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Tropic Bacalar Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tropic Bacalar Hotel

Panoramic Room, Lagoon View | Blackout curtains, free WiFi, bed sheets
Exterior
Exterior
Panoramic Room, Accessible, Lagoon View | Blackout curtains, free WiFi, bed sheets
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Spa
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
599 Costera, bacalar, Bacalar, QROO, 77930
  • Cenote Negro
    7 min walk
  • Cenote Esmeralda
    15 min walk
  • Municipal Spa of Bacalar
    15 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    34 min drive

Room options

View all photos for Comfort Room

Comfort Room | Blackout curtains, free WiFi, bed sheets

Comfort Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room, Lagoon View

Panoramic Room, Lagoon View | Blackout curtains, free WiFi, bed sheets

Panoramic Room, Lagoon View

  • 18 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Garden View

Comfort Double Room, Garden View | Blackout curtains, free WiFi, bed sheets

Comfort Double Room, Garden View

  • 15 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Blackout curtains, free WiFi, bed sheets

Comfort Quadruple Room

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.3 out of 5, Excellent, (161)
The price is €106
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Casa Aakal Lagoon Front

About this property

Tropic Bacalar Hotel

Beachfront hotel with spa services
At Tropic Bacalar Hotel, hit the private white sand beach where you can enjoy yoga, then dine on-site at TROPIC TIKI BAR. Housekeeping is available on request.
Tropic Bacalar Hotel offers 7 air-conditioned accommodations, with blackout curtains. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of towels.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Tropic Bacalar Hotel. During your stay, you're just a quick walk from Cenote Negro. Enjoy features like free WiFi in public areas and free self-parking, plus a beach bar.
  • Free WiFi
  • Free self-parking
  • Enjoy a beachfront location while dining at TROPIC TIKI BAR
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach and volleyball
  • Within a 15-minute walk of Cenote Negro and Cenote Esmeralda
A private beach is featured. Tropic Bacalar Hotel offers its guests spa services, tour/ticket assistance, and coffee/tea in common area. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Tropic Bacalar Hotel also features concierge services, a communal living room, and a water dispenser. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

TROPIC TIKI BAR – This cocktail bar is located on the beach. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • TROPIC TIKI BAR

Things to do

  • Beach volleyball
  • Beach yoga
  • Ecotours
  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Beach towels
  • On a lake
  • On a private beach

Spa

  • Spa services

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Tropic Bacalar Hotel Hotel
Tropic Bacalar Hotel Bacalar
Tropic Bacalar Hotel Hotel Bacalar

Tropic Bacalar Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 108 reviews" "
Rating 8 - Good. 30 out of 108 reviews" "
Rating 6 - Okay. 10 out of 108 reviews" "
Rating 4 - Poor. 4 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Views of the lagoon from the room balcony were beautiful.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on Bacalar's lagoon. Be aware the "sandia" room with the two separate beds does not have lagoon views or a balcony. We switched to "papaya" room, a lower level with one queen bed, and that was great. Hammock in front, views to the lagoon. Helpful staff. Clean bedding and room. Simple breakfast included. Great little area down by the lagoon for hanging out, plus the dock and covered pavilion at the end, and a bar area. Really laid back and great value for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great stay. 1 mile from center, but easy to get around. Great grounds to relax, rooms with view amazing. Would def stay again and staff very friendly. For non english speakers learn some spanish it will go along way. Also use of common kitchen very helpful. Basic breakfast was great.
Stayed 3 nights in May 2024

4/10 Poor

Miguel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Left sunglasses behind and we contacted Tropic Bacalar, we sent a transfer of money to get them shipped to us to condo in Mexico and appears it was a scam as we never received them. The address we provided was the same address we put for Amazon and other purchases and they all arrive. Tropic Bacalar however used the excuse that the address is not complete which is not true. Disappointed we didn’t get glasses back and paid for the shipping.

8/10 Good

Rony A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bacalar in general is a MUST place to visit
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Only worth it for the view and lake proximity
If you want hot water and don't speak Spanish, don't stay here. None of the staff speaks English, making even basic communication very difficult. Kayaks aren't included, so you have to pay 600 pesos to rent them for the day. We never got hot water during our 3-night stay at the hotel. The room is extremely bare, no little fridge, no side lamps, only one big light above the bed making it impossible to read at night. Only 1 pillow per person, badly stained towels and pillowcases. Electricity kept being cut off, leading to a very warm room (no AC) and no Wi-Fi. The only positives of this place are the beautiful view from the room and the hammock on the balcony. The nice garden and immediate proximity to the lagoon, meaning you can kayak/paddleboard straight from the hotel, are also bonus points. Breakfast was free and decent. All in all, however, I would not stay here again if I were to return to Bacalar, as the negatives unfortunately outweigh the positives, at least in my opinion.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from balcony was great. exactly as shown on website. Room was basic but clean and comfortable. Continental breakfast was very good with a reasonable selection. There was a great restaurant about 2-3 minute walk from hotel on opposite side of street.
Stayed 3 nights in Jan 2024

