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The Ritz-Carlton, Chengdu

5.0 star property
VIP Access

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March 2025

Photo gallery for The Ritz-Carlton, Chengdu

View from room
Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017
  • Tianfu Square
    ‪10 min walk‬
  • Sichuan Museum of Science and Technology
    ‪14 min walk‬
  • Wenshu Monastery
    ‪19 min walk‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪28 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Living room | LED TV

Club Suite, 1 Bedroom, Non Smoking

  • 105 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Single Beds (View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed (View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, City View

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds (View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom, Non Smoking

  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

The St. Regis Chengdu

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (167)
The price is €151
for 1 room
includes taxes & fees
12 Feb - 13 Feb
The St. Regis Chengdu

About this property

The Ritz-Carlton, Chengdu

Luxury hotel connected to a shopping centre in Chengdu with 5 restaurants
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Chengdu. During your stay, you'll be connected to a shopping centre and within walking distance of Tianfu Square. Free WiFi in public areas, free self-parking and 5 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Li Xuan, a fine-dining restaurant that serves Chinese cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, hydrotherapy or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology
The Ritz-Carlton, Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 18464 square feet (1716 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Chengdu. Free self parking is available.

This 5-star Chengdu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Li Xuan – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner.
FLAIR – This bar specialises in Asian cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
SPICES – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lobby Lounge – This café only serves light fare. Happy hour is offered. Open daily.
Dining Room – This fine-dining restaurant specialises in Mediterranean cuisine. Open selected days.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 253 to 253 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Dining Room
  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,464 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 253 to 253 for adults and CNY 0 to 253 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 235 out of 283 reviews" "
Rating 8 - Good. 35 out of 283 reviews" "
Rating 6 - Okay. 10 out of 283 reviews" "
Rating 4 - Poor. 2 out of 283 reviews" "
Rating 2 - Terrible. 1 out of 283 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel helpful staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Yan

Travelled with family
Excellent hotel. Friendly staff, good facilities and convenient location. The only point worth mentioning is the tile around the pool is a bit slippery
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel as you would expect. Staff are very helpful. Breakfast there is huge variety.
Stayed 3 nights in Sep 2024

8/10 Good

yuelin, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location and the staff were very nice and helpful. The only thing lacking was the bathroom accessories
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue I had was the check in. My booking was for 3 pax and confirmed as that. But the insisted in charging me for 1 more pax. Hotel Manager managed the situation very well and resolved it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dong

Stayed 4 nights in Aug 2024

10/10 Excellent

Mark, Lytham St Annes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relatively long stay - fantastic hotel and the staff were brilliant. Will be back again.
Stayed 9 nights in Jul 2024

8/10 Good

Cristiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Troy

Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and courtesy of the people at the Ritz.
Stayed 2 nights in Sep 2024

10/10 Excellent

SHIYUAN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding services
Stayed 2 nights in Aug 2024

10/10 Excellent

Stan, Chicago

Liked: Staff & service, amenities, property conditions & facilities
Beautiful facility well located
Stayed 1 night in Jul 2024

10/10 Excellent

Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Pui shan susanna

Stayed 2 nights in Jul 2024

10/10 Excellent

JIEKUN

Stayed 2 nights in Jul 2024

10/10 Excellent

yanru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

yanru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Great city view.
Stayed 1 night in May 2024

8/10 Good

Hanping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ah Lam

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful hotel, breakfast buffet has a lot of choices. It has the best and most comfortable bed I’ve ever slept on.
Stayed 4 nights in Jun 2024

8/10 Good

Wenjing

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

MING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024