The Terrace at Lake Junaluska

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Breakfast included

Gym

Spa

Pool

Housekeeping

Explore the area

689 North Lakeshore Drive, Lake Junaluska, NC, 28745

Lake Junaluska Conference and Retreat Center
11 min walk
Lake Junaluska Golf Course
19 min walk
Queen's Farm Stables
4 min drive
Asheville, NC (AVL-Asheville Regional)
40 min drive

Room options

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds (Northside)

28 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Lakeside

28 sq m
Lake view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Northside)

28 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

28 sq m
Lake view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Lakeside (2nd Floor)

28 sq m
Lake view
Sleeps 2
1 King Bed

Room, 1 King Bed, Lakeside

28 sq m
Lake view
Sleeps 2
1 King Bed

About this property

Family-friendly hotel with full-service spa and free breakfast

This smoke-free hotel features a full-service spa, a 24-hour fitness centre and outdoor tennis courts. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.

The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness By The Lake. The spa is open daily.

The Terrace at Lake Junaluska's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Junaluska Conference and Retreat Center. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self-parking
Enjoy a bite to eat at the buffet restaurant
Take a swim in the seasonal outdoor pool
Treat yourself with a visit to the full-service spa
Services include a lifeguard on-site, tour or ticket assistance and luggage storage
On-site recreation includes 6 outdoor tennis courts, a 24-hour gym and mini golf
Guests have great things to say about the helpful staff and the location
11 minutes on foot from Lake Junaluska Conference and Retreat Center and a 3-minute drive from Lake Junaluska Golf Course

The Terrace at Lake Junaluska offers its guests a full-service spa, outdoor tennis courts, and a 24-hour fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A seasonal outdoor pool, spa services, and a library are also featured at the family-friendly The Terrace at Lake Junaluska. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Lake Junaluska hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Terrace Hotel Dining Room – On-site buffet restaurant.

Gifts and Grounds – On-site coffee shop. Open selected days.

Crepes & Custard – On-site café. Open selected days.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 9:00 AM
A coffee shop/cafe

Restaurants on site

Crepes & Custard
Gifts and Grounds
Terrace Hotel Dining Room

Things to do

18-hole adjacent golf course
24-hour gym
6 outdoor tennis courts
Basketball
Boat tours
Canoeing
Ecotours
Fishing
Full-service spa
Golf
Golf carts
Golf clubhouse
Golf clubs/equipment
Hiking/biking trails
Kayaking
Library
Mini golf
Outdoor pool (guest access)
Paddleboard
Playground
Pro golf shop
Seasonal outdoor pool
Shopping
TV in common areas
Volleyball

Family friendly

Lifeguards on site
Mini golf
Playground
Seasonal outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Shared microwave
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference centre
Meeting rooms

Outdoors

Dock
Firepit
Garden
In the mountains
On the waterfront
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Area rugs in public areas
Assistive listening devices
Braille/raised signage
Front entrance ramp
Handrails in stairways (97 centimetre high)
Lift (107 centimetre wide door)
Pool access ramp on site
Pool hoist on site
Tile flooring in public areas
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (86 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable/satellite channels

Food and drink

Restaurant dining guides

Air conditioning
Bulk dispensers for toiletries
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

An effective city/local tax rate of 7.0 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in August.
Pool access available from 10:00 AM to 8:00 PM
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Terrace Lake Junaluska Hotel

Terrace Lake Junaluska

The Terrace at Lake Junaluska Hotel

The Terrace at Lake Junaluska Lake Junaluska

The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

JEFFREY

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

All of the employees were very friendly and helpful, especially Diane, who helped me secure a room without a reservation!

Stayed 1 night in Sep 2024

6/10 Okay

leon

Travelled with group

24 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The outside areas where the balconies and chairs are looking like they haven't been cleaned in years. The chairs even the windows have cobwebs and spider webs everywhere. It made wonder if the rooms get the same type of attention.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jordan, Pinnacle

Travelled with partner

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful view, friendly staff and clean rooms.

Stayed 1 night in Sep 2024

6/10 Okay

chris

22 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Breakfast was terrible. Furniture in rooms very beat up and worn. For the price we paid $292 a night plus fees I was so disappointed

Stayed 1 night in Sep 2024

10/10 Excellent

Linda Hacker

16 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó

Hermoso lugar 😍

Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

9 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Terri

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Terrace is clean and comfortable. The view is beautiful. You can take a walk around the lake, or just walk the rose lined side walk.

View from my Rocker on the Terrace Patio

Stayed 1 night in Sep 2024

8/10 Good

Joanna, Wesley Chapel

6 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Tito

4 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Ant infestation.

Stayed 1 night in Aug 2024

8/10 Good

Alexander

3 Sept 2024

Liked: Cleanliness, staff & service

Pleasant staff, clean, quiet. However, the restaurant wasn't open and that's one of the reasons I chose to stay here. They gave me an excuse having something to do with this being a convention hotel, but the hotel seems empty on this Labor Day night. No screens on the windows, which I would otherwise have opened.

Stayed 1 night in Sep 2024

10/10 Excellent

lee

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Wendy

30 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

29 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Christopher

28 Aug 2024

Disliked: Amenities, property conditions & facilities

Very dated property, especially the bathrooms. No restaurant as advertised, no bar. Religious markings everywhere even in the shower. No mention on websites that it’s a religiously owned compound. Uncomfortable beds, loud rattling AC unit in the room. Only good part of the stay was the lake view.

Stayed 1 night in Aug 2024