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Brook Mollington Banastre Hotel and Spa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Brook Mollington Banastre Hotel and Spa

Exterior
2 bars/lounges, poolside bar
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Hot tub
  • Gym
  • Bar
  • Room service
  • Pool

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NN
  • Countess of Chester Hospital
    4 min drive
  • University of Chester
    4 min drive
  • Chester Zoo
    5 min drive
  • Chester (CEG-Hawarden)
    31 min drive

Room options

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Queen Bed

  • 5 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Front of property

Mercure Chester Abbots Well Hotel

Pool
Spa
Pet-friendly
Kids pool
3.7 out of 5, Good, (1002)
The price is €70
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Mercure Chester Abbots Well Hotel

About this property

Brook Mollington Banastre Hotel and Spa

Victorian hotel with full-service spa and bars/lounges
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Brook Mollington Banastre Hotel and Spa offers 63 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Brook Mollington Banastre Hotel and Spa. During your stay, you'll be within walking distance of University of Chester. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Modern European cuisine and garden views while dining at Garden Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at Mollington Health Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Countess of Chester Hospital and a few minutes from Chester City Walls
  • Pets welcome for a fee (restrictions apply)
Brook Mollington Banastre Hotel and Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 4261 square feet (396 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Brook Mollington Banastre Hotel and Spa. Limited free parking is available on a first-come, first-served basis.

This Victorian Chester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Garden Restaurant – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,261 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 149 out of 872 reviews" "
Rating 8 - Good. 234 out of 872 reviews" "
Rating 6 - Okay. 209 out of 872 reviews" "
Rating 4 - Poor. 142 out of 872 reviews" "
Rating 2 - Terrible. 138 out of 872 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs
Hotel smells musty from entering the door. Greeted by leftovers from room service outside the door of a room a few doors away that was still there the following day. The room had a blood stain on the carpet as you cross the threshold. The toilet didnt flush and no hot water at 7am. Didn't want to chance the breakfast. Young girl on reception with a very painful looking black eye totalled 3 staff members we saw during our stay. The first being the receptionist on arrival who was smoking by the front door. I was really looking forward to my stay a this 'spa' hotel. Shocking is the only word i can use
Stayed 1 night in Sep 2024

4/10 Poor

John

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean

Stayed 1 night in Sep 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service
No wow factor, but a very reasonable place to stay. A couple of small issues that's couldn't be resolved but the breakfast was good, the staff pleasant and the room clean, the power shower was great
Stayed 2 nights in Sep 2024

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters! On the flip side, the breakfast was good and the staff were pleasant and welcoming. At £100/night on average, plus a per surcharge of £15, it was a bit steep!
Stayed 2 nights in Sep 2024

6/10 Okay

Charlotte

Travelled with partner
Disliked: Property conditions & facilities
We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveller
Liked: Staff & service
Since my comments yesterday, we were moved to a better room, Room 6. This was a lot better than 14. Still right hand curtain ripped, and bed valance also ripped. Carpets stained. Again bed was uncomfortable you can feel the springs. Had a good breakfast yesterday for £10, should have pre ordered scrambled egg, but it was ok. Think the whole place generally in need of a refurbishment if they want to compete with the Holiday Inn Express and Premier Inns of this world. Once again unable to add photos on this app !!
Stayed 1 night in Sep 2024

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down, how this has changed from 30 years ago. We are in Room 14, curtains are ripped and hanging off, radiator has no control valve and is Cold during day and very Hot at night. TV reception is poor. Very disappointed and regret having booked a secong night. Will not let me add photos.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service
Nice, just tired...
Had a family suite for one night to stay with my 2 boys. The hotel was probably once a thriving, quite impressive hotel however it was let down by being very (very!) over-due a refit! I have no particular complaints as it was very clean (other than the mugs in the room looked like noone had washed them since the last guests!), just very tired. The pool area was good. Nice large pool with a childrens section.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location and good value
Stayed 1 night in Sep 2024

