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3.5 out of 5
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See all 6 ebookers Reviews

"TV didn't work particularly well. Issues with the sink. Extremely loud in the evening from other guests. " More

By a verified traveller on Mon 10 Aug 2020

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Standard Room, 1 Double Bed (Walk-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Chester - South, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Chester - South, an IHG Hotel

Everyone (4) Couples (2)
1 out of 5
Arrived late at night . Opened the door of the room and there was a strange smell and all the windows were open. Put on the lights and there were insects flying all over the room. Went to the bathroom where there was a water leak coming through the ceiling which on reflection was probably what the smell was as the water was all over the floor , and probably why the windows were open to get rid of the smell. On further inspection the room was filthy covered in what looked like builders dust which was even inside the wardrobe shelves. Went to reception to complain and after an hour was given another room and a free nights accommodation and a free meal. The manager insisted the room had been checked before our arrival….. perhaps they need to review that protocol. The general condition of the building is poor . Looking very tired and in need of an update.

Posted by on 27 Jul 2021

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3 out of 5
TV didn't work particularly well. Issues with the sink. Extremely loud in the evening from other guests.

Posted by on 10 Aug 2020

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5 out of 5

Posted by on 27 Jul 2020

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Comment from Hotel Management

27 Jul 2020 by .

thank you

3 out of 5

Posted by on 15 Jul 2019

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5 out of 5
Stayed here as a central place for going to the zoo. My other half was dubious from what it looked like from the outside. Well how wrong was he. We had a fab stay, staff were lovely, even better than in a few restaurants we've been too!! Food was really good. Room was excellent- really clean. The only thing was that the mattress was too soft. Wouldn't hesitate booking into a Holiday Inn again

Posted by , from Cardigan on 22 Apr 2018

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4 out of 5

great location

great location handy for Chester sight seeing very friendly and help full staff

Posted by on 4 Apr 2013

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.