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Crowne Plaza Chengdu City Center, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chengdu City Center, an IHG Hotel

Exterior
Point of interest
Point of interest
3 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
31 Zong Fu Street, Chengdu, Sichuan, 610016
  • Tianfu Square
    13 min walk
  • Chengdu IFS
    15 min walk
  • Sichuan Museum of Science and Technology
    15 min walk
  • Chengdu (CTU-Shuangliu Intl.)
    28 min drive

Room options

View all photos for 1 Bedroom Suite

Minibar, in-room safe, desk, laptop workspace

1 Bedroom Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for 1 Bedroom Suite Lounge Access

Minibar, in-room safe, desk, laptop workspace

1 Bedroom Suite Lounge Access

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

Minibar, in-room safe, desk, laptop workspace

1 King Premium

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Standard

Minibar, in-room safe, desk, laptop workspace

2 Double Standard

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard Low Floor

Minibar, in-room safe, desk, laptop workspace

2 Double Standard Low Floor

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for 1 King Junior Suite

Minibar, in-room safe, desk, laptop workspace

1 King Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Low Floor

Minibar, in-room safe, desk, laptop workspace

1 King Standard Low Floor

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium Lounge Access

Minibar, in-room safe, desk, laptop workspace

2 Double Premium Lounge Access

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Standard

Minibar, in-room safe, desk, laptop workspace

1 King Standard

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium

Minibar, in-room safe, desk, laptop workspace

2 Double Premium

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Suite

Minibar, in-room safe, desk, laptop workspace

1 King Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Lounge Access

Minibar, in-room safe, desk, laptop workspace

1 King Premium Lounge Access

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Chengdu City Center, an IHG Hotel

Hotel with 3 restaurants, near Chengdu IFS
Along with 3 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre.
Crowne Plaza Chengdu City Center, an IHG Hotel offers 402 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. A pillow menu is available. This Chengdu hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Crowne Plaza Chengdu City Center, an IHG Hotel, you'll be within walking distance of Chengdu IFS. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Dining options include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from People's Park and a few minutes from Chengdu IFS
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Crowne Plaza Chengdu City Center, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chengdu City Center, an IHG Hotel. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chengdu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Plaza Cafe – This coffee shop serves breakfast, lunch and dinner.
The Grill Room – This steakhouse specialises in international cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Zongfu Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Lobby Lounge
  • Plaza Cafe
  • The Grill Room
  • Zongfu Chinese Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 27 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Chengdu City Center, an IHG Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chengdu Crowne Plaza
Crowne Plaza Chengdu
Crowne Plaza Hotel Chengdu
Crowne Plaza Chengdu City Center Hotel
Crowne Plaza Chengdu City Center

Crowne Plaza Chengdu City Center, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 178 reviews" "
Rating 8 - Good. 58 out of 178 reviews" "
Rating 6 - Okay. 26 out of 178 reviews" "
Rating 4 - Poor. 11 out of 178 reviews" "
Rating 2 - Terrible. 6 out of 178 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lay Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirsten Stevens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the hotel, so I knew I was happy with the area and local amenities. On arrival I was very kindly given an upgrade to a suite, it was an older style but a huge space and very comfortable. The view over the street was great to watch. Staff very friendly and helpful, and breakfast had a great selection.
Stayed 3 nights in May 2024

8/10 Good

Lay Hoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

anuchit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Teck Chong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly staff
Stayed 3 nights in May 2024

10/10 Excellent

YU ZHONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Crowne Plaza Chengdu City Center was nothing short of exceptional. The staff were incredibly friendly and accommodating, making me feel welcomed from the moment I arrived. Situated right in the heart of the city center, the hotel's location was unbeatable, with major shopping malls and excellent restaurants just a short walk away. I was impressed by the cleanliness of the room, and I appreciated being able to request a non-smoking area. Additionally, I was pleasantly surprised to receive a complimentary room upgrade, adding an extra touch of luxury to my stay. The breakfast offered a delicious array of options, ensuring a satisfying start to each day of my stay. Overall, I highly recommend Crowne Plaza Chengdu City Center to anyone visiting Chengdu, as it combines top-notch service, a prime location, and a delightful dining experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly. The manager on 2nd floor was outstanding. He greeted me with smile every day.
Stayed 5 nights in Apr 2024

6/10 Okay

mary

Travelled with family
Liked: Staff & service
Excellent location , but hotel has a bit old interior condition .
Stayed 3 nights in Oct 2023

10/10 Excellent

Ou, San Jose

Travelled with family
Liked: Amenities
I stayed 3 nights in this hotel. Great location and staff is very friendly and helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kirsten Stevens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and lovely hotel - super comfy and spacious, and also very quiet for a good nights sleep. Close to the Chunxi road area where there are many shopping and dining options, and also a metro station, but it’s also easy to walk from here to different places around the city. Hotel was very clean and staff very helpful and friendly. Breakfast selection also good.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was upgraded for free. It was kept at a very cool, comfortable temperature for summer. The bed was of perfect balance between firm and soft. The room was quiet - must be well insulated. Breakfast was great. Service was friendly and efficient.
Stayed 2 nights in Jun 2021

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, the staff was welcoming , food was great, just a shame the Coronavirus ruined my trip and everything was cancelled for Chinese New Year.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfortable! The bathroom was welcoming. I appreciated that the staff was visibly eager to take care of their customers as quickly as they could. If someone was waiting in a line, they were communicating where you would get help and apologizing if you had to wait, even if it was only going to be a couple minute wait.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Kevin, Kansas City, MO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the breakfast buffet was very good with a large selection.
Stayed 11 nights in Oct 2019

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a short trip
This hotel was perfect for our trip. Although it’s a little dated, it was spacious and comfortable. The staff helped us with all our questions including ordering taxis and recommending food. The location was great - very central and in the action of the nearby fashion streets, but the hotel and room itself were calm and quiet.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were small to rest comfortably for 3 persons.
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room service are very nice... and staff are helpful.
Stayed 3 nights in Jul 2019

10/10 Excellent

Osvald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and timely response to different needs. Swimming pool is large enough to exercise.
Stayed 1 night in Jul 2019

8/10 Good

Parras

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice place, good value for money
Location great, good value for money, polite and attentive staff who tried hard to please. Warm welcome. Hotel is very tired and really in need of a full refurb
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are efficient, friendly.
Stayed 3 nights in Feb 2019

10/10 Excellent

Xinggang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Although the hotel is a little bit old and the amenities are somewhat outdated, but the room service was good and things were kept in clean and mint condition; plus the hotel is very close to all the fun places in Chengdu, easy walking distance
Stayed 5 nights in Feb 2019