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"Nice hotel in the centre of Chester. Staff very friendly, especially head waiter at breakfast. Stayed there before and will be happy to stay again the ... " More

By a verified traveller on Fri 18 Jun 2021

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Deluxe Room, 1 Double Bed (Deluxe King)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed (Standard Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Macdonald New Blossoms Hotel, Chester's great location gets high marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Within a 15-minute walk of Chester City Walls and Chester Racecourse

Macdonald New Blossoms Hotel, Chester ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Macdonald New Blossoms Hotel, Chester

Everyone (7) Couples (7) Family (1) Friends (1)
5 out of 5
Nice hotel in the centre of Chester. Staff very friendly, especially head waiter at breakfast. Stayed there before and will be happy to stay again the future.

Posted by on 18 Jun 2021

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Comment from Hotel Management

24 Jun 2021 by Annie Brown

Thank you for your feedback and rating.

4 out of 5

Posted by on 9 Mar 2020

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5 out of 5

Posted by on 22 Oct 2019

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5 out of 5
In the heart of the city. Easy to get to bars and shops with minimal walking. Parking was a few minutes walk away. Worst was in the night as there is a night club next door there were many people milled about outside.

Posted by on 22 Oct 2019

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3 out of 5
The customer service was very good, the breakfast was excellent, the room however was not cleaned, there was evidence of the previous guest in the bathroom! The room was at the back of the hotel and the music from the nightclub was very loud until 4am, had the secondary glazing panel been available and not missing, this wouldn’t have been so much of an issue. The hotel is in an excellent location, just a shame a few issues let it down.

Posted by on 28 Sep 2019

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5 out of 5

Posted by on 15 Aug 2019

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2 out of 5
Quite disappointing, we booked an executive room which clearly wasn't, threadbare carpet and tired decor, so short staffed but the staff really did their best and were really pleasant, at one point one of the staff was trying to manage the breakfast room and reception at the same time, on speaking to staff they say this is a regular occurrence, a lot of waiting around

Posted by , from Manchester on 16 Dec 2018

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4 out of 5

Central location

Pros: Location, helpful staff-particularly housekeeping.
Cons: Consistency. restaurant prices and identity-each visit seems to have a different focus. breakfast range.
Location: Close to transport, rail link and service buses. short walk to cinema/theatre. Great tea, cake and more at Beatons-by the cathedral, to the right.
Using public transport, this was an ideal location, near Marks and Spencer, bank etc. Room was lovely and warm, beds comfy. A few changes to previous visits; individual biscuit, no water initially-previously large filled bottles. nothing major, just little changes. Didn't eat in the hotel this time, based on past experiences the breakfast can be great and varied, to ok and limited choice, a shame that the hotel seems to be different each time, particularly re the restaurant. Overall, room rate was good for location and the new member of staff was particularly helpful-thanks.

Posted by , from Midlands on 26 Feb 2018

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Comment from Hotel Management

5 Mar 2018 by General Manager

Dear Guest, Thank you for taking the time to review your stay with us at Macdonald New Blossoms. I am delighted you enjoyed your stay and appreciate the four star rating. Your feedback has been extremely useful and I will be doing a full check of our offering, we have recently changed some of our brand standards however we haven't removed anything, in fact we have added more items. We hope to see you again soon. Kind Regards Steven Hayes General Manager

4 out of 5

Trip to chester

Great hotel fantastic staff,lovely room all made for an enjoyable stay

Posted by , from llandudno on 4 Jan 2018

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Comment from Hotel Management

11 Jan 2018 by General Manager

I am delighted you enjoyed your stay and appreciate you taking the time to review your stay with us. We hope to see you again very soon! Kind Regards Steven Hayes General Manager

3 out of 5

Noisy

Pros: The room was fine, the staff were pleasant but I suspect that anyone only staying for one night is allocated a room affected by the noise from the club.
Cons: Noise until 4.30 from nearby club otherwise would have been fine.
Location: Chester is a lovely town with added interest from the canals, beautiful river and superb Cathedral.

Posted by , from London on 30 Oct 2016

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About the Macdonald New Blossoms Hotel, Chester

Location St John Street, Chester, England CH1 1HL

Property Features

As a guest of Macdonald New Blossoms Hotel, Chester, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Macdonald New Blossoms Hotel, Chester also features express check-out and a lift. This Victorian Chester hotel is smoke free.

  • 67 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1650
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Chester Station (1.2 km / 0.7 mi)

Room Amenities

Macdonald New Blossoms Hotel, Chester offers 67 accommodations with a hairdryer and an iron/ironing board. 22-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blossoms Hotel Chester
  • Chester Macdonald Hotel
  • Chester New Blossoms Hotel
  • Macdonald Blossoms Chester
  • Macdonald New Blossoms
  • Macdonald New Blossoms Chester
  • Macdonald New Blossoms Hotel
  • Macdonald New Blossoms Hotel Chester
  • New Blossoms Hotel
  • New Blossoms Hotel Chester
  • Hotel Macdonald New Blossoms
  • Macdonald New Blossoms Hotel, Chester Hotel
  • Macdonald New Blossoms Hotel, Chester Chester
  • Macdonald New Blossoms Hotel, Chester Hotel Chester

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.