28 Jan 2020 by L'équipe CERISE
Bonjour, votre commentaire étant anonyme nous ne pouvons voir votre réservation ainsi que le numéro de chambre occupé. Notre établissement connait des rénovations constantes, de manière à vous proposer toujours plus de confort. Aussi, lors d'un prochain séjour nous vous invitons à faire la demande d'une chambre rénovée. Par ailleurs, nos équipes de nettoyage sont professionnelles et consciencieuses mais une erreur a pu avoir lieu - dans ce cas nous vous invitons à contacter la réception afin qu'ils trouvent une solution, de même pour la télécommande. Belle journée, cordialement.
23 May 2018 by L’équipe CERISE
Chère Marjorie, Nous vous remercions pour votre fidélité à notre établissement. Nous sommes heureux que vous ayez apprécié votre séjour. Nous étudions actuellement des projets de rénovations, afin de moderniser notre établissement. Nous espérons avoir le plaisir de vous recevoir de nouveau. Bien à vous. L’équipe CERISE.
25 Oct 2017 by L'équipe CERISE
Cher Client, Merci pour votre aimable commentaire. Nous espérons avoir le plaisir de vous recevoir de nouveau parmi nous, à Chatou. Bien à vous. L'équipe CERISE.
25 Oct 2017 by L'équipe CERISE
Cher Client, Merci pour votre retour d'expérience. C'est toujours un plaisir de lire les commentaires de nos clients satisfaits. A bientôt à Chatou ! L'équipe CERISE.
As a guest of Cerise Chatou, you'll find a terrace, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. Cerise Chatou also features complimentary newspapers in the lobby, laundry facilities, and a lift. Parking is available for a fee. This 3-star Chatou hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Cerise Chatou offers 64 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.