The Terrace at Lake Junaluska

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Terrace at Lake Junaluska

Lake
Exterior
Lobby sitting area
Balcony
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
689 North Lakeshore Drive, Lake Junaluska, NC, 28745
  • Lake Junaluska Conference and Retreat Center
    11 min walk
  • Lake Junaluska Golf Course
    19 min walk
  • Queen's Farm Stables
    4 min drive
  • Asheville, NC (AVL-Asheville Regional)
    40 min drive

Room options

Room, 2 Queen Beds (Northside)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lakeside

  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Northside)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Lakeside (2nd Floor)

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

The Terrace at Lake Junaluska

Family-friendly hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a 24-hour fitness centre and outdoor tennis courts. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness By The Lake. The spa is open daily.
The Terrace at Lake Junaluska's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Junaluska Conference and Retreat Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a lifeguard on-site, tour or ticket assistance and luggage storage
  • On-site recreation includes 6 outdoor tennis courts, a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes on foot from Lake Junaluska Conference and Retreat Center and a 3-minute drive from Lake Junaluska Golf Course
The Terrace at Lake Junaluska offers its guests a full-service spa, outdoor tennis courts, and a 24-hour fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A seasonal outdoor pool, spa services, and a library are also featured at the family-friendly The Terrace at Lake Junaluska. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Lake Junaluska hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Terrace Hotel Dining Room – On-site buffet restaurant.
Gifts and Grounds – On-site coffee shop. Open selected days.
Crepes & Custard – On-site café. Open selected days.

Languages

Bulgarian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe

Restaurants on site

  • Crepes & Custard
  • Gifts and Grounds
  • Terrace Hotel Dining Room

Family friendly

  • Lifeguards on site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.0 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Terrace Lake Junaluska Hotel
Terrace Lake Junaluska
The Terrace at Lake Junaluska Hotel
The Terrace at Lake Junaluska Lake Junaluska
The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 166 out of 283 reviews" "
Rating 8 - Good. 63 out of 283 reviews" "
Rating 6 - Okay. 23 out of 283 reviews" "
Rating 4 - Poor. 17 out of 283 reviews" "
Rating 2 - Terrible. 14 out of 283 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful surrounding area, friendly staff, nestled in a cozy little community just asking to be explored
Stayed 1 night in Aug 2024

10/10 Excellent

Joanna, Wesley Chapel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view
Stayed 2 nights in Aug 2024

10/10 Excellent

Iris

Stayed 1 night in Aug 2024

10/10 Excellent

patrick J

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Lake, wonderful views!!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay
it was okay. breakfast was cold
Stayed 1 night in Aug 2024

8/10 Good

Ralph

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a woman traveler, I always feel secure in my surroundings when staying at the Terraces. Good location, friendly staff, and easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

hemant

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
They charged my card $68 for one night's stay, and have not refunded the difference. Staff struggle to check in and check out guests. Hot items at breakfast were cold. Bread had mold.
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lakeside, double queen room
Pros: the view from the room was stunning and the area surrounding the property is nice! Especially the trail around the lake! Cons: Room was dated and unclean. When entering the room, there were dirty towels by the ac unit and the bathroom had dirt coating the bottom of the tub. The paint/seals were dry and cracking around the tub area as well along with rusty fixtures. The sheets had a few light stains as well. Overall: The area is great but would recommend looking for a different place to stay as cleanliness was an issue for the property.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise looks like a painting!
The place is lovely. I saw probably the most beautiful sunrise I've ever seen from the 3rd floor of the Terrace.
Stayed 1 night in Jul 2024

8/10 Good

Cher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk and the restaurant were very friendly and helpful. The hotel has a large, excellent lobby and great terrace views of the lake. Our two-night stay was brief but all went smoothly and we will be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Gunnar

Stayed 1 night in Jul 2024

6/10 Okay

Indah, Clayton

Travelled with partner
Liked: Staff & service
No good restaurants nearby
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and so quiet! The location can’t be beat. If you’re looking for peace and relaxation then this is your place. The lake is magical!
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Stayed 1 night in Jun 2024

10/10 Excellent

Sai

Stayed 1 night in Jun 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious common areas and great access to lake walk and great view. Restaurant only open for breakfast so have to go out.
Stayed 1 night in May 2024

6/10 Okay

Gwyneth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Beautiful location. Thin walls, apathetic service, subpar food on buffet. Second time staying here, NOT as good as previous stay. Disappointed.
Stayed 1 night in May 2024