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Hotel Grand Marlon

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Grand Marlon

Junior Suite | In-room safe, iron/ironing board, free WiFi
Flat-screen TV
Lobby sitting area
Porch
Suite (Master) | In-room safe, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
Av. Juárez No. 88, Chetumal, QROO, 77000
  • Museo de la Ciudad
    6 min walk
  • Palacio de Gobierno
    8 min walk
  • Los Almendros
    1 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    7 min drive

Room options

Standard Triple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master) | In-room safe, iron/ironing board, free WiFi

Suite (Master)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Similar properties

Room

Hotel Suites Arges - Centro Chetumal

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (413)
The price is €56
for 1 night
includes taxes & fees
7 Jan - 8 Jan
Hotel Suites Arges - Centro Chetumal

About this property

Hotel Grand Marlon

Hotel in Chetumal with fitness centre and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and a business centre.
Hotel Grand Marlon offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Hotel Grand Marlon. During your stay, you're just a quick walk from Museo de la Ciudad. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Placeres
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Within a 10-minute walk of Museo de la Ciudad and Palacio de Gobierno
Hotel Grand Marlon offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Grand Marlon.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to noon.
Placeres – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Marlon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 145 for adults and from MXN 145 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Hotel Grand Marlon Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 225 out of 589 reviews" "
Rating 8 - Good. 187 out of 589 reviews" "
Rating 6 - Okay. 102 out of 589 reviews" "
Rating 4 - Poor. 39 out of 589 reviews" "
Rating 2 - Terrible. 36 out of 589 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Randeen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was truly exceptional. I enjoyed my stay. The master suite was pristine, beautiful and relaxing.
Stayed 1 night in Sep 2024

8/10 Good

Seleni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2024

6/10 Okay

Margarita

Liked: Cleanliness, property conditions & facilities
I cannot give a good review of the room in my stay because I was not given the room I paid and selected. I was told that if I wanted the room I booked, I had to wait until 3pm instead of 2pm which was the time of my check in. I was so tired that I had to accept the room that was offered instead. The hotel overall is a good option, however, I would like their cleaning crew to be more on point so the guest can enjoy their selection in rooms.
Stayed 1 night in Sep 2024

8/10 Good

Ender, Corozal town

Stayed 1 night in Aug 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has a very poor wireless internet service and it needs to do something about it.
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.
Stayed 3 nights in Jul 2024

4/10 Poor

Sonia

Disliked: Cleanliness
The towels were old and dark instead of clean white, hand towel had a hole showing signs of being too used and old. We got 1/3 roll of toilet paper in the bathroom, had to ask for another roll. And the WiFi was verrry weak and had a hard time connecting.
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with family
Parking not convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio, Sylmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Shakera

Disliked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

Santino

Liked: Staff & service
Convenient & Good for an overnight stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Janie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. Very exclusive. I felt happy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ainsley

Stayed 2 nights in May 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities
It would be nice to have a refrigerator i the room and a coffee maker or Microwave
Stayed 3 nights in Apr 2024

6/10 Okay

Gerard

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Lyzz

Liked: Cleanliness, staff & service
We had a lovely time at this hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Gilberto

Liked: Cleanliness, staff & service
El hotel cumple con las expectativas, ideal para viajes rápidos.

4/10 Poor

Yaaqov

Stayed 1 night in Apr 2024

8/10 Good

SHARI

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I didn’t like that they were unable to locate my reservation and was turnt away to the other hotel and after showing receipts of payment only then the front desk further looked into the reservation being asked for. She was very nonchalant about the situation and didn’t offer much assistance, not sure if because her language barrier with English speakers.
Stayed 1 night in Apr 2024

8/10 Good

Joni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great, recommended
Stayed 2 nights in Mar 2024

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria, Gardendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Santino

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.
Stayed 2 nights in Mar 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Feb 2024