Holiday Inn Express Chattanooga – Hamilton Place by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chattanooga – Hamilton Place by IHG

Interior
Exterior
Point of interest
Exterior
Seasonal outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
7524 Shallowford Road, Building 1, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪3 min drive‬
  • Amazon.com Fulfillment Center
    ‪8 min drive‬
  • Volkswagen Chattanooga Assembly Plant
    ‪9 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Premium Room

  • Sleeps 2
  • 1 Single Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Chattanooga – Hamilton Place by IHG

Hotel with free breakfast, near Hamilton Place Mall
A 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Holiday Inn Express Chattanooga – Hamilton Place by IHG offers 86 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Holiday Inn Express Chattanooga – Hamilton Place by IHG, you'll be within walking distance of Hamilton Place Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Hamilton Place Mall and 8 minutes from Amazon.com Fulfillment Center
  • Cats and dogs welcome for a fee
Holiday Inn Express Chattanooga – Hamilton Place by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express Chattanooga – Hamilton Place by IHG also features a corner/local shop, a front desk safe, and a lift. Free self parking is available.

This 3-star Chattanooga hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Holiday Inn Express Chattanooga East by IHG
Holiday Inn Express Chattanooga Hamilton Place
Holiday Inn Express Chattanooga – Hamilton Place
Holiday Inn Express Chattanooga East an IHG Hotel
Holiday Inn Express Chattanooga – Hamilton Place by IHG Hotel

Holiday Inn Express Chattanooga – Hamilton Place by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 88 reviews
Rating 8 - Good. 14 out of 88 reviews
Rating 6 - Okay. 4 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$75 surcharge for a dog seems excessive; otherwise hotel is what we expected
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except breakfast
I specifically chose this hotel because it was listed as new while we were traveling for a soccer tournament in Chattanooga. The hotel was great. The service was great. Only had two issues. The breakfast did not offer any juice because the juice machine was messed up. You can basically only get coffee for breakfast and you couldn't make pancakes or waffles because the pancake machine was messed up. They should probably invest in one of those waffle flipping machines that does not require it to be programmed correctly in order to work. Other than that, everything was great. There is a heated pool we didn't take advantage of. They also offer you the ability to check out from the room but for some reason that did not work for me. Maybe it's because I booked via hotels.com and cleanliness of the hotel was awesome. I highly recommend for a budget minded traveler wanting to get the best bang for your buck. And there are tons of like restaurants and nearby as well as a mall and shopping area
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
First time stay at this hotel...and glad we did! New property...very quiet location...very nice staff...very clean & comfortable! Especially liked the walk in shower with high sprnkler head as I am 6'4"!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie, GREENVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at HI Chattanooga East. I do not normally like Holiday Inn's but this one was exceptional. Very clean, friendly staff, comfortable bed and the blackout shades were an added plus. If we didn't have an event my husband probably could have slept all day. We enjoyed the outside area around firepit. Met a few quests there and enjoyed an evening of wonderful conversation. My only complaint is the firepit needs repaired. It shuts off every couple of minutes. It is a nice amenity when working properly. Enjoyed our stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Stayed 3 nights in Nov 2024

10/10 Excellent

German

Stayed 1 night in Oct 2024

8/10 Good

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, breakfast was good. Only annoyance was the loudness of the doors when they shut and you can hear other people in their rooms at times. We will be staying here again in a couple of weeks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kristen

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Serge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew, Sevierville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful and amazingly nice! Would absolutely recommend this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights stay
Nice beds, good breakfast. Quiet location. A little hard to get into parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect! Clean, quiet and comfortable. Highly recommend!
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AT ALL COSTS
I had booked a non smoking room as I am allergic to cigarette smoke the told me I booked a smoking room I told them there is no way I told them of my allergy they didn't care they refused to do anything the told me I had to contact the booking site to change it. I told me they had non smoking rooms I checked the room they booked me in I couldn't even walk through the door I sent the next 40 mins reaching out to the booking sight the contacted the hotel they completely lied to them. I gave them back the key got my deposit back and told them that they will not be getting any money for the room as I already contacted my ccrd provider and they will be disputing the charge. Avoid this at all vosts
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean room but the thermostat was not working and the room was very cold- not a complainer but did not sleep well
Stayed 1 night in Oct 2024

6/10 Okay

Isaac

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed only one night but will again on our travels. It is clean and in a safe area. Close to Highway i75 south
Stayed 1 night in Oct 2024

10/10 Excellent

Nattalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The employee at the front desk was very accommodating. She went out of her way to exchange two decaf coffee pods for regular. She hand delivered them to our room. Very satisfied with our stay! Highly recommend
Stayed 1 night in Oct 2024