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Malmaison Cheltenham

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Bar (on property)
Junior Suite | Egyptian cotton sheets, in-room safe, desk, blackout curtains
Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout curtains
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Pet-friendly

Explore the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Imperial Gardens
    ‪4 min walk‬
  • Cheltenham Town Hall
    ‪7 min walk‬
  • The Promenade
    ‪9 min walk‬
  • Gloucester (GLO-Gloucestershire)
    ‪17 min drive‬

Room options

View all photos for Club Deluxe Room

Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout curtains

Club Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | Egyptian cotton sheets, in-room safe, desk, blackout curtains

Cosy Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room | Egyptian cotton sheets, in-room safe, desk, blackout curtains

Club Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, in-room safe, desk, blackout curtains

Junior Suite

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin | Egyptian cotton sheets, in-room safe, desk, blackout curtains

Club Deluxe Twin

  • Sleeps 3
  • 2 Single Beds

Similar properties

Bar (on property)

Hotel du Vin & Bistro Cheltenham

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (738)
The price is €252
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Hotel du Vin & Bistro Cheltenham

About this property

Malmaison Cheltenham

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and dry cleaning are on-site.
Malmaison Cheltenham offers 61 accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Malmaison Cheltenham's great location gets high marks from our customers. During your stay, you're just a quick walk from Imperial Gardens. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Imperial Gardens and 7 minutes on foot from Statue of Edward Wilson
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the eco-certified Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.
On-site venue – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Malmaison Cheltenham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 870 reviews" "
Rating 8 - Good. 279 out of 870 reviews" "
Rating 6 - Okay. 90 out of 870 reviews" "
Rating 4 - Poor. 58 out of 870 reviews" "
Rating 2 - Terrible. 18 out of 870 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort
2 night city break
2 night stay bed & breakfast. Room was spacious but a little dated. Breakfast was good. Great location as quiet but could do with a bit of TLC. Staff were friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities
Luxury feel but staff very friendly and welcoming . Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Classy
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Stayed 2 nights in Oct 2024

8/10 Good

joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room and facilities ,staff were really helpful,location perfect,quiet. The lighting was poor both in breakfast room and my bedroom (function more important than mood!). Cooked breakfasts good but continental means cheese,cold meats and a variety of breads not packets of cereals and toasts. Will stay again though-thank you.
Stayed 3 nights in Oct 2024

6/10 Okay

FIONA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Malmaison Cheltenham. It is a great location as in close proximity to Cheltenham - shops, restaurants etc. However, we stayed in a bigger room last time (club?) but this wasn’t available this trip. We stayed in a standard double which was compact with the same colour scheme and furniture, bathroom fittings as the other. The only criticisms being how dark the room and bathroom were - dark tiles added to this and the temperature of the room. It was very hot!!! Too hot for comfort. The window only opened slightly and access to the veranda/ balcony closed off so this was the only window and it afforded no ventilation. The air conditioning was ineffective so it made for an uncomfortable stay. Breakfast was as good as we remembered and fantastic quality. The price this time was top rate - I used some Expedia credit towards it which saved over £100 on the night’s stay. It would have been closer to £400 full price so higher end and not worth that for the room we got. Would not opt for the standard room again at this particular Malmaison in the future!
Stayed 1 night in Oct 2024

10/10 Excellent

Hoi Yee

Stayed 4 nights in Aug 2024

6/10 Okay

Kerry

Disliked: Room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

mr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Phoebe

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer Maria

Stayed 2 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Caroline, Bayside

Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Amenities
Staff were very good, polite, friendly and helpful, able to change a bedroom at short notice to help my mother with better accessibility
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

paul

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024