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The Heinsman Guest House

2.0 star property

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Photo gallery for The Heinsman Guest House

Porch
Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, free WiFi
Exterior
Reception
Shared kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Parking available
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Explore the area

Map
821 Houston St, Chattanooga, TN, 37403
  • University of Tennessee at Chattanooga
    ‪1 min walk‬
  • Chattanooga Choo Choo
    ‪17 min walk‬
  • Tennessee Aquarium
    ‪19 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

Similar properties

Front of property

Hotel Bo, a Days Inn by Wyndham Chattanooga Downtown

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1002)
The price is €141
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hotel Bo, a Days Inn by Wyndham Chattanooga Downtown

About this property

The Heinsman Guest House

Guesthouse in Chattanooga, steps from University of Tennessee at Chattanooga
Self parking, laundry facilities and free Wi-Fi in public areas are available at this smoke-free guesthouse. Bathrooms are shared.
The Heinsman Guest House offers 23 accommodations with portable fans. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Guests have access to shared bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Our customers tell us that they can't get enough of the helpful staff at The Heinsman Guest House. During your stay, you're just a quick walk from University of Tennessee at Chattanooga. You'll find features such as free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities
  • Steps from University of Tennessee at Chattanooga and 13 minutes on foot from Chattanooga Convention Center
  • Pets welcome for a fee
The Heinsman Guest House offers its guests laundry facilities. Public spaces have free WiFi. Parking is available for a fee.

This Chattanooga guest house is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per stay; includes in/out privileges)

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bathroom

  • 8 shared bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, private entrance

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per stay (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not have a front desk. Guests can access their accommodation through a private entrance.

Property is also known as

The Heinsman Chattanooga

The Heinsman Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 106 reviews
Rating 8 - Good. 20 out of 106 reviews
Rating 6 - Okay. 6 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for a night on the town. This newly renovated hostel was cozy & suited our needs. Access codes are received the day of check in. Would stay here again. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Ruby, Bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time staying in this type of accommodation and it was perfect. We were able to walk everywhere we needed to, check in was easy, the room itself was clean and spacious, love that they provided a heater because I get cold so easily, and the bathrooms were roomy and clean. Parking was easy once we figured it out. Would definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t a fan of the shared bathrooms but the price of the place makes up for it. The room itself was nice and I loved the magazines.
Stayed 2 nights in Nov 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay but the walls are pretty thin. I felt like I could hear everyone’s conversation. So a little nosier than we normally go for lol but overall we had a pleasant stay. I loved the little kitties that came up too; don’t know if that’s a normal thing or not.
Stayed 3 nights in Nov 2024

6/10 Okay

Mary

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place gives it a bed and breakfast vibes that is close to downtown. Love the rocking chairs and porch swing, greeted by the cute fur babies that lives there. The love the access to share the kitchen, laundry area and bathrooms...the parking lot has an incline hill so if you ride a motorcycle, please be aware of the surroundings , i have dropped my motorcycle, had help to get it up. Not the end of the world. Definitely love this place and will book again when i visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & quiet. Multiple cameras throughout the hall ways & front door made it feel even safer. Would stay again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a while ago. Coming back to review.
It's been a good stay and have no regrets. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. I failed to see the detail about the shared bathroom when I booked, but it was no problem! The room was perfect! I loved the staff. The shared kitchen worked flawlessly. You could prepare all your meals there. It was a Hostel on steroids!!! I mean that as a HUGE compliment!!!
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property but weren’t used to sharing a bathroom. It was clean and safe and our room was very nice. The host and his dog were great!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

8/10 Good

Laura

Stayed 3 nights in Sep 2024

6/10 Okay

Cheri

Liked: Cleanliness
Disliked: Room comfort
Hostel close to McKenzie Stadium
We stayed at the Heinsman because it is a short walk from McKenzie Stadium. It's very clean and we got our entry and room code in advance. I didn't realize that it is a hostel when I booked and that is on me. There are no private bathrooms, but there are shared bathrooms at the end of the hall, and that is not ideal for an older couple. Our room overlooked a bar patio that was going strong until the wee hours so we got little sleep. Might not be a problem for partiers, but not for us.
From our window
Stayed 1 night in Oct 2024

10/10 Excellent

D A

Stayed 1 night in Aug 2024

8/10 Good

Philleatra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience Chattanooga With Vintage Charm Amenitie
It was different. My son felt like he experienced what it would be like to live in a college dorm. There was an old world charm. Good location. Very relaxing. Great for the price.
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better off elsewhere…
This place is FAR from being considered a hotel and this has no place on Hotels.com. Shared bathrooms that were located at the opposite end of the building from our room. We were “greeted” by a barking dog upon arrival. Our luck, said dog was in the adjacent room to ours. Baby bath tub was in the shower when we arrived and some woman’s hair stuck to shower walls. Our room was flooded with light from the street. We tossed and turned for one night of our 3 night “stay” then bailed and found a nicer, ACTUAL hotel. Of course our reservation was “non-refundable”…so a big waste of about $350 dollars or so. The only redeemable quality is that it was close to a couple of cool bars around the corner, otherwise this place was a bust.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we come to Chattanooga we always stay here
Stayed 1 night in Sep 2024

10/10 Excellent

jayme

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a cute quiet place. We could walk to all the places in the city. Parking was easy. Bed was super comfy too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas, Walters

Liked: Cleanliness, staff & service, property conditions & facilities
Great unique place to stay in downtown Chattanooga
Stayed 1 night in Jul 2024