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The Chaya Resort And Spa Chiang Mai

4.0 star property

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Photo gallery for The Chaya Resort And Spa Chiang Mai

Bar (on property)
Terrace/patio
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Interior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

Map
141 Suandok Road, T. Suthep, Chiang Mai, Chiang Mai, 50000
  • Chiang Mai University
    ‪5 min walk‬
  • Maharaj Nakorn Chiang Mai Hospital
    ‪12 min walk‬
  • Nimman Road
    ‪16 min walk‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, individually decorated

Executive Room

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Deluxe Double Room

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chaya Pool Access

Chaya Pool Access | Room amenity

Chaya Pool Access

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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Building design

The Empress Hotel Chiang Mai

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1004)
The price is €119
for 1 room
includes taxes & fees
21 Feb - 22 Feb
The Empress Hotel Chiang Mai

About this property

The Chaya Resort And Spa Chiang Mai

Hotel with 3 outdoor swimming pools, a short walk to Chiang Mai University
Along with 3 outdoor pools, this hotel has a restaurant and a bar/lounge. Valet parking is free. Additionally, a poolside bar, a snack bar/deli and a lazy river are on-site. Housekeeping is available on request.
The Chaya Resort And Spa Chiang Mai offers 41 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

32-inch LED televisions come with cable channels. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include sports massages and Thai massages.
Our customers tell us that they can't get enough of the helpful staff at The Chaya Resort And Spa Chiang Mai. During your stay, you're just a quick walk from Chiang Mai University. Enjoy features like free valet parking, plus 3 outdoor pools and a restaurant.
  • Free valet parking and self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and bicycles to rent
  • Just a 5-minute walk from Chiang Mai University and a 2-minute drive from Nimman Road
  • Airport shuttle service available for a fee
The Chaya Resort And Spa Chiang Mai offers its guests 3 outdoor swimming pools and a lazy river. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Chaya Resort And Spa Chiang Mai. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Chiang Mai hotel.

On-site venue – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 7 AM to 10 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Lazy river
  • Playground

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Chaya Resort And Spa Chiang Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 250 per vehicle (one-way)
  • Rollaway bed fee: THB 700.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The Chaya Resort And Spa Chiang Mai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chaya Chiang Mai
The Chaya And Spa Chiang Mai
The Chaya Resort And Spa Chiang Mai Hotel
The Chaya Resort And Spa Chiang Mai Chiang Mai
The Chaya Resort And Spa Chiang Mai Hotel Chiang Mai

The Chaya Resort And Spa Chiang Mai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 441 reviews
Rating 8 - Good. 123 out of 441 reviews
Rating 6 - Okay. 48 out of 441 reviews
Rating 4 - Poor. 20 out of 441 reviews
Rating 2 - Terrible. 16 out of 441 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff
Lovely hotel with amazing staff. Off a quiet side road that leads onto a the main high street. A short taxi ride to the old town. Room was nice, clean and large. Mattress was firm which wasn't great for my back. Lovely view over the pool.
Stayed 3 nights in Oct 2024

10/10 Excellent

David, Erie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Nov 2024

10/10 Excellent

ONG

Travelled with partner
Liked: Property conditions & facilities
The staff is super friendly and welcoming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort was in a perfect location! Very close to the airport and walking distance to old town. Staff were incredible, especially Micheal! They made sure we felt at home and set up activities for us to do in Chiang Mai. I highly recommend staying at this resort and spa and we hope to come back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Francheska Adreane Constantino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful, especially the receptionist (older man that speaks multiple languages). He was very accommodating, suggested really good places to go and eat. Overall an excellent stay
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Wonderful bed, lovely bath and wonderful swimming pool. Maintenance during stay and paint spray over swimming pool not pleasant, poolside bar appeared to be closed permanently. Overall okay but could be better with some simple improvements.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly host - great for English speakers. Room was clean and comfortable. Beautiful property even during "rainy season" when I stayed, as it's above sea level. Highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Duc, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the airport. The room is spacious and clean. The staff is friendly and polite.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nannapat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's low season, less staff
Stayed 1 night in Sep 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at The Chaya Resort. The staff and Michael were so helpful and friendly. Had a delicious breakfast and enjoyed time swimming in the large pool/relaxing on one of the many sun beds available. The room was very spacious, even with a balcony at the back. Gorgeous property, wish we were able to stay longer!
Stayed 1 night in Aug 2024

