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The Portland Guesthouse

4.0 star property

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Exterior
Interior
Hypo-allergenic bedding, pillow-top beds, individually decorated
Luxury Room | Hypo-allergenic bedding, pillow-top beds, individually decorated
Daily full breakfast (GBP 10 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
51 Portland St, Cheltenham, England, GL52 2NX
  • Pittville Park
    ‪3 min walk‬
  • Everyman Theatre
    ‪7 min walk‬
  • The Promenade
    ‪8 min walk‬
  • Brize Norton (BZZ-RAF Brize Norton)
    ‪44 min drive‬

Room options

View all photos for Courtyard King

Courtyard King | Hypo-allergenic bedding, pillow-top beds, individually decorated

Courtyard King

  • 1 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Cosy King Room

Cosy King Room | Hypo-allergenic bedding, pillow-top beds, individually decorated

Cosy King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, pillow-top beds, individually decorated

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Abbey

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.7 out of 5, Exceptional, (194)
The price is €163
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Abbey

About this property

The Portland Guesthouse

Guesthouse in Cheltenham, near Cheltenham Town Hall
This smoke-free guesthouse features free use of bicycles and free Wi-Fi in public areas.
The Portland Guesthouse offers 7 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the guest house include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Portland Guesthouse, you're just a quick walk from Holst Birthplace Museum. You'll find features such as free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Full breakfast served daily for a fee
  • Services include luggage storage
  • On-site recreation includes complimentary bicycles and mountain biking
  • Within a 15-minute walk of Cheltenham Town Hall and Pitville Pump Room
  • Pets welcome free of charge
Public spaces have free WiFi.

This 4-star Cheltenham guest house is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 5 per day); reservations required

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 for adults and from GBP 5 for children
  • Nearby parking fee: GBP 5 per day (656 ft away)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 3:00 PM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Portland Guesthouse.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

The Portland Guesthouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 4 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Parking Confusing
The stay was fine. The parking was confusing. I pre-paid £5 but parked in the NCP (saying so when I arrived). I have just had a fine from NCP for £40. I now see this is not part of the Zone 10 street parking. The guest house should make this very clear on arrival when they accept payment.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely room, delicious breakfast couldn't do enough for us.....
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value !
A great guest house within 5mins from shops and brewery quarter. Great value! Friendly and attentive staff and permit parking arranged for a £5 fee for our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very stylish stay in Cheltenham, with lovely helpful staff. Very impressed to learn after our stay that it is a social enterprise.
Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large comfy room. Easy walk to High St & shopping. Close to Brewery Qtr & pubs/eateries. Little bit tricky getting close enough in parking zone, but didnt have a lot of luggage, so easy enough. Breakfast little overcooked, but ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Friendly, Comfortable and Convenient Stay
Our overnight stay at The Portland guest house went very well. We managed to park close by and the check-in process was very speedy. Unfortunately, though, I hadn't taken into consideration that, being a town house, there would be a lot of stairs with an open balustrade which was an issue for my partner who suffers from a form of vertigo but, after explaining the situation to Rachel, Sian dealt with it quickly by putting us in a room on a lower floor. The room was lovely - clean and cosy with quality bed linen. The breakfast was excellent with good quality produce and a comprehensive menu. The Portland is very well located. Just a short walk into the centre of Cheltenham. Would definitely recommend the Portland for a comfortable, convenient and friendly stay
Stayed 1 night in Jul 2024

6/10 Okay

Saeed

Stayed 1 night in Mar 2024

8/10 Good

Robin

Stayed 1 night in Mar 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm welcome with a sparkly clean room and a very comfy bed. What more do you want!?
Stayed 1 night in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

6/10 Okay

Alan

Stayed 1 night in Nov 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

10/10 Excellent

Russell

Stayed 1 night in Oct 2023

8/10 Good

dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a convienently located place to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
Lovely place, very comfortable, great breakfast and staff were awesome 10/10
Stayed 1 night in Oct 2023

8/10 Good

Iain

Stayed 2 nights in Sep 2023

8/10 Good

Jane

Stayed 2 nights in Jul 2023

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located to all of the fabulous shopping and dinning Cheltenham has to offer. The staff were fabulous and a special shout out to Mathew who went above and beyond to make our stay great.
Stayed 1 night in Jul 2023