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Comfort Inn & Suites Chattanooga West - Lookout Mountain

2.5 star property

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Photo gallery for Comfort Inn & Suites Chattanooga West - Lookout Mountain

Lobby
Exterior
Lobby
Indoor pool
Suite, Multiple Beds, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
3117 Parker Ln, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪5 min drive‬
  • Chattanooga Choo Choo
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Chattanooga West - Lookout Mountain

Hotel in Chattanooga with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available once per stay.
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers 60 accommodations with coffee/tea makers and a hairdryer. 49-inch LED televisions come with satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Chattanooga hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Chattanooga West - Lookout Mountain. During your stay, you'll be within walking distance of Tennessee River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a meeting room and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Ruby Falls and 5 minutes from Chattanooga Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Chattanooga West - Lookout Mountain offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Chattanooga West - Lookout Mountain. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Suites Lookout Mountain
Comfort Inn & Suites Chattanooga West - Lookout Mountain Hotel

Comfort Inn & Suites Chattanooga West - Lookout Mountain Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 385 out of 978 reviews
Rating 8 - Good. 322 out of 978 reviews
Rating 6 - Okay. 146 out of 978 reviews
Rating 4 - Poor. 71 out of 978 reviews
Rating 2 - Terrible. 54 out of 978 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The staff were amazing. Everyone went out of there way to make sure my stay was pleasant. The food was good and the beds were so comfortable and the pillows!! It was 15 minutes from rockcity and 7 minutes from rubyfalls. The pool was clean and they had towels by the pool for you. And around the clock coffee. Oh and my grandson forgot his toothbrush well they had that to. A great place to stay. I would stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Just ok.
Check in was terrible; the room I reserved was “given away” to another patron; no apologies was just told it was ok the front desk attendant would give me a different room other than what I reserved and what was cheaper than what I reserved. Very frustrated. The room was ok. It was cleanish and was adequate. Breakfast was a hot service and had a decent selection. I can’t say I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay. The breakfast is delicious and the rooms are clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and nice people!
Stayed 1 night in Dec 2024

10/10 Excellent

Traudy

Travelled with family
Liked: Property conditions & facilities
The gas station entrance to the property has potholes
Stayed 1 night in Dec 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
We liked how it was close to the attractions
Stayed 4 nights in Nov 2024

2/10 Terrible

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately I experienced bed bugs. Staff was nice and they moved me to another room.
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Staff was friendly and helpful. Room was clean and in good shape. Would stay here again.
Stayed 1 night in Dec 2024

4/10 Poor

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel but hidden behind bad road surfaces leading to motel
Stayed 1 night in Dec 2024

8/10 Good

Rudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel overall had an odor and the first room we got had a burning smell from the heater. When we got switched to another room it was much better but there were ladybugs on the walls and ceiling and the water didn't drain in the tub. The workers were patient and considerate when it came to moving our room. Overall, the hotel itself wasn't the most ideal or welcoming environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit area around the Parking Lot. Room was nice and clean.
Stayed 2 nights in Nov 2024

8/10 Good

Alayne

Liked: Cleanliness, staff & service
The rooms could use some updating, but it felt clean enough. Breakfast was decent! Friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Bethany, Eyota

Liked: Staff & service
No sheets in room for couch, only 3/4 towels, flooring isn't cut correctly.
Stayed 1 night in Nov 2024

10/10 Excellent

Filman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfectly Fine Except Room Smell- Which Ruined It
Listen-- it was a very nice hotel. Perfectly serviceable. Staff was great, breakfast was great, beds were comfy. But our room smelled like cleaning supplies covering old urine. It made me feel dirty the whole time I was in the room. I couldn't get past the smell-- it made me think my bare feet were walking on pee carpet, and it affected every other aspect of my stay. We left earlier than we'd planned because I just wanted to be out of there. Also, side note: when my booking specifies that there will be 6 people in the suite, I really would appreciate bed linens for the sofa bed without having to go ask for them. And the couch beds are too small. Breakfast was good. Thank you.
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 1 night in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for affordable safe place to see lookout mountain and rock city. This hit the bill with great bed and convenience to our destination. Plus the staff were very friendly and helpful. Nice quiet place .
Stayed 1 night in Nov 2024

4/10 Poor

Felina

Liked: Amenities
Disliked: Cleanliness, staff & service
I booked this property through Expedia. When I arrived I used my AmEx to check in. My room was located next to the elevator but the noise from the elevator was not nearly as loud as the people in the room next door or those walking down the hallway. In addition, due to the proximity of the hotel from the highway, you could hear the traffic. There was hair on the bathroom door. I was willing to overlook these things and bypass a negative review but then I was awaken by a phone call at 6:45 AM notifying me that there was a problem with my credit card. When I approached the front desk clerk to resolve the issue, I asked why wasn't I informed about the card at the time of the transaction and I was told that there system does not process until 3 AM. I already had a poor night's sleep due to the highway, hallway, and neighboring room noise, and then an early morning call - I left exhausted. And the hotel had increased its room rates due to a local event. Overall, a horrible experience.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024