10/10 Excellent

Tomislav

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at Chaya Hotel! Clean and speacious rooms, clean pool and the staff were amazing. Micheal was the best host anyone could ask for! Always made the effort to have a chat with the guests and would always give his best recommendations to help you do whatever you wanted throughout the day! The location was perfect too, lovely restaurants hidden all around the area and only a cheap taxi or 30 minute walk into the old town. Will definitely stay here again when i return to Chiang Mai!
Stayed 6 nights in Aug 2024

8/10 Good

Lea

Liked: Cleanliness, staff & service
The staff were very attentive especially Michael who went over and above to fulfil our requests
Stayed 5 nights in Aug 2024

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michael and the rest of the staff were exceptionally kind and attentive and made me feel warm and welcome in Chiang Mai, and were happy to assist in making my needs and wishes accessible and affordable
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ana

Stayed 4 nights in Mar 2024

6/10 Okay

Ray

Travelled with partner
Very friendly people, very clean, did have construction going on. Two negative things. Light above our door on the outside was out and the TV was only Black and White, the color was out
Stayed 3 nights in Mar 2024

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
The staff is very friendly and helpful, the room was clean and spacious. Enjoyed watching the planes take off and the pool is very clean.
Stayed 3 nights in Feb 2024

6/10 Okay

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Our overall stay was good. I found the pictures on expedia to be misleading. This property has great potential, however, I found it to be a bit in disrepair for the pricing. The pool has broken tiles in the bottom and it wasn't clean until the last day of our trip. The Wifi in our rooms was terrible. We asked several times to be moved or come up with a different solution. They moved the router a bit closer to our rooms and it worked for about a night. After that we all relied on slow data. The grounds around the perimeter of the hotel are dirty and have old broken parts strewn about. We had booked the deluxe pool side room and we are thankful we did. Their standard rooms are located in what would best be described as a basement. your only view is a cement and tile wall from the pool. The staff was very nice and Michael did his best to be accommodating. He even tried to arrange some rental scooters for us so we wouldn't have to walk the 1.5km to the nearest ones. The scooter rental didn't work out because they wanted to bring them late and older ones than we had agreed to for the same price. If you don't plan to hang around the resort and want an affordable motel than this is a good option.
Stayed 3 nights in Feb 2024

6/10 Okay

Sothearos

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The exterior and common areas outside of the pool are in need of a major facelift. But you also get what you pay for on $45/night. The wifi did not reach the room but this wasn't a big issue as we checked out the very next morning for a different hotel. The rooms are nice with some traditional Thai wood doors.

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Michael went above and beyond to help us get settled in and deal with some minor problems. The rooms were very clean, as was the pool. There are some areas of the resort that are being worked on but the hotel has a unique favor to it, as you will see in the room entry doors, the horse statue in the pool and room decor to name a few We (3 couples) all enjoyed are stay here and would definitely recommend it to travelers who don't need everything perfect but want clean rooms, a nice big pool and a great staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert Franklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful resort and we thoroughly enjoyed our stay here. The staff are excellent and always kind, polite, and courteous. Michael, especially, always asked us how we were doing greeted us when we were came to the front lobby. The hotel has a rustic, authentic, Lanna style charm and we were in a room with pool access. It was fantastic! The street had plenty of options to eat traditional Thai food and the walk to the main road, was only 5 minutes. It’s also walking distance to the trendy Nimman area and we thoroughly enjoyed our stay at The Chaya
Stayed 13 nights in Feb 2024

4/10 Poor

Darrel

Disliked: Property conditions & facilities
Not anywhere near nimman or university Next to airport and very loud all night
Stayed 1 night in Feb 2024