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Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Aïga Resort Thermal, you're just a quick walk from Auvergne Volcanoes Regional Nature Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2020, this upmarket aparthotel has 90 apartments over 5 floors. Each apartment offers free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Enjoy a bite to eat at Aiga Restaurant, a theme restaurant that serves French cuisine
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with hydrotherapy, body scrubs or mud baths at the spa
  • Amenities include a gift shop, laundry facilities and multilingual staff
  • Steps from Auvergne Volcanoes Regional Nature Park and 3 minutes on foot from Parc Thermal

Renovations + Closures

This property is closed from 8 December 2024 to 7 March 2025 (dates subject to change).

The property is closed between 10 December and 28 March.

Property Features

Aïga Resort Thermal offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/newsstands are also featured at Aïga Resort Thermal. For a fee, parking is available. This 4-star Chatel-Guyon aparthotel is smoke free.

  • 90 guestrooms or units
  • 5 levels
  • Built in 2020
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Riom-Chatel-Guyon Station (6.9 km / 4.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aïga Resort Thermal offers 90 accommodations with complimentary dressing gowns and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers. This Chatel-Guyon aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on request.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Bath or shower
  • Housekeeping (on request)
  • Hairdryer
  • Dressing gowns
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:00 AM.

Aiga Restaurant – This theme restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Ziplining nearby
  • Mountain climbing nearby

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Mud bath in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot springs/mineral springs in spa
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Front desk opens daily at 8:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 8:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Cash deposit required
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Uncovered self-parking fee: EUR 7.50 per day
  • Housekeeping fee: EUR 15 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aïga Resort Thermal Aparthotel
  • Aïga Resort Thermal Chatel-Guyon
  • Aïga Resort Thermal Aparthotel Chatel-Guyon

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.