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Sleep Inn Chattanooga

2.5 star property

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Photo gallery for Sleep Inn Chattanooga

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
2351 Shallowford Village Dr, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪17 min walk‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Amazon.com Fulfillment Center
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sleep Inn Chattanooga

Hotel with free breakfast, near Hamilton Place Mall
A 24-hour business centre, coffee/tea in a common area and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site. Housekeeping is not available.
Sleep Inn Chattanooga offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Sleep Inn Chattanooga, you'll be within walking distance of Hamilton Place Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Zoo
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Sleep Inn Chattanooga. Self parking is free.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Chattanooga
Sleep Inn Hotel Chattanooga
Shallowford Sleep Inn
Sleep Inn Shallowford Hotel Chattanooga
Sleep Inn Chattanooga Hotel
Chattanooga Sleep Inn
Sleep Inn Chattanooga Hotel
Sleep Inn Chattanooga Chattanooga
Sleep Inn Chattanooga Hotel Chattanooga

Sleep Inn Chattanooga Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 767 reviews
Rating 8 - Good. 272 out of 767 reviews
Rating 6 - Okay. 155 out of 767 reviews
Rating 4 - Poor. 80 out of 767 reviews
Rating 2 - Terrible. 61 out of 767 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Kendra

Stayed 3 nights in Oct 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfortable. Nice bed and shower.
Stayed 1 night in Oct 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Bed uncomfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel for the economy price we paid, lovely room with everything you need and a great breakfast as well
Stayed 1 night in Oct 2024

2/10 Terrible

alesia, Lahoma

Travelled with family
Horrible property! Front desk was very rude at check in. The interior at back of building going to rooms is very nasty. There is always guests smoking marijuana at entrance going in the back of building. Never again stay at this place, it needs a total renovation. The toilet was broke and front desk said no one was there to fix it.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sharon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
loved the inside and the room , but the outside property was very unkept and dirty , the parking lot all around the hotel also people outside at night that looked like homeless people walking around the hotel looking in cars. you need a night watch man.
Stayed 1 night in Sep 2024

8/10 Good

Erica

Stayed 1 night in Jun 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and breakfast was gross
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the overall experience
Stayed 2 nights in Aug 2024

2/10 Terrible

Danny

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like wet carpet and mold. Saw roaches on the counter where the continental breakfast was being served. I would not stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Tristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Crystal

Liked: Staff & service
Disliked: Amenities
Our first room smelled horrible, they replaced it for us. Staff was friendly. Room & property need some upgrades, bathroom door was hard to shut & dirty fingerprints on the door.
Stayed 1 night in Jun 2024

2/10 Terrible

Janelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay
I booked a douvle queen room on Jume 15th 2024 for me and my daughter but when i checked in, received my room key and entered the room, i discovered they gave me a single queen??? So I returned to the front desk and per front desk clerk, Hotel.com system only showed a "Single Queen Bed" not a double. They said due to this not being their fault, they were not able to change room to my origonal booking preference. I had to purchase a roll away bed and the room was already small so, it was even smaller. We were in Chattanooga for a big softball tournament for 4DAYS and very uncomfortably. I need someone from Hotel.com to contact me ASAP. SD: They also had bugs. I would see one each morning in the bathroom and my daughter seen one under the desk. She deathly scared of roaches so, this made it even more terrible.😫
Stayed 3 nights in Jun 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Kendra

Stayed 2 nights in May 2024

8/10 Good

Avy

Travelled with family
Liked: Cleanliness, staff & service
The property smells old and damp but is clean.
Stayed 3 nights in May 2024

2/10 Terrible

Tarrika

Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Frank, Brampton

It’s Quiet
Stayed 1 night in May 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower had a drip- drip to it.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Stay we've ever had.
We actually DID NOT stay, we reserved 3 seperate rooms. 1 Room stunk like smoke and we asked for another and that one had the smoke detector going off. The 2nd Room had what looked like throw up in the sink and the bathroom door lock section was cut out. The manage told us it was "back up" in the sink and cleaned it. Our 3rd room had TWO cockroachs that our boys caught in cups. We packed our things and left. We were told we would receive a refund but have yet to see that back in our bank account.
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2024