The Chaya Resort And Spa Chiang Mai

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chaya Resort And Spa Chiang Mai

Bar (on property)
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Terrace/patio
Meeting facility
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
141 Suandok Road, T. Suthep, Chiang Mai, Chiang Mai, 50000
  • Chiang Mai University
    5 min walk
  • Maharaj Nakorn Chiang Mai Hospital
    12 min walk
  • Nimman Road
    16 min walk
  • Chiang Mai (CNX-Chiang Mai Intl.)
    11 min drive

Room options

Executive Room

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Chaya Pool Access

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Chaya Resort And Spa Chiang Mai

Hotel with 3 outdoor swimming pools, a short walk to Chiang Mai University
Along with 3 outdoor pools, this hotel has a restaurant and a bar/lounge. Valet parking is free. Additionally, a poolside bar, a snack bar/deli and a lazy river are on-site. Housekeeping is available on request.
The Chaya Resort And Spa Chiang Mai offers 41 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and bidets.

32-inch LED televisions come with cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages and Thai massages.
Our customers tell us that they can't get enough of the helpful staff at The Chaya Resort And Spa Chiang Mai. During your stay, you're just a quick walk from Chiang Mai University. Enjoy features like free valet parking, plus 3 outdoor pools and a restaurant.
  • Free valet parking and self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • Just a 5-minute walk from Chiang Mai University and a 2-minute drive from Nimman Road
  • Airport shuttle service available for a fee
The Chaya Resort And Spa Chiang Mai offers its guests 3 outdoor swimming pools and a lazy river. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Chaya Resort And Spa Chiang Mai. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

On-site venue – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 7 AM to 10 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 3 floors
  • 4 buildings
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Chaya Resort And Spa Chiang Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 250 per vehicle (one-way)
  • Rollaway bed fee: THB 700.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The Chaya Resort And Spa Chiang Mai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chaya Chiang Mai
The Chaya And Spa Chiang Mai
The Chaya Resort And Spa Chiang Mai Hotel
The Chaya Resort And Spa Chiang Mai Chiang Mai
The Chaya Resort And Spa Chiang Mai Hotel Chiang Mai

The Chaya Resort And Spa Chiang Mai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 396 reviews" "
Rating 8 - Good. 112 out of 396 reviews" "
Rating 6 - Okay. 39 out of 396 reviews" "
Rating 4 - Poor. 17 out of 396 reviews" "
Rating 2 - Terrible. 15 out of 396 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lea

Liked: Cleanliness, staff & service
The staff were very attentive especially Michael who went over and above to fulfil our requests
Stayed 5 nights in Aug 2024

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael and the rest of the staff were exceptionally kind and attentive and made me feel warm and welcome in Chiang Mai, and were happy to assist in making my needs and wishes accessible and affordable
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Stayed 4 nights in Mar 2024

6/10 Okay

Ray

Travelled with partner
Very friendly people, very clean, did have construction going on. Two negative things. Light above our door on the outside was out and the TV was only Black and White, the color was out
Stayed 3 nights in Mar 2024

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
The staff is very friendly and helpful, the room was clean and spacious. Enjoyed watching the planes take off and the pool is very clean.
Stayed 3 nights in Feb 2024

6/10 Okay

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Our overall stay was good. I found the pictures on expedia to be misleading. This property has great potential, however, I found it to be a bit in disrepair for the pricing. The pool has broken tiles in the bottom and it wasn't clean until the last day of our trip. The Wifi in our rooms was terrible. We asked several times to be moved or come up with a different solution. They moved the router a bit closer to our rooms and it worked for about a night. After that we all relied on slow data. The grounds around the perimeter of the hotel are dirty and have old broken parts strewn about. We had booked the deluxe pool side room and we are thankful we did. Their standard rooms are located in what would best be described as a basement. your only view is a cement and tile wall from the pool. The staff was very nice and Michael did his best to be accommodating. He even tried to arrange some rental scooters for us so we wouldn't have to walk the 1.5km to the nearest ones. The scooter rental didn't work out because they wanted to bring them late and older ones than we had agreed to for the same price. If you don't plan to hang around the resort and want an affordable motel than this is a good option.
Stayed 3 nights in Feb 2024

6/10 Okay

Sothearos

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The exterior and common areas outside of the pool are in need of a major facelift. But you also get what you pay for on $45/night. The wifi did not reach the room but this wasn't a big issue as we checked out the very next morning for a different hotel. The rooms are nice with some traditional Thai wood doors.

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Michael went above and beyond to help us get settled in and deal with some minor problems. The rooms were very clean, as was the pool. There are some areas of the resort that are being worked on but the hotel has a unique favor to it, as you will see in the room entry doors, the horse statue in the pool and room decor to name a few We (3 couples) all enjoyed are stay here and would definitely recommend it to travelers who don't need everything perfect but want clean rooms, a nice big pool and a great staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert Franklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful resort and we thoroughly enjoyed our stay here. The staff are excellent and always kind, polite, and courteous. Michael, especially, always asked us how we were doing greeted us when we were came to the front lobby. The hotel has a rustic, authentic, Lanna style charm and we were in a room with pool access. It was fantastic! The street had plenty of options to eat traditional Thai food and the walk to the main road, was only 5 minutes. It’s also walking distance to the trendy Nimman area and we thoroughly enjoyed our stay at The Chaya
Stayed 13 nights in Feb 2024

4/10 Poor

Darrel

Disliked: Property conditions & facilities
Not anywhere near nimman or university Next to airport and very loud all night
Stayed 1 night in Feb 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet and secluded location of the Chaya. The location is great.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Quiet area but close to old town. Highly recommend!

8/10 Good

Anna, boulder

Liked: Cleanliness, staff & service
The staff and amenities were lovely.
Stayed 1 night in Jan 2024

6/10 Okay

Wafa

Liked: Cleanliness, staff & service
Disliked: Amenities
Will not return
Stayed 3 nights in Jan 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bell boy Michael was an excellent help. We loved how friendly and helpful plus very entertaining he was. The location was hard to find once we were there it was very worthwhile. This location close to the hospital and university .There were temples to see close in walking distance and we would highly recommend it
Stayed 1 night in Jan 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Thaddeus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2023

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally rip off …Do not get robbed like I did !
Payed for 7 nights and stayed one night. Management refused to reimburse one penny. Room was moldy and in the basement without windows. The bathroom drain was non functional and got flooded when you took a shower. View from website was dramatically different from what I had. Bait and switch strategy….wanted to charge extra to get what you see on website.
Disappointed
Floood from showing
Front of room
Was falling off
Stayed 7 nights in Jan 2024

10/10 Excellent

Kristy

Stayed 1 night in Jan 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY!!!! Staff is amazing!
We absolutely loved our 4 night stay at the Chaya! Michael and the staff made this trip spectacular - so great we came back to Chiang Mai for another 2 night stay. My husband and I are backpacking for our extended honeymoon and came into the trip with not a ton of plans for Chiang Mai. Michael and the staff helped us plan an excellent trip and went above and beyond for accommodating us by arranging motorbikes, bus and taxi services. They even gave us a really nice private room and decorated it special for us. The beds are extremely comfortable and breakfast was delicious. We love you Michael and staff! <3 Would come back to Chiang Mai just to stay here again!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, comfortable rooms. The bathrooms had a shower and separate bath tub, though the positioning of the shower wet too much of the floor. The front desk host was very accommodating, friendly, and helpful. Enjoyed my stay very much.
Stayed 4 nights in Dec 2023