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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

Deluxe Single Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Family Suite | Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property
Hallway
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪16 min walk‬
  • Lee University
    ‪3 min drive‬
  • North Cleveland Church of God
    ‪5 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Suite

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and fitness centre
This smoke-free motel features a fitness centre, a business centre and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature free newspapers and a hairdryer. Premium digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a fitness centre.

Guests aged under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Douglas Inn And Suites. During your stay, you'll be within walking distance of Tennova Healthcare. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes on foot from Tennova Healthcare and a 2-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hongyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place for travelers passing through I-75. Both Staff and place are great.
Stayed 1 night in Dec 2024

6/10 Okay

Balasubramani

Liked: Staff & service
Average place for a quick night break!
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Stayed 1 night in Dec 2024

4/10 Poor

Lance

Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Rob

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Only issue was the length of hot water. Overall an excellent value!
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great price
Stayed 1 night in Dec 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for good price,...breakfast not great.
beds and bedding were fine, as was cleanliness. Nice shower.. only disappointment was the breakfast...limited options. Teabags were for green iced tea...don't think they were tea drinkers! for us northerners, focus on biscuits and gravy as key for b'fast just doesn't work for health-conscious travelers. Glad for OJ and apple juice. Pleasant workers.
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Room service would happen on day 3, there wasn’t hot water for a shower only Luke warm, continental breakfast wasn’t good as the eggs stuck to the pan as they had been there awhile.
Stayed 2 nights in Dec 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert H Fowler, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we needed the hotel was great. we were in and out. They had a respectable breakfast. The staff was very nice and the location was very convenient for us. Will stay there again when we're back in the area.
Stayed 3 nights in Nov 2024

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Chad

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities
The property is a smaller hotel, so we didnt expect 5 star amenities. With that said, the property is dated. It desperately needs a facelift in the hallways and lobby. One of our rooms needed to be changed due to stains on the bed and bedding, and mold & mildew in the shower. The shower is luke warm at best so that was pretty difficult. We had to ask for an iron and blow dryer from the front desk as they were not in the room. The TV did not work at first so I had to figure out how to restart the satellite service. It was quiet mostly because there werent many guests. It was ok. Definitely nothing special. If you need a decent room for a night at a relatively inexpensive price, you can do worse, but you could definitely do better. I probably would not stay here again.
Stayed 2 nights in Nov 2024

6/10 Okay

Jody

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Property conditions & facilities
New renovated, clean and an easy stop off of I75 for an overnighter. Amenities match the price point. Comfortable bed and shower. Lady at evening reception, super friendly, quick and very helpful. We would definitely stay again.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Fair rate.
Stayed 1 night in Nov 2024

8/10 Good

Pablo

Stayed 1 night in Nov 2024

4/10 Poor

Jake

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel
The room we stayed in smell terrible. Says non smoker but sure did smell like it was a smoker room. Bed sheets had hair all over it like it was never change. Pillow cases were yellow and did not look clean. Luckily we had our own pillows from our road trip. Would have brought it to service attention but it was almost midnight when we checked in. Suprise this hotel has positive reviews. Either it’s fake reviews or we just got a bad room.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
why did you direct this rto my husband when I made
I had reserved a King bed room, but the hotel did not provide.
Stayed 1 night in Nov 2024

6/10 Okay

Corrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth A

Disliked: Property conditions & facilities, room comfort
Not a keeper - disappointing
We were disappointed with the "suites". The most disconcerting was the security/ room safety. The door to the room did not fit well and there was light showing through from the hall on 3 sides - questioned the safety in a fire - no seal of the room from the hall. Overall it was a tired hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne, Allenford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to crash at the end of day one and excellent value
Stayed 1 night in Oct 2024