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Crabwall Manor & Spa, BW Signature Collection

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Lobby
Indoor pool, pool loungers
Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Hot tub
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • University of Chester
    4 min drive
  • The Wheatsheaf
    15 min walk
  • Bache Station
    3 min drive
  • Chester (CEG-Hawarden)
    31 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, View

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking, View

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

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About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel in Chester with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Crabwall Manor & Spa, BW Signature Collection. During your stay, you'll be within walking distance of University of Chester. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body wraps, manicures and pedicures or body treatments at ESPA
  • Amenities include meeting rooms, a terrace and a fireplace at reception
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the location
  • Just a 5-minute drive from Chester City Walls and 5 minutes from Chester Zoo
Crabwall Manor & Spa, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a sauna, and spa services are also featured at the business-friendly Crabwall Manor & Spa, BW Signature Collection. Free self parking is available.

This 3-star Chester hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Crabwall Manor & Spa, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 16.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 840 reviews" "
Rating 8 - Good. 267 out of 840 reviews" "
Rating 6 - Okay. 126 out of 840 reviews" "
Rating 4 - Poor. 59 out of 840 reviews" "
Rating 2 - Terrible. 23 out of 840 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mandip

Travelled with group
Lovely stay and staff were friendly. We had chosen to upgrade our room the day prior to a junior suite. The junior suite was disappointing. Very bare room and was not clean. Bathroom also didn’t look clean so eventually we asked to just use the superior room which had initially been booked. The superior room was effectively a downgrade but much better than the junior suite. Overall the hotel was pretty dated, a lot needed fixing. The swimming pool area and changing rooms could also do with a big fix and clean up and would make the experience that bit better. The sauna and steam room doors were dirty and off putting. The jacuzzi had broken bits around it and the water did not look clean. The place could just do with some TLC!
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel tired needs updating bathroom shower mouldy needs updating dripping sink tap bath took 20 minutes to fill and water lukewarm bathroom ceiling black wall hooks missing screws left in wall Breakfast mediocre and not very hot evening meal limited menu not that impressive Poor bar service
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Lovely welcome from reception staff. All staff very friendly. Good choice at breakfast (although a veggie sausage would be nice!) Lovely room. Clean. Great parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gareth

Stayed 1 night in Sep 2024

6/10 Okay

John, Lower Hutt

Travelled with partner
Disliked: Property conditions & facilities
Room was average, missing the bathroom basin plug and heated towel rail not working
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

John

Business traveller
Could easily do better
No breakfast provided day 1 Noisy fan in room Leak and smell of mould in corridor
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Rosie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wedding on during our stay Located in room above the disco, wide awake until gone 1am
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Travelled with partner
Lovely breakfast, we have stayed at the property before and our room was amazing we returned again for a wedding, bit disappointed in the room as we stayed in a superior and the room was not like the photos, we had no bath just shower, we had to go and ask for water as there was non in our room, the room was very hot even with heating off and a fan on due to there being no windows
Stayed 1 night in Aug 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aug 24
Stayed for a wedding, very nice venue, great staff. Spa was nice, huge pool
Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Travelled with partner
After paying for breakfast found on both days there was little or no bacon egg or beans. Coffee was Luke warm.
Stayed 2 nights in Aug 2024

6/10 Okay

Shah

Business traveller
Liked: Cleanliness, property conditions & facilities
Good for business
Great hotel for business but was a hot day and air conditioned rooms would have helped. Breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price we paid
The lady at reception was lovely. My 5 year old daughter said she was like honey she was so nice! The room was a good size, ammenities are limited, basic tea and coffee. Dinner was nice but a tad pricey. My only complaints hotel related were that the TV in our room didn't work, it came on but was just constant static. The only other issue was noisy neighbours. Not the hotels fault but I don't think the hotel was full so not sure why they pack people in. They were pretty rowdy up until 10:30ish. People were also noisy, banging doors etc outside around 7 in the morning. Worth noting that if you're travelling with kids the pool is only available at certain times.
Stayed 1 night in Aug 2024

4/10 Poor

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Noisey
Very noisy wedding guests in corridor until early hours for two nights running. Nothing done about it after reporting the first night of un rest. Disappointed not to be refunded for my room upgrade. Won’t be going there again
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing building beautifully presented gardens and outdoor space. Family room was very spacious and clean. Breakfast was great options for hot or cold food self served. Dining room needs a little tlc but nothing major Friendly staff Quiet hotel family friendly Spa was amazing and they allow children to use the pool with set child friendly swim splash times Couldn’t fault it
Stayed 2 nights in Aug 2024

8/10 Good

Jack

Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Aug 2024

4/10 Poor

Greg

Stayed 1 night in Aug 2024

10/10 Excellent

Sion

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a lovely stay!
Our stay was very comfortable. Excellent service given to us. Caroline at the front desk was extremely helpful, polite.. she went above and beyond to answer our questions. My partner and I will definitely stay again. The facilities were very nice. Lots of character in the building itself and garden.. a luxury stay! Not really a negative point.. but maybe going forward there there could be more offers for key workers and nhs staff as the purpose of our-stay was related to work. Maybe also more offers with breakfast and food for people who are staying at the hotel. Kindest regards, Dr Bukhari.
Stayed 2 nights in Jul 2024