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super simple and clean, quiet too. Located n a good area of the lagoon for swimming, and directly across from bird island, making for a nice kayak trip. Only potful was very low water pressure. And chilly water…but that’s easy enough to get past, given the rest of the place is perfect!
Stayed 3 nights in Dec 2023

10/10 Excellent

LiLiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay
I’m not sure how many rooms there are at this property, but it seems a very boutique hotel. There were four rooms in my building. They gave me the Papaya room. If you’re looking for quiet, this is your place I love that this hotel offered kayak as well as paddle boards, they had a pontoon and a sailboat. There is a bar on property. Tons of seating area throughout and hammocks. My room had a hammock in front of a glass lighting door. *** the sliding door lock for the room it’s a bit to wrestle with, but I felt very safe. The rooms are very simplistic yet clean. I love that the property is right on the water. *** There is free parking. There’s also a very steep ramp that goes into a small parking area. But I prefer parking on the street. There’s a great restaurant four minutes drive time on the same street. Chiltepan Maricos has outdoor terrace sitting. You can get a partial view of the lagoon.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Stayed 3 nights in Jun 2023

10/10 Excellent

Traver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
This small hotel right on the lagoon was my favorite hotel in Mexico. Originally, I was in a room without a view but the woman that runs the place moved me to a room with a beautiful view of the lagoon. The woman was so helpful and went out of her way for me, which I really appreciated. Would definitely stay again!
Stayed 5 nights in May 2023

10/10 Excellent

Perfecto Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The 4 rooms with lagoon view are worth it, the other 3 not so much for the price.
Stayed 1 night in May 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
The views from this property are unforgettable
Stayed 1 night in Apr 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained, and absolutely beautiful. The staff were extremely helpful. As a solo traveler I felt safe. I will definitely book again
Stayed 2 nights in Apr 2023

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem in Bacalar! My husband and I were looking to disconnect from our routine and recharge our energies, and staying at Tropic Bacalar was the best decision we could make. This is a boutique hotel just with seven rooms, with excellent service. All the staff gives their best to make you feel at home, of course with an excellent view and in a great spot. Nestor from the front desk and Manuel from the bar are the best. Nestor recommended we wake up early to see the sunrise; it was one of our best experiences. You can also schedule some activities at Tropic Bacalar, like renting a kayak, bicycle, or paddle boarding (I believe they have a tour on sunrise. We booked a room with a view of the lagoon; believe me, you must do this. Every morning you can wake up to a fantastic view, plus you have direct access to the lagoon. If you want to recharge energy, have fun, and enjoy nature, Tropic Bacalar is your best option.
Stayed 2 nights in Apr 2023

10/10 Excellent

Meaghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in the lagoon, can’t beat it. The rooms are small but very comfortable, a very peaceful and laid back vibe. There is no restaurant or bar but that is fine with us! There are bars and restaurants within a few minutes walk or a 20 minute walk/an easy cab ride into town. We would definitely stay here again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Camilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place, well looked after and the lagoon view is unbeatable. Great cocktails and hammocks to spend the day!
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrew

Liked: Property conditions & facilities, room comfort
Wonderful waterfront accommodation.
This place is incredible. I don't want to leave a good review so I can get a room when I return. Wonderful quiet spot on the water, a little out of town. Great accommodation, clean, with cold buffet breakfast provided, but a small kitchen shared to do your own cooking. Great hospitality, friendly and accommodating. I would not hesitate to recommend or to visit again. Like goi g to cottage country back home, but only in the incredible Bacalar.
Stayed 2 nights in Feb 2023

10/10 Excellent

Marty

Stayed 1 night in Feb 2023

10/10 Excellent

Hector, Puebla

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This small hotel is excellent, great location, staff (Manuel, Nestor and Nayelli), are super friendly and helpful, we felt like being at home. I highly recommend this place. Muchas gracias!!!!.

10/10 Excellent

Brigitte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place in an excellent location!

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for the best price!
Hotel is a great value for its location right on the lagoon. Our room was clean, nicely appointed with a view of the lagoon. Staff was friendly and very helpful.
Stayed 1 night in Jan 2023

10/10 Excellent

Benjamin

Liked: Staff & service, amenities, property conditions & facilities
Great staff and beautiful property