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Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Reception
Suite, Multiple Beds (Dry Bar) | Premium bedding, pillow-top beds, individually furnished, desk
Point of interest
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Ruby Falls
    ‪5 min drive‬
  • Lookout Mountain Incline Railway
    ‪7 min drive‬
  • Chattanooga Choo Choo
    ‪8 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Dry Bar)

Suite, Multiple Beds (Dry Bar) | Premium bedding, pillow-top beds, individually furnished, desk

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Premium bedding, pillow-top beds, individually furnished, desk

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel with free breakfast, in the vicinity of Ruby Falls
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG gets high marks from our customers. During your stay, you'll be close to Ruby Falls. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Ruby Falls and 7 minutes from Lookout Mountain Incline Railway
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG also features coffee/tea in common area, laundry facilities, and express check-out. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1005 reviews
Rating 8 - Good. 256 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin, Sumter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, and to update.
Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to attractions visited.
Stayed 1 night in Nov 2024

6/10 Okay

Delos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Needs a little updating.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel is located permanently in my travels it has what i need. I will recommend it
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Just ok
It was simply a place to sleep. Beds and pillows are very uncomfortable. The toilet was constantly running so we had to close the door. Shower curtain rod was bent down so the curtain would not stay closed. The breakfast was ok but no eggs. The kids did enjoy the indoor pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Patty

Stayed 1 night in Dec 2024

6/10 Okay

Regina

Travelled with family
Disliked: Room comfort
An ok stay
Friendly check in. Room was clean, but sheets were pilled- very rough and uncomfortable. Loud road noise and trains in near distance. Fitness room was small but adequate. Breakfast was pretty good - the biscuits in particular were tasty. The pancake machine was out of order.
Stayed 1 night in Dec 2024

8/10 Good

JESSE

Travelled with family
Liked: Staff & service
This property could use some deep cleaning beyond whis being done between guests.
Stayed 1 night in Dec 2024

6/10 Okay

Buffy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nathalie Joy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a fire alarm when we were there. Alarm kept on ringing. Everyone evacuated without proper instructions. I just saw 2 people working that morning. No proper announcement, even after the incident, nothing said.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Time for some updates
Our room was not cleaned well. Our bathtub needed resurfaced. I was told I couldn’t get a receipt when I checked out. We’ve been staying here for 3 years and have loved every stay but not this time.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Amenities
The response time by the fire dept was quick when the fire alarm went off about 8am. Thankfully it was not a major issue.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Service from staff was amazing. Great overnight stay especially for the price! Free hotel breakfast was good for a free hotel breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Israel

Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

brian

Stayed 1 night in Nov 2024

4/10 Poor

JANICE

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The Lobby was fine. And staff was okay. However the room itself very unclean. The bathroom was dirty and floor more than anything. Hair and dirt. I always check the mattress and let’s just say it was dirty as well. I took pictures. Would not recommend or stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied customer
Stayed 1 night in Dec 2024