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Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Premium bedding, down duvets, pillow-top beds, blackout curtains
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Exterior
Free daily continental breakfast
Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
196 Paint Town Rd, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪8 min walk‬
  • Cherokee Bear Zoo
    ‪9 min walk‬
  • Oconaluftee Islands Park
    ‪18 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪87 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, blackout curtains

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, blackout curtains

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

50-inch flat-screen TV with digital channels, Netflix, Hulu

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, blackout curtains

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Harrah's Cherokee Casino Resort

  • Pool
  • Spa
  • Parking included
  • Restaurant
4.3 out of 5, Excellent, (3036)
The price is €109
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Harrah's Cherokee Casino Resort

About this property

Cherokee Grand Hotel

Hotel with free breakfast, a quick walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the value of their stay and the location
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
It was close to the casino and the room was clean. Friendly check in and check out.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terrance

Travelled with group
Liked: Cleanliness, property conditions & facilities
Had a good experience. The only thing is there is trash behind the dresser.
Stayed 2 nights in Nov 2024

10/10 Excellent

Toni Makisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is super clean.
Stayed 3 nights in Nov 2024

6/10 Okay

Andreas, Winkel

Travelled with group
Liked: Cleanliness
There is nothing particularly grand about this hotel, except its location opposite the Cherokee casino. I recall a sign in the entry hall stating the property had been "recently renovated" - I wonder which part.. There is convenient parking in front of the door and the beds are very comfortable. I guess that also concludes the positives. It was a choice of convenience and price and as such it served its purpose.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
My friends,family, and myself enjoyed our stay at the Cherokee Grand Hotel. The room was spacious, clean, and had all the amenities that we needed. Check-in and check-out was easy. The staff was friendly and helpful. We will definitely stay here again the next time we go to Cherokee.
Stayed 1 night in Nov 2024

6/10 Okay

Debra

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
If you happen to luck out and get a room in the "new" section (recently renovated) ( rooms #500 ) youre doing well. The "older" section (specifically room 124) need urgent updating. The carpet needs replacing and the room needs painting (to help eliminate the "stale smoke smell"). For a one night stay i didnt feel the need to bring this to the staff's attention. Will definitely check out more options next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice smelled nice and clean great service
Stayed 1 night in Nov 2024

10/10 Excellent

Grazi

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an easy check in unlike other hotels in the area, having 3 or 4 properties not knowing where to park or which bldg you will be staying in. Employees were very kind. Place was very clean and quiet. I’d stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary trip
My stay was good as always.The rooms are always nice and clean. We stayed in another part of the hotel this time and I quite enjoyed that more. It was so quiet and peaceful. The room was a little musty but we always bring febreeze with us so not that big of a deal. All in all Grand Cherokee is always my first go to
Stayed 2 nights in Nov 2024

8/10 Good

Harriette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee bar 24/7 ; close to attractions
Stayed 1 night in Nov 2024

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old, smelly. Smoke and urine smell.
Stayed 1 night in Nov 2024

8/10 Good

EUGENIA, Hephzibah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Travis on the night shift front desk is amazing. Easygoing and great to talk to we ened up talking for hours
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Stayed 1 night in Nov 2024

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities
It was a good stay for the money.
Stayed 1 night in Nov 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Not as advertised. Furniture stained etc. We did not stay there!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

jennice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very pleasant and friendly walkable to the casino and very clean
Stayed 1 night in Oct 2024

2/10 Terrible

Deborah

Liked: Cleanliness
Disliked: Room comfort
Don’t do it!!!
I’ve stayed at this hotel before but never again. Was given a room next to elevator and across from the ice machine. No carpet in this area so you heard guest coming and going constantly. Absolutely no sleep. Should have slept in the car it would have at least been quiet. Won’t be returning. They need to upgrade their rooms.
Stayed 1 night in Oct 2024