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Fiesta Inn Chetumal Hotel

3.5 star property
VIP Access

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Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Explanada de la Bandera
    ‪5 min walk‬
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal Ferry Terminal
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 68.04 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

City Express by Marriott Chetumal

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (841)
The price is €72
for 1 room
includes taxes & fees
17 Mar - 18 Mar
City Express by Marriott Chetumal

About this property

Fiesta Inn Chetumal Hotel

Eco-certified hotel with free airport shuttle and fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge, 24-hour room service and a business centre. Housekeeping is available on request.
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fiesta Inn Chetumal Hotel. During your stay, you're just a quick walk from Explanada de la Bandera. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at La Isla
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal
  • Free airport shuttle service
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
La Isla – This restaurant specialises in international cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Fiesta Inn Chetumal Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1011 reviews
Rating 8 - Good. 275 out of 1011 reviews
Rating 6 - Okay. 101 out of 1011 reviews
Rating 4 - Poor. 43 out of 1011 reviews
Rating 2 - Terrible. 30 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Zellita

Overall ranking 4. There needs to have a small refrigerator in the rooms.
Stayed 1 night in Nov 2024

4/10 Poor

Shanna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds are very small! The rooms are very small! I believe no maintenance has ever been done. The toilet seat was cracked. The floor boards by the pool felt like you could fall through at any time. They are so old and broken up. Just terrible. I didn’t allow my son to swim because of how bad it looked.
Stayed 1 night in Nov 2024

6/10 Okay

Corrina

Business traveller, Travelled with partner
Liked: Staff & service
I always choose Fiesta Inn when I'm in Chetumal. I love the rooftop lounge and the restaurant. However, they really need to elevate/update their rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erdal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , always enjoy the stay
Stayed 1 night in Nov 2024

6/10 Okay

Christina

Stayed 1 night in Nov 2024

10/10 Excellent

Erdal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Frank

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Roof top bar and pool were amazing. The need to walk a long way with stairs from the underground car park into the hotel I didn't like.
Stayed 2 nights in Nov 2024

8/10 Good

Michael, Río Rico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overal experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisset

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooftop pool n gym are fabulous but with no wash clothes and absolutely no HOT water the bathroom was useless. Also, no minifrig or microwave....who doesn't have this in this day and age? The staff was wonderful and the room and bed were lovely and parking safe and excellent.
Stayed 2 nights in Oct 2024

4/10 Poor

Paul

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We arrived and we always ask for 5th floor. We haves stayed here everyv6 weeks for the past 2 1/2 years and at 4:30 when we checked in our room wasn’t ready. The rooms seem to be not as clean as they used to be. Things in floor toilet paper stickers on wall etc. NO hit showers and this is the 4th time for that in rooms not in 5th floor. Very dis satisfied!!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Sochilt

Stayed 3 nights in Oct 2024

6/10 Okay

Darwin

Stayed 1 night in Sep 2024

6/10 Okay

norma

Travelled with partner
Liked: Cleanliness, staff & service
Every was good just the sheets and curtains kinda look run down
Stayed 1 night in Oct 2024

8/10 Good

Tayfun, Sanignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff an wonderful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The towels were hard
Stayed 1 night in Oct 2024

10/10 Excellent

Erwin, SPANISH LOOKOUT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice to park, connecting rooms and very good baddings. Would be good to have a small fridge in the room and a ice maker in the hallway. Over all great
Stayed 1 night in Oct 2024

10/10 Excellent

Camilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good and the price quite reasonable!
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elianne

Stayed 1 night in Sep 2024

8/10 Good

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El aire acondicionado en áreas públicas está terrible. Hay mucho calor y no es cómodo el mobiliario
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay for the 2 nights was Amazing. This was our second visit at Fiesta Inn and everything was as expected. Fiesta Inn Is our #1 Stay for any future Family Trips!
Stayed 2 nights in Sep 2024

8/10 Good

Robert, Ottawa

Liked: Staff & service
This is a nice hotel from the outside and from the lobby as well. The hallways are spotless, but what really disappointed to me was coming in and seeing dirty curtains. It looks like bugs were smashed on them, and the curtains were just left up, which looked really gross. Issue, left some important diabetic medication at the hotel because they would not supply a refrigerator and I had to store it in the bar fridge. And I’ve sent them correspondence to send it over and they do not reply to emails or even acknowledge them and that is the biggest turn on.
Stayed 3 nights in Sep 2024