Hotel du Vin & Bistro Cheltenham

4.0 star property

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Photo gallery for Hotel du Vin & Bistro Cheltenham

Bar (on property)
Lobby
Property entrance
Garden
Wairau River Suite | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Pet-friendly

Explore the area

Map
Parabola Road, Cheltenham, England, GL50 3AH
  • Imperial Gardens
    ‪4 min walk‬
  • Cheltenham Town Hall
    ‪6 min walk‬
  • The Promenade
    ‪7 min walk‬
  • Brize Norton (BZZ-RAF Brize Norton)
    ‪34 min drive‬

Room options

Deluxe Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Wairau River Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

De Trafford Suite

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel du Vin & Bistro Cheltenham

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site.
Hotel du Vin & Bistro Cheltenham offers 49 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel du Vin & Bistro Cheltenham. During your stay, you're just a quick walk from Imperial Gardens. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Bistro du Vin
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the overall condition of the property and the bathrooms
  • Just a 4-minute drive from Cheltenham Racecourse and 14 minutes from Gloucester Quays
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1098 square feet (102 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Hotel du Vin & Bistro Cheltenham. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Bistro du Vin – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 24 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro du Vin

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,098 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 10.00 per day
  • Nearby parking fee: GBP 10.00 per day (328 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bistro Cheltenham
Cheltenham Bistro
Hotel Vin
Hotel Vin & Bistro Cheltenham
Vin Bistro Cheltenham
Hotel Vin Bistro Cheltenham
Hotel du Vin Bistro Cheltenham
Du Vin & Bistro Cheltenham
Hotel du Vin & Bistro Cheltenham Hotel
Hotel du Vin & Bistro Cheltenham Cheltenham
Hotel du Vin & Bistro Cheltenham Hotel Cheltenham

Hotel du Vin & Bistro Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 409 out of 743 reviews
Rating 8 - Good. 222 out of 743 reviews
Rating 6 - Okay. 68 out of 743 reviews
Rating 4 - Poor. 34 out of 743 reviews
Rating 2 - Terrible. 10 out of 743 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good stay and welcoming
Stayed 1 night in Nov 2024

8/10 Good

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central position
Lovely warm cosy room on a freezing night. Dinner was a bit chaotic. There were two very very noisy large tables of men, one of which had apparently been the since lunch. They were shouting non stop. The staff moved our (well behaved) table of seven to a quieter spot as nobody could hear themselves speak. The staff were very helpful and I felt a bit sorry for them having to deal with such uncivilised behaviour. Unfortunately the kitchen also had its problems as we had to wait well over an hour for our orders of one main each. It was well cooked and presented but most of us had lost interest by 9pm when it arrived. So, nice hotel, warm cosy room, pleasant staff and fellow guests from hell.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great junior suite.
Stayed 5 nights in Oct 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay!
Stayed 6 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Elise

Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from Chorlatte and Nick in the restaurant and from Melanie at reception. Thank you for your kind assistance with directions to our next venue.
Stayed 1 night in Oct 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Comfortable
The receptionist was very friendly and helpful. and gave us a warm welcome. The et seemed a little short staffed, and U gad ti ask for my coffee ti be changed ad it was lukewarm due ti a faulty machine. The waiter was very obliging and they then made it by hand which was far better than by machine, The bedroom was clean and comfortable. My only criticism, and thus has happened before, is that the seals un the shower room need to be either cleaned or changed in a regular basis as they are mouldy and therefore not very hygienic. Pkease see picture. The other criticism is no shower cap or body lotion are included in the price if the room which was £220.00 for one nights stay
Shower seal needs cleaning, or changing .
See mould in puci
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
Absolutely amazing hotel, really nice room. Reception wasn't the most friendly and wasn't very helpful about parking. Otherwise would highly recommend. Service at Breakfast was first class and food was great.
Stayed 1 night in Aug 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

karen

Stayed 1 night in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got an upgrade due to mobility issues, room was amazing and staff great
Stayed 1 night in Aug 2024

10/10 Excellent

Lesley

Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Really lovely. Room was gorgeous, very comfortable, lovely bathroom. Staff friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Great location
Stayed 1 night in Aug 2024

8/10 Good

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room and breakfast fantastic but case lift not working. Unable to access outdoor space behind hotel - all closed off.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great with lovely helpful and welcoming staff. Rooms were good. The location is ideal for visiting the town. We were disappointed that, although we booked half board, everything on the menu had either a supplement or additional charge for fries or other usual accompaniments. The menu was limited. We had shnitzel but had to pay £4.95 per portion for fries to accompany it as it only came with leaves etc. In addition to that, there was a service charge of £8.00. Therefore, a charge of £17 extra although we had already paid for half board. I can’t see anywhere on the booking where this was explained. This trip was a gift for our anniversary but the charges left a sour taste. However, I would stay here again but not use the bistro for our evening meal as there are cheaper and better places in town. Breakfast was fine.
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Aug 2024