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Holiday Inn Express Chester - Racecourse, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Chester - Racecourse, an IHG Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Sports bar, al fresco dining
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    2 min walk
  • The Rows of Chester
    4 min walk
  • Chester Town Hall
    7 min walk
  • Chester (CEG-Hawarden)
    22 min drive

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Holiday Inn Express Chester - Racecourse, an IHG Hotel

Hotel with free breakfast, a short walk to Chester City Walls
This smoke-free hotel features a bar/lounge, a 24-hour business centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Chester - Racecourse, an IHG Hotel offers 97 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Chester - Racecourse, an IHG Hotel gets good marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free full breakfast served daily
  • Free WiFi
  • Relax with a drink at the sports bar
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the convenient parking and the central location
  • Just a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 192 square feet (17 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse, an IHG Hotel. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This sports bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
Holiday Inn Express Chester Racecourse
Holiday Inn Express Racecourse
Holiday Inn Express Racecourse Chester
Holiday Inn Express Racecourse Hotel
Holiday Inn Express Racecourse Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Racecourse Hotel
Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse, an IHG Hotel Hotel
Holiday Inn Express Chester - Racecourse, an IHG Hotel Chester

Holiday Inn Express Chester - Racecourse, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1001 reviews" "
Rating 8 - Good. 355 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location just a 5 minute walk into chester. Nice clean rooms with plenty of free tea and coffee in rooms. Great breakfast! Staff extra friendly especially David and Angela. Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleased with cleanliness, breakfast & s
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

6/10 Okay

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location
Excellent hotel and great location.
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In transit
Typical chain hotel in convenient location Modern presentation with adequate breakfast Quite good value for money
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff make this hotel
What a lovely stay we had at the holiday inn express Chester apart from one evening where I had to go down to the front desk at 1.15 am to report very noisy people in the next room which woke us up but this resolved in 5 minutes but unfortunately couldn’t get back to sleep again Now the good points breakfast was lovely eat as much as you can But the best thing at the hotel is the staff all amazing and very helpful I’d like to mention David who is a credit to this hotel who couldn’t do enough for you and also to Angela the duty manager always with a smile on her face and willing to help the other staff all in all well done to you all and we will return next year best wishes James Hartwig
Stayed 3 nights in Aug 2024

8/10 Good

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What we expected
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City stay Holiday Inn Chester
Excellently position, convenient for all purposes ie racing, city exploration with many Excellent restaurants. The Holiday Inn Express is very comfortable together with an excellent Breakfast, together with the staff who will go the extra mile to ensure your stay is memorable
Stayed 1 night in Aug 2024

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Chester.
Stayed in a room overlooking the Racecourse which was a nice view, could also see the trains going by, thought they might be noisy but didnt get woke up by them. One thing we didnt like was the adjoining room doors as you could hear the people in the next room when checking in, luckily we didnt hear them at night which was good. Staff in the hotel were helpful & friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

4/10 Poor

Nicholas

Liked: Cleanliness, room comfort
Noisy guests
Stayed in Hotel at least 6 times, now charged £10.00 for parking which was hidden in the small print, kept awake by adjoining room occupants until 3.00am, hotel security did their best to deal with noisy guests but ruined our nights stay, not sure we will return
Stayed 1 night in Aug 2024

8/10 Good

Rhys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Situated perfectly for Chester with just a 5 mins short walk into the Center. Room had everything you need. Good breakfast too. Will stay again.
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff the best at any hotel stayed at
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Grant

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Review of room in Holiday Inn Express Chester
Staff food and cleanliness was good. Unfortunately my son and his family stayed in room 228 next to the glass frontage of the building. His room was like a sauna. Absolutely unbearable. 3 fans and an open window did not help at all. His wife was going to go and sleep in the car because it was cooler. Unacceptable. Desk staff blamed the warm weather. When you walk up to second level the wall of heat just hits you. You cannot expect paying customers to sleep in these conditions. They had to take cold showers to cool down. Additional air conditioning during warmer weather may need to be considered in that part of the hotel. Nobody should have to sleep in that. Regards
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & central
Stayed 1 night in Aug 2024

6/10 Okay

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air conditioning
Great staff and breakfast Good location Hotel was immaculate We were located in the 2nd floor and the heat was incredible even with 2 fans, resulted in a poor sleep and could not sit in the room. No air conditioning.
Stayed 1 night in Aug 2024

10/10 Excellent

J J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Frank

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Small print
£10.00 to park, was not advertised, no air-con room very hot
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plesant stay with baby
Hotel looked abit drab and tired from outside, however pleasantly surprised as was nice and modern and clean looking from the inside. Night staff was brilliant!didnt get his name but was very infirmative about the area and things to do with baby and even took my babies bottles to sterilise (in microwave, as self sterlising bottles). We did actually ring before we arrived to ask if we could have them sterlisied within the hotel and were advised that it wouldnt be a problem. Was a little surprised when i asked for the same thing in the morning the staff said it was not allowed! They did however take my bottles to sterilise 'as a one off' Train going past was a little annoying, more so for my wife. Overall plesant stay, breakfast was good, location was also good. Would likely stay again
Stayed 1 night in Jul 2024

8/10 Good

Helen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The location of the hotel is great. The staff are friendly and helpful. The parking is good. We were disappointed in the cleanliness of the hotel this time we visited. There were visible signs of dust in the bedroom.
Stayed 2 nights in Jul 2024