SureStay Plus Hotel by Best Western Cheyenne

2.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Cheyenne

Hypo-allergenic bedding, down duvets, pillow-top beds
Exterior
Indoor pool
Hypo-allergenic bedding, down duvets, pillow-top beds
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
1781 Fleischli Pkwy, Cheyenne, WY, 82001
  • Nelson Museum of the West
    3 min drive
  • Cowgirls of the West Museum
    3 min drive
  • Wyoming Transportation Museum
    3 min drive
  • Cheyenne, WY (CYS-Cheyenne Regional)
    8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Cheyenne

Hotel in Cheyenne with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
SureStay Plus Hotel by Best Western Cheyenne offers 64 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets. A pillow menu is available. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Cheyenne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Cheyenne. During your stay, you'll be within walking distance of Nancy Mockler Community Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Nancy Mockler Community Dog Park and a few minutes from Nelson Museum of the West
SureStay Plus Hotel by Best Western Cheyenne offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Cheyenne. Free self parking is available.

This Cheyenne hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Lever door handles
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cheyenne Hampton Inn
Hampton Inn Cheyenne
Hampton Inn Hotel Cheyenne
Hampton Inn Cheyenne Hotel Cheyenne
Hampton Inn Cheyenne Hotel
The Cheyenne Hotel
Hampton Inn Cheyenne
Surestay Plus By Best Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel
SureStay Plus Hotel by Best Western Cheyenne Cheyenne
SureStay Plus Hotel by Best Western Cheyenne Hotel Cheyenne

SureStay Plus Hotel by Best Western Cheyenne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1045 reviews" "
Rating 8 - Good. 309 out of 1045 reviews" "
Rating 6 - Okay. 105 out of 1045 reviews" "
Rating 4 - Poor. 53 out of 1045 reviews" "
Rating 2 - Terrible. 48 out of 1045 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay, especially for the price! I stayed for a night while traveling and had a super easy and quick check-in, and everything was quiet the rest of the night. Check-out was just as quick and easy. Overall it was a wonderful stay, and I'd definitely stop here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry D, Sugar City

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Management was outstanding and helpful. Breakfast was superior. Room was clean and comfortable. Pool was pleasant and fun.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Place
Our one night stay was nice. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

james

Liked: Cleanliness, property conditions & facilities, room comfort
It was a nice stay but I did not like them putting a hold for 50.00 extra dollars. I still have not seen this lifted from my account as of today.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Amenities
Nice comfortable room.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
This was a great stop. The pool was warm, the rooms clean and comfortable. The front clerk was very kind and had a lot of recommendations of places to eat and things to do.
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed in a king suite, which was quite large and spacious. The bedroom and living room were separated by an open doorway, so it was nice to have 2 separate spaces. Check-in was great. Manager Michael gave me all the information I might possibly need and was very professional and informative. Breakfast was delicious, and the breakfast attendant did an amazing job at keeping things clean and stocked. The hotel felt a little older, which made it feel not as spotlessly clean, even though I found no cleanliness issues, just normal things that come as a building ages.
Stayed 1 night in Aug 2024

10/10 Excellent

ALAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent room for a decent price point
The room and location were good but we had a rain storm while I was visiting and the rain came into the room from the window that leaked all around. This rain pooled on to of the AC unit. Other than that, breakfast was good. Overall this hotel was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, nice staff and a typical breakfast. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy!
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was by far the best place we stayed in Cheyenne and the most cleanest and best employees. We will be staying again
Stayed 1 night in Aug 2024

8/10 Good

Teriah

Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was great except breakfast. The did didn't taste well and all the juice was super watered down. However, the beds were very comfortable and the shower was great. The evening gentlemen at the desk was fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kristi, Columbia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean hotel. Some upgrades could be made
Stayed 2 nights in Jul 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Allison

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was clean but somewhat dated. The gentleman who checked us in was very friendly and helpful. Breakfast was ok, bed was very soft. Microwave in room was possibly from the 1980s or beyond.
Stayed 1 night in Jul 2024

4/10 Poor

Jared

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but too pricey
Stayed 3 nights in Jul 2024

6/10 Okay

Megan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Don't really get what you pay for!
Check in was quick and painless. Very friendly gentleman at the front desk. Room seemed to be made and cleaned but after further inspection there was vomit in the toilet and splattered on the wall and also on the bathtub in our room. Quite gross to find that! Its also hard not to judge too harshly seeing as its normally a sub par hotel at best but I had to pay CFD pricing which was like paying for 4 rooms!
Stayed 1 night in Jul 2024