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Hotel Casa Blanca

2.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Casa Blanca

Front of property – evening/night
Lobby sitting area
Check-in/check-out kiosk
Property entrance
Deluxe Double Room, 2 Queen Beds, Garden View | Egyptian cotton sheets, premium bedding, down duvets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
A. Álvaro Obregón No 312 Col. Centro, entre Rafael E. Melgar y Emiliano Zapata, Chetumal, QROO, 77000
  • Palacio Municipal De Othon P. Blanco
    ‪3 min walk‬
  • Explanada de la Bandera
    ‪10 min walk‬
  • Palacio de Gobierno
    ‪10 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Garden View

Deluxe Double Room, 2 Queen Beds, Garden View | Egyptian cotton sheets, premium bedding, down duvets

Deluxe Double Room, 2 Queen Beds, Garden View

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Garden View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Casa Blanca

Hotel with a 24-hour business centre, steps from Palacio Municipal De Othon P. Blanco
A 24-hour business centre, a conference centre and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site. Change of towels is available on request
Hotel Casa Blanca offers 81 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. This individually decorated accommodation includes dining tables. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Chetumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Blanca. During your stay, you're just a quick walk from Palacio Municipal De Othon P. Blanco. Enjoy features like free WiFi in public areas, plus a 24-hour business centre and airport drop-off service (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Extended parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Palacio Municipal De Othon P. Blanco and 10 minutes on foot from Explanada de la Bandera
  • Airport drop-off, train station drop-off and ferry terminal shuttle service available for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. A shuttle from the hotel to the airport (available on request), a ferry terminal shuttle and a train station drop-off service are available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Blanca.

This Chetumal hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 4:30 PM at scheduled times and on request
  • 24-hour train station drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Onsite parking available only on request
  • Secured extended parking on site (MXN 150 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture

Spa

  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink (80 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 11:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 150 per room
  • Airport shuttle fee per child: MXN 150 (up to 10 years old)
  • Secured extended parking fee: MXN 150 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPay
Cashless transactions are available
Heating is not provided
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Hotel Casa Blanca offers transfers from the ferry terminal, airport, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 11:00 PM and 6:00 AM.
Property Registration Number STC011218KR4

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hotel Casa Blanca.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Casa Blanca Chetumal
Casa Blanca Chetumal
Hotel Casa Blanca Hotel
Hotel Casa Blanca Chetumal
Hotel Casa Blanca Hotel Chetumal

Hotel Casa Blanca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 785 reviews" "
Rating 8 - Good. 317 out of 785 reviews" "
Rating 6 - Okay. 66 out of 785 reviews" "
Rating 4 - Poor. 18 out of 785 reviews" "
Rating 2 - Terrible. 18 out of 785 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

leopoldo

Stayed 1 night in Aug 2024

10/10 Excellent

maria, calexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely kind and helpful. Rooms are cleaned.
Stayed 1 night in Aug 2024

8/10 Good

Adrián Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Nailea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The receptionist was very helpful and friendly
Stayed 1 night in Aug 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well maintain. Our room was huge, excellent air conditioning. Great bed. Great shower. Clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Yamani

Stayed 1 night in Jun 2024

10/10 Excellent

Leopoldo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonably priced, pleasant staff.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was friendly and it's a vlean place
Stayed 1 night in May 2024

8/10 Good

Donneil

Business traveller
Liked: Staff & service
Okay hotel for a night stay
Stayed 1 night in May 2024

8/10 Good

María

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is realy a nice white buildong witk a beautiful garden.
Stayed 1 night in Apr 2024

8/10 Good

Yamani

Liked: Cleanliness, staff & service
Did not like limited parking
Stayed 1 night in Jan 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Blanca is a comfortable, inexpensive and quiet hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Blanca had very helpful staff and basic but very clean and comfortable rooms. Easily walkable to the ferry port and boardwalk. Would recommend to anyone needing a stay in Chetumal!
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
One of the nicest hotel stays we have had in Mexico. Clean, great helpful staff. Easy access to Centro.
Stayed 2 nights in Dec 2023

10/10 Excellent

Darlene

Stayed 1 night in Dec 2023

10/10 Excellent

Clara

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and great service
Stayed 1 night in Nov 2023

8/10 Good

robert

Travelled with family
Liked: Staff & service, amenities
goog area good acess to shooping area
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

kean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

AARON

Stayed 1 night in Aug 2023