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Charlottetown Inn & Conference Centre

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charlottetown Inn & Conference Centre

Premium bedding, in-room safe, desk, blackout curtains
Indoor pool
Deluxe Studio Suite - North building | Private kitchen | Fridge, coffee/tea maker, electric kettle
Lobby
Property entrance

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    3 min walk
  • The Mack
    5 min walk
  • Famous Peppers Pizza
    3 min walk
  • Charlottetown, PE (YYG)
    13 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building | Premium bedding, in-room safe, desk, blackout curtains

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite - North building

Deluxe Studio Suite - North building | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Studio Suite - North building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Canadas Best Value Inn & Suites Charlottetown

Pool
Breakfast included
Pet-friendly
Parking included
3.9 out of 5, Good, (1005)
The price is €77
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Canadas Best Value Inn & Suites Charlottetown

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel connected to the convention centre in Queens Square with free breakfast
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Charlottetown Inn & Conference Centre's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Historic Charlottetown Waterfront. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 3-minute walk from Historic Charlottetown Waterfront and 3 minutes on foot from St. Paul's Church
  • Pets welcome for a fee (restrictions apply)
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6000 square feet (540 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Charlottetown Inn & Conference Centre. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 9 December 2024 to 3 January 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 143 out of 1412 reviews" "
Rating 8 - Good. 224 out of 1412 reviews" "
Rating 6 - Okay. 289 out of 1412 reviews" "
Rating 4 - Poor. 325 out of 1412 reviews" "
Rating 2 - Terrible. 431 out of 1412 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

A great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2024

8/10 Good

Sean

Stayed 1 night in Sep 2024

6/10 Okay

Jada

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Not a bad spot. Check in was slightly confusing but the room was good.
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Amenities
Lots of renovations taking place. Hallway had a lot of dampness and weird smell. Room seemed very clean and very basic. Loved the location to downtown and walking distance for restaurants and shopping.
Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
Every word of labour can be heard. Noisy.
Stayed 1 night in Sep 2024

6/10 Okay

Krzysztof

Liked: Cleanliness, staff & service
Photo of the hotel is misleading - rooms are on the opposite side of the street, old building with rooms on the old side. Not recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very walkable to restaurants and the confederation Center and Mac Theater.
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
We didn't like the dirty place ,stale cereal ,bread etc area through the tunnel was marked use at your own risk. There were fans blowing in the hallways on all levels.The property grounds were in cut and nothing trim. Certainly not worth the money we paid.Shame on Expedia for putting us in such a slimy place. As a result we will never use you again Have a good day
Stayed 3 nights in Sep 2024

6/10 Okay

Kayley

Travelled with partner
Liked: Staff & service
The hotel was good but there could have been some slight improvements in regard to cleanliness and access to necessities.
Stayed 2 nights in Sep 2024

6/10 Okay

Sheldon

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Christina

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s got potential. Needs serious investment
Stayed 2 nights in Jun 2024

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was extremely dirty, rust all over stove , toilet not cleaned. Etc. Smell in hallways When we walked outside the morning part of the roof had caved in and isolation was all over the parking lot
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Listra

Stayed 1 night in Aug 2024

4/10 Poor

Krista

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place looks nothing like the photos, its much older and smells awful. The breakfast is just a few muffins and coffee and fruit . We booked this hotel months in advance and upon arriving we were told they didnt have any king beds ( we booked a king suite) as they were under renovations. We asked why we were not informed of this prior , they told us they have been doing renovations for 2 months and didnt feel they neeeded to contact us. Anyway staff was kind but the hotel is old ,smelly and under construction, definitely call the day before ro make sure your booked room is even available.
Stayed 6 nights in Aug 2024

6/10 Okay

Deborah

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We went for there for our honeymoon. Not happy with the room choice and explained to the manager we were honeymooning. He upgraded our room and to our surprise had champayne and fruit waiting for us. We loved our night and were very thankful to staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Amenities
Very comfortable bed, excellent location for what we wanted, walking distance to the Confederation Center and Mac Theater a lots of places to eat.walking distance to everything we wanted to see.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Karen

Trying
Stayed 5 nights in Jun 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Low quality amenities and services on every level.
Stayed 2 nights in Sep 2024

8/10 Good

Rhonda

Very dated overall. Lots of pealing wall paper and holes in walls The pool was awesome though. Perfect temperature and very clean
Stayed 2 nights in Sep 2024

8/10 Good

Elena

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We loved the comfortable bed although the room and the entire location needs a bit of uplifting as it feels depressing to walk in all the dark and old style accents of this location.Breakfast- cheap , full of carbs options. For over $200 /night they could do better. Will most likely not stay there again.
Stayed 1 night in Aug 2024