2/10 Terrible

stuart

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, the worst hotel I’ve ever stayed at
Stayed 1 night in Aug 2024

8/10 Good

Sarah louise

Liked: Staff & service, property conditions & facilities
Lovely hotel amazing food . Only issue pool was out of order.
Stayed 1 night in Aug 2024

8/10 Good

Liam

Business traveller
Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really nice staff couldn't done enough for you. Really enjoyed swimming pool and jacuzzi. Rooms are clean and ours was big separate room for our grandchildren. Lovely meal in the evening couldn't fault it.breakfast was ok. Definitely would return
Stayed 1 night in Aug 2024

8/10 Good

Beatrice

Liked: Staff & service, property conditions & facilities
Room was good, but the stairs smells little bad
Stayed 2 nights in Aug 2024

10/10 Excellent

Neale

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kids loved the pool !
Stayed 1 night in Aug 2024

6/10 Okay

Davey

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Oliwer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation
Stayed 1 night in May 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mollington banastre hotel chester
Just got home from a 3 night stay staying at the Mollington Chester , we had a lovely stay , the family room was dated but was clean and very spacious. Staff were very friendly and helpfull, bar area was lovely and we used the pool once , which was lovely , would definitely stay again if we visit the area again
Stayed 3 nights in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
Two night trip away with my partner & 2 year old son. Standard Queen room. Was clean and cosy enough. A cot was provided in our room as requested. Plenty of space in the room also. Around a 7-8 minute drive to both Chester Zoo & Chester Centre. We got a taxi into the centre 1 night (£8). Would recommend the Sergios Italian Restaurant. Didnt experience the spa services so cant comment. Chose not to get breakfast for £15 and instead went for breakfast 3 minutes down the road at The Wheatsheaf (£4.99) all you can eat breakfast.
Stayed 2 nights in Aug 2024

4/10 Poor

Chloe

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very dated. Rooms and hotel has a floaty smell. Rooms was clean but sheets felt cheap. Breakfast is poor not much options. Coffee was stone cold. Abit over priced for what we got.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Tired, dated, unclean
Very tired and dated in both public areas and bedroom. Cobwebs in restaurant and crumbs on carpet, looks as though it hasn’t been cleaned in ages. Bathroom was a disaster, toilet seat loose, difficult to flush, took several minutes to refill, water pressure very poor, wash bowl slow to drain, big dirty gap between bath and floor, radiator bracket had punched a hole through the wall. We were refused croissants at 9.20, even though breakfast advertised till 10.00. Tea and coffee was not readily forthcoming. Overall very unsatisfactory
Crack in bedroom wall
Tap fully on
Bathroom radiator
Radiator bracket
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very nice setting, location is very quiet and peaceful for a nice break. The hotel has a nice size pool with jacuzzi hot tub and sauna which is definitely a luxury. Good selections for breakfast and dinner including room service if you prefer, but overall I have to say the staff are excellent - my partner and I have stayed here before and the staff are extremely polite and personable which adds to the charm of the hotel!
Stayed 1 night in Jul 2024

6/10 Okay

Rogelio

Travelled with family
Liked: Staff & service, amenities
We stayed for 4 nights in the Mollington Banastre, and few things we've noticed when we walked in the room was that there was no air-conditioning or hangers in the wardrobe, no doorknob signs to get your room cleaned, the pillows were very thin. The property has ample parking space, the staff were very nice and helpful and the indoor facilities were also quite good.
Stayed 4 nights in Aug 2024

6/10 Okay

Mr D J

Liked: Cleanliness, staff & service
Stayed two nights in twin room. Hotel is in need of an update. Our room was clean but wardrobe doors would not shut, shower head fittings falling apart, toilet difficult to flush. Hotel surroundings are lovely, the pool and fitness facilities are good. Staff all very nice and helpful. Restaurant food quality hit and miss, my pasta was good, my wife's fish and chips was poor.
Stayed 2 nights in Jul 2024