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Holiday Inn Chester - South, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Chester - South, an IHG Hotel

Indoor pool
Exterior
Exterior
Exterior
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Wrexham Road, Chester, England, CH4 9DL
  • River Dee
    3 min drive
  • St Mary's Church - Handbridge
    4 min drive
  • Chester Racecourse
    5 min drive
  • Chester (CEG-Hawarden)
    18 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, free cots/infant beds, WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Single Beds (Walk-In Shower)

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

  • 24.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, free cots/infant beds, WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

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Front of property

Mercure Chester Abbots Well Hotel

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3.7 out of 5, Good, (1001)
The price is €93
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Holiday Inn Chester - South, an IHG Hotel

Hotel with free parking, in the vicinity of Chester Racecourse
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Holiday Inn Chester - South, an IHG Hotel offers 143 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chester - South, an IHG Hotel. During your stay, you'll be close to Chester Racecourse. Enjoy features like free self-parking, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Chester Racecourse and 5 minutes from Chester Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Chester - South, an IHG Hotel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South, an IHG Hotel. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:00 AM to 10:00 AM.
Junction Restaurant – On-site restaurant.
24-hour room service is available.

Languages

Bulgarian, English, Polish, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Fee for in-room wireless Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester South, An Ihg
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South, an IHG Hotel Hotel
Holiday Inn Chester - South, an IHG Hotel Chester
Holiday Inn Chester - South, an IHG Hotel Hotel Chester

Holiday Inn Chester - South, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 325 out of 945 reviews" "
Rating 8 - Good. 357 out of 945 reviews" "
Rating 6 - Okay. 157 out of 945 reviews" "
Rating 4 - Poor. 68 out of 945 reviews" "
Rating 2 - Terrible. 38 out of 945 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
good experience . helpful staff. good breakfast
Stayed 1 night in Sep 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a concenient place to stay for my purpose.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Non

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Nobody Cares
The hotel is falling apart and nobody seems to care. Tha air conditioning in our room didn’t work and it was a waste of time reporting it as nobody cared. The phones didn’t work but reporting it was a a waste of time as nobody cared. There didn’t seem to be a Manager of the hotel and staff seemed to be all casual employees who didn’t care. Property badly needs renovation. Roof leaks, paint peeling off the doors. Restaurant service takes over an hour for a meal to arrive. Not worthy of the Holiday Inn name.
Stayed 3 nights in Sep 2024

8/10 Good

Mark, London

Liked: Cleanliness, staff & service, amenities
The hotel is very well placed for the express way to Holyhead, but being about 3 miles out of town, rather isolated. The staff were excellent, the rooms clean and the small gym very welcome. The park & ride is a short, but not pleasant walk.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Euphemia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable rooms, great breakfast and super helpful friendly staff, great two night stay at the holiday Inn south in Chester very convenient for park and ride, which is about 3 minute walk away from hotel. Will definitely stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Radline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, staff are nice and friendly
Stayed 2 nights in Aug 2024

8/10 Good

Nichola

Liked: Cleanliness, staff & service, amenities
Air conditioning did not work so was moved in to another staight away was very happy quick to resolve problem.
Stayed 5 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Laszlo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Overall not bad , however the whole hotel smelled pretty unpleasant. I found that my bathroom could have been a little bit more cleaner (smelled bad also) so it wasn’t a nicest. Aircon wasn’t working at all and I’m guessing the whole system was broken, when I looked out my window every single room had theirs open as well.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this hotel
The hotel itself was fine, problems at check in were unfortunate and the staff were wonderful, IT issues can happen anywhere. The room was a good size and other than ring marks in the bathroom it seemed clean. Evening meal was fine, and breakfast was good, i do prefer a buffet breakfast and this one didn't disappoint. Overall a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Timmy

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nigel

Stayed 1 night in Jul 2024

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good stop over when attending Chester races
Stayed 1 night in Jul 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024