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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Sports bar, al fresco dining
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Chester Racecourse
    ‪2 min walk‬
  • Chester Cathedral
    ‪8 min walk‬
  • Chester City Walls
    ‪10 min walk‬
  • Chester (CEG-Hawarden)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Exterior

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About this property

Holiday Inn Express Chester - Racecourse by IHG

Hotel with free breakfast, steps from Chester Racecourse
This smoke-free hotel features a bar/lounge, a 24-hour business centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Chester - Racecourse by IHG gets good marks from our customers. During your stay, you're just a quick walk from Chester Racecourse. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free full breakfast served daily
  • Free WiFi
  • Relax with a drink at the sports bar
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Steps from Chester Racecourse and 10 minutes on foot from Chester City Walls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 192 square feet (17 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse by IHG. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This sports bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
Holiday Inn Express Chester Racecourse
Holiday Inn Express Racecourse
Holiday Inn Express Racecourse Chester
Holiday Inn Express Racecourse Hotel
Holiday Inn Express Racecourse Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Racecourse Hotel
Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1005 reviews
Rating 8 - Good. 353 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Was unfortunately on ground floor by main road and im used to countryside so was noise for me
Stayed 2 nights in Nov 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Made felt welcome. Clean room lovely breakfast. Near everything
Stayed 2 nights in Dec 2024

10/10 Excellent

GARETH

Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, buffet breakfast ok, great location to walk into town just be aware its £10 parking. When I booked it said free parking !
Stayed 1 night in Nov 2024

10/10 Excellent

gwyneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paying £10 for parking
Stayed 1 night in Nov 2024

8/10 Good

Wendy, Cheadle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for walking around Chester town centre. Slept on the sofa bed which was not comfortable and needs a better mattress. Apart from that, we had a lovely stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Debi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

4/10 Poor

JASON

Disliked: Staff & service, property conditions & facilities
Very Poor
Greeted by lady on Reception who was eating as she attempted to talk. She never gave a good review of Chester. We tried asking about an Uber taxi to take us to a Restaurant that we booked, said Uber was not operating in Chester. She also said only one taxi company operated in Chester. I booked an Uber (So not sure about her comment) Room was narrow and small for a double. Breakfast was terrible, bacon, sausage was overcooked and very tough! Scrambled eggs were like eating rubber, orange juice had a strange taste. Bread for toast was best of poor offering!
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was situated so that we only had a short stroll before reaching the beautiful town centre. So for location it was excellent, however, for myself personally, the hotel was far too noisy. We had to ask to move rooms as our first room was located on the front, which was next to an extremely busy, noisy road. We were then moved to the back, which was slightly better but still was lots of noise, trains going by, workmen making loud noise, a dull humming noise. I didn’t really get much sleep over the 2 nights and for that reason I wouldn’t return to this hotel. I couldn’t fault anything else, staff etc were very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with parking and just a stones throw away from the centre of Chester. Very friendly helpful staff and Breakfast included. I've stayed her 3x now. What more can you say.
Stayed 1 night in Nov 2024

8/10 Good

James

Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for a city break. The parking is easy, right next to the hotel. Easy walking distance to the city sights. The hotel was modern, clean and the staff friendly and helpful. Would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Parking is owned by the race course but when we arrived at the security point they had our name and after I'd paid the guard £10 per night (no concessions for blue badges) we parked up fairly close to the hotel entrance. It would be great though if people were told beforehand how the Hotel parking worked. The reception staff were always friendly and helpful and we found it easier to order taxis through them (cutting out the automated booking system that the taxis use) The breakfast was good too. The hotel is very close to the centre of the city but at the moment they are doing road works in many central areas.
Stayed 2 nights in Nov 2024

6/10 Okay

Nicola

Travelled with partner
Liked: Staff & service
Good location for the town centre. We were allocated a disabled room, the bedroom was fine but the bathroom was very clinical, lots of bits of rust visible and could have been cleaner. Breakfast was satisfactory. Staff friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

Cherie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean and comfortable room, and excellent breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short break
Stayed 2 nights in Nov 2024

8/10 Good

Anna

Stayed 1 night in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay at the holiday inn express
Stayed 2 nights in Oct 2024

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness
Breakfast was good and the staff polite and helpful. The hotel is well located. The Holiday Inn room booking process is poor. A standard room means allocation of either twin or double on arrival, as I discovered on arrival to my room and with no option to change or cancel. Specifically requested a double but allocated a twin for three nights. Chester has many hotels and had I realised this was likely, I would have booked elsewhere. I stay in hotels 45 nights for year and have done for 35 years or so. This is the first time this has happened to me.
Stayed 3 nights in Oct 2024