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Holiday Inn Chester - South by IHG

4.0 star property

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Photo gallery for Holiday Inn Chester - South by IHG

Indoor pool
Exterior
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
Wrexham Road, Chester, England, CH4 9DL
  • Chester Racecourse
    ‪5 min drive‬
  • Chester Cathedral
    ‪5 min drive‬
  • Chester City Walls
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, free cots/infant beds, WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Single Beds (Walk-In Shower)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

  • 24.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, free cots/infant beds, WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

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About this property

Holiday Inn Chester - South by IHG

Hotel with free parking, in the vicinity of Chester Racecourse
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chester - South by IHG. During your stay, you'll be close to Chester Racecourse. Enjoy features like free self-parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes by car from Chester Racecourse and 5 minutes from Chester Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Chester - South by IHG offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South by IHG. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:00 AM to 10:00 AM.
Junction Restaurant – On-site restaurant.
24-hour room service is available.

Languages

Bulgarian, English, Polish, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Fee for in-room wireless Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 348 out of 987 reviews
Rating 8 - Good. 370 out of 987 reviews
Rating 6 - Okay. 160 out of 987 reviews
Rating 4 - Poor. 71 out of 987 reviews
Rating 2 - Terrible. 38 out of 987 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emma

Stayed 2 nights in Dec 2024

4/10 Poor

Holly

Stayed 1 night in Dec 2024

10/10 Excellent

Kushtrim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it, swimming pool might need some dredging up soon
Stayed 1 night in Dec 2024

8/10 Good

Rida

Travelled with family
Liked: Staff & service, room comfort
We had a very memorable stay as a family. The staff was very kind and helpful. We enjoyed the breakfast buffet -the best Hash browns I've had! The pool was a good size
Stayed 3 nights in Dec 2024

8/10 Good

Quais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff was good
Stayed 2 nights in Dec 2024

8/10 Good

I

Travelled with group
Liked: Staff & service, room comfort
Convenience Personified
Good spot convenient for City Centre. Hotel a little tired. Had no WIFI coverage that evening in fairness due to wet weather but TV a also did not work
Stayed 1 night in Dec 2024

8/10 Good

KEITH, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from public transport
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to Holiday Inn at reception the person at reception made a phone call to check if the room was clean . Rooms should all ways be ready and clean before check in time and we was nearly 2 hours over the 15.00 hrs check in time. We then decided to make use of the spar facilities . The jacuzzi was dirty and had bits of dirt at the bottom of the jacuzzi. The safety rails were rusty that went around the jacuzzi . The sauna was out of order in the men’s so I couldn’t use that . Towels from the spar reception smelt of chip fat so our experience of staying here was not good at all .
Stayed 1 night in Dec 2024

8/10 Good

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay good location to reach of the motorway
Stayed 1 night in Dec 2024

6/10 Okay

Janet

Liked: Cleanliness
2night stay
1st night cancelled due to power cut after a storm. Left us having to arrange alternative accommodation.and await a refund. Checked in again the following day and all fine good service room clean breakfast plentiful however could be hotter.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

NORMAN

Disliked: Property conditions & facilities
We had no heating for 3 nights room freezing given small heater kept tripping out the condom packet behind the curtain left a sick feeling it was amongst dirt room not serviced No toilet roll or tissues lack of compatant Personperson on reception L
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Great place,very friendly and helpful staff,great food no complaints whatsoever 👌
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good size clean room, excellent breakfast and a complimentary evening drink.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay. The reception staff were helpful and friendly. I cannot fault the place.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

Rhonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated
Extremely tired and dated. Breakfast was good but we cancelled our 2nd night there
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Handy for City Centre
Issue with checking in as booked DB&B but only showed B&B when checking in. Don’t know whether Hotels.com system or Holiday Inn booking system. We got sorted in the end. Could have done with a slightly earlier weekend breakfast but excellent choice as usual. Staff all pleasant and attentive. Not too far to drive into city centre.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Annie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unusually large room and our dogs were allowed to stay with us, which was great, as other hotels in the area couldn't accommodate them. The breakfast was generous with lots of options. The swimming pool area is perfect. What made our stay particularly enjoyable, though, were the helpful and friendly employees. They were all fantastic!
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel is good, The food is good, The bins in the car park need regular attention,
Stayed 3 nights in Nov 2024

4/10 Poor

Ismaeel

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The property looks run down and our room was dusty and had a damp smell. I did ask to be moved, and we was upgraded to a slightly better room, however it still had a damp smell.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024