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Cerise Chatou

3.0 star property

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Photo gallery for Cerise Chatou

Electric kettle, cleaning supplies
Reception
Exterior
Reception
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
2 rue Marconi, Chatou, Yvelines, 78400
  • Château de St-Germain-en-Laye
    ‪7 min drive‬
  • Malmaison Castle
    ‪8 min drive‬
  • Université Paris Nanterre
    ‪8 min drive‬
  • Paris (ORY-Orly)
    ‪41 min drive‬

Room options

View all photos for Superior Room (double bed)

Desk, laptop workspace, soundproofing, free WiFi

Superior Room (double bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Studio

Comfort Studio | Desk, laptop workspace, soundproofing, free WiFi

Comfort Studio

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment (4 people)

Apartment (4 people) | Desk, laptop workspace, soundproofing, free WiFi

Apartment (4 people)

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Front of property

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  • Parking available
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The price is €72
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includes taxes & fees
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About this property

Cerise Chatou

Hotel in Chatou with a 24-hour front desk
Along with self parking, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a computer station, free newspapers and multilingual staff assistance.
Cerise Chatou offers 64 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Cerise Chatou, you'll be within walking distance of Seine. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a computer and laundry facilities
  • On-site recreation includes bicycles to rent
  • 10 minutes by car from La Défense and 10 minutes from Paris La Défense Arena
As a guest of Cerise Chatou, you'll find a terrace, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. Cerise Chatou also features complimentary newspapers in the lobby, laundry facilities, and a lift. Parking is available for a fee.

This 3-star Chatou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 12 for adults and EUR 6 for children

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Self-parking fee: EUR 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Cerise Chatou Aparthotel
Cerise Aparthotel Chatou
Cerise Chatou
Cerise Chatou Hotel
Cerise Chatou Chatou
Cerise Chatou Hotel Chatou

Cerise Chatou Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 410 reviews
Rating 8 - Good. 191 out of 410 reviews
Rating 6 - Okay. 83 out of 410 reviews
Rating 4 - Poor. 30 out of 410 reviews
Rating 2 - Terrible. 15 out of 410 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Audrey

Liked: Staff & service
Disliked: Cleanliness
It was noisy all night long, cleaness and condition of the room was not very good
Stayed 1 night in Jul 2024

8/10 Good

John

Stayed 4 nights in Dec 2023

6/10 Okay

Thierry, Montreal

Liked: Staff & service
Disliked: Amenities
Friendly front desk staff. Room a bit run down but decent value considering the cheap price. Location was ideal for me but may not be for others. Bath tub front panel was completely unacceptable in my room as if bathroom was under renovation. Easily fixable but not my job as a hotel guest, not their handyman. I didn't mention it to hotel as I didn't have time and I had unconventional schedule. I will still come back though.
Stayed 4 nights in Nov 2023

4/10 Poor

nicholas

Disliked: Cleanliness, staff & service
Shower broken telephone broken loo broken Room superheated
Stayed 1 night in Nov 2021

10/10 Excellent

Calli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness
Very average experience
Hotel room interiors were looking aged. The room carpet can only be described as terrible. TV Antenna was pull from the wall. The Hotel staff were very helpful and pleasant.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Great after some needed TLC.
Hotel staff was very friendly and the neighborhood was quiet and safe. It took approximately 50 minutes to get into Paris between the 20 minute walk to the train and a 30 minute train ride. Hotel room was spacious but the carpets need to be replaced ASAP. I didn’t want to put anything on the ground.
Stayed 2 nights in Oct 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service
Decent
The hotel is situated in a residential section of Chatou. The parking was a real plus and the breakfast excellent. The room was not appointed that well and lacked some basics. Otherwise OK.
Stayed 3 nights in Sep 2018

4/10 Poor

Ed, london

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very tired hotel.
I had to book this hotel due to its location. Other local hotels fully booked. My room (106B) was VERY TIRED. Carpet was very faded from sunlight and age. There were huge horrible stains on the carpet. However the bed was lovely and comfortable, pristine sheets and pillows. Shower very clean. No toiletries or hairdryer.
Stayed 1 night in Sep 2018

6/10 Okay

Isabelle, Ontario, Canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The location was perfect for us. It was clean but the place needs to be updated.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value for money
Stayed here for a business trip and the bedroom was big and clean. Handy to have a kitchen corner to reheat food and have a quick breakfast in the morning. The carpet probably needs to be changed though. Staff at the reception was nice but the receptionist in the evening forgot to book a taxi for my boss. Bed was ok. Bed linen kept being undone so in the morning the bed looks messy.
Stayed 3 nights in Jun 2018

8/10 Good

kim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel honestly xx
Lovely spacious room, nice bathroom.. good lighting to do makeup! (I'm a makeup artist so this was a major plus) overall it was just a lovely place. Staff really friendly and helpful 24hr
Stayed 2 nights in Sep 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable. Shower was excellent, beds comfortable. Receptionist were friendly and helpful. Good area for cycling, There is a cycle path along the Seine not far from the hotel and we used the underground carpark to lock the bikes away at night.

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Correct price
Correct room and good rate not far from RER A.

4/10 Poor

alison, London

Liked: Staff & service
Disliked: Property conditions & facilities
Tired hotel. In need of some investment.
Staff friendly and tried to be helpful. Room quiet and comfortable bed. Good breakfast. Room had stained carpet and chipped furniture. Hostess facilities very limited. Kettle dirty. Toilet stopped working Saturday and no maintenance available until Monday! Room was smokey. Light sensor in corridor slow, so once door closed when leaving room, left in darkness!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amanda, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful night at Cerise Chatou!

8/10 Good

Brad, Green Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, friendly staff.
Great value, nice room, friendly staff. Unless you are staying in that area for a purpose, you are nowhere near Paris or any sightseeing. We used it for friends to stay while visiting people in the area. For that purpose, it worked out great! Would definitely stay again....

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
It was a very hot week in Paris and it was disappointing that there was no fan or air conditioning in the hotel. We had to sleep with the windows open and curtains drawn to avoid the glare of the street lights. Also a courtesy washing up sponge and soap for doing the dishes would be a nice touch especially as you get charged for leaving dirty dishes.

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
not fantastic but can't complain about the price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel, bad location for tourists
The hotel is quite reasonable. The problem is the location: It is far away from any transportation. and the surrounding is commercial. You will not find any restaurant or shopping center in nearby area. Another problem is the hotel states free ei-fi connection, but the signal is very poor, and very-very slow.

6/10 Okay

Philip, Oxford

Liked: Cleanliness, room comfort
Good basic hotel in Western Paris
The hotel is quite basic, but OK. I has WiFi, there is in-room tea/coffee, the facilities are OK overall, and it's well located if you have business in the Western part of Paris. Front desk staff don't speak much English, but OK for checking guests in/out. The RER (Metro) is about 10-15 mins walk from the hotel. The price was good, so overall I'd say it's a good value option if you need to stay in that area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort