Waterfront hotel with free breakfast and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Serene at Chiang Rai offers 42 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.
This Chiang Saen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Serene at Chiang Rai, you're just a quick walk from House of Opium. Free breakfast, free WiFi in public areas and free self-parking are available.
Free breakfast offered
Free WiFi
Free self-parking
Enjoy a bite to eat at the restaurant
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and a porter
Within a 10-minute walk of House of Opium and Wat Prathat Pukhao
Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Serene at Chiang Rai. The hotel can provide concierge services and limo/town car service. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Chiang Saen hotel.
Guests are served a free breakfast. Additionally, a cooked-to-order breakfast is available daily for a fee.
Chill Out Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Limo/town car service
Free self parking on site
Food and drink
Free breakfast available
A restaurant
Restaurants on site
Chill Out Cafe
Things to do
Outdoor pool
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Outdoors
Garden
On the waterfront
Pool loungers
Pool umbrellas
Terrace
Spa
In-room massages
Accessibility
Lift
Room amenities
Bedroom
Blackout drapes
Free cot
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
21-inch TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Desk
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Serene at Chiang Rai
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.
We should mention
Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Property is also known as
Serene Chiang
Serene Chiang Rai
Serene Rai
Serene Rai Hotel
Serene Rai Hotel Chiang
Serene Chiang Rai Hotel
Serene at Chiang Rai Hotel
Serene at Chiang Rai Chiang Saen
Serene at Chiang Rai Hotel Chiang Saen
Serene at Chiang Rai Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
FOOD IS INSULTING = CHEAPEST GARBAGE INGREDIENTS THEN A POOR CHEF (sic) A 4-5 TIMES THE VALUE. AIR CON BLOWS IN YOUR FACE FOR A HUGE HEADACHE. CHEAP ROOM QUIETER THAN RIVERSIDE. 2 ENGLISH CHANNELS FOR RE-RUNS IS NOT WORTH $40 MORE. NO EATABLE FOOD IN TOWN. ENGLISH IS NEAR WORTHLESS - I SPEAK FLUENT THAI AND HAD PROBLEMS WITH THAI.
Hotel is in serious need of a coat of paint. Really drab exterior. We were also charged extra 100 baht per day for a kids breakfast and 400 baht per night for a mattress on the floor.The receptionist did discount 100 baht.
Breakfast was cold, even the eggs and a poor selection. This hotel at best should only be 2 stars
.At 1600 baht per night we were really disappointed.
The Serene is a very nice hotel in a beautiful place, the Golden Triangle, Thailand. The staff is extremely nice, and many of the staff speak excellent English (Pangie is awesome!). The rooms are very comfortable, and you can't beat the price. I would highly recommend staying here if you're passing through.
Joshua
6/10 Okay
USA backpackers
29 Jan 2016
Liked: Cleanliness, staff & service
Close to the river, Nice viow.
Bikes in the hotel to use are free.
The staff are young but really nice!
They speak more English than most hotels in the area.
USA backpackers
8/10 Good
Dennis, BSB
7 Sept 2015
Liked: Cleanliness, staff & service, room comfort
serenity on mekong
Centrally located with beaut river view - brekkie ok - bedside lamp bulbs need replacing - otherwise ok
Dennis
6/10 Okay
Sharon, Toronto Canada
14 Oct 2014
Liked: Cleanliness, staff & service, room comfort
Expensive for What You Get
My husband and I stayed at the Serene two years ago and wanted to return as it had been really nice. The room was wonderful with the river view and balcony. The air conditioning was not working properly but the technician came up right away. It did not work any better....could not turn down the fan speed so air blowing right onto person on far side. The internet was annoying as everytime you stopped using it the wifi would shut down and you had to put in the network and password again. The pool was out of order and the breakfast was not as it had been. It was basic....egg, toast, jam, fruit and instant coffee. I asked for iced coffee mid day and I asked for cappichino in the morning but this four star hotel had neither. Only saw one couple there for supper and breakfast.
Sharon
6/10 Okay
Mary M, San Francisco, USA
4 Sept 2014
Poor value & mediocre hotel, good wifi
It was the best wifi we've had in Thailand, but the hotel wasn't much outside of that. The room was large, but the bathroom is old & the shower is small. The check-in process was long (they didn't have our booking because their fax machine was broken & they didn't speak English). The hotel is conveniently located close to the Golden Triangle area.
We visited Sob Ruak where our daughter is working with Think Elephants International. It is a small town with the mixed appearance often seen in developing areas. The town is safe with friendly people, with storefront restaurants which offer delicious local cuisine and local street markets. The Serene Hotel was excellent, with all the amenities and a nice riverside location in walking distance to the "downtown." Breakfast buffet was comprehensive. We recommend the Serene; as the starting location for our 3-week trip to Thailand we could not have done better. The helpful staff and relaxing ambiance were terrific. Great value for the cost.
Emily
8/10 Good
David, UK
15 Jan 2014
Liked: Cleanliness, staff & service, room comfort
Amazing view in the morning
The hotel overlooks the river. Unless you have a room facing that way, you still experience the view from the restaurant. The view is impressive with boats going to China, Laos, Myanmar and Thailand; some tourist, some cargo and others just ferrying backwards and forwards.
The hotel is nice, it's modern and clean, and I can't really fault it.
My main issue with the stay was the area. This hotel is in the Golden Triangle, and there's not a lot there, it is totally dead at night. I'd recommend staying down the road in the town of Chiang Saen, which we did the following night, and that was great.
In the morning I asked about transport to the Opium Hall, expecting that they may have a free tut-tut or shuttle up there. They sent their hotel car around, but wanted 200 Baht for the short 3 minute ride up the street.
Great hotel with a green facade. It was perfect for what we needed a grat place to stay while in Golden Triangle region. It had an elevator to take things to our 5th floor room, it had a nice buffet dinner one night with a broad assortment of tasty food and a great breakfast buffet in the mornings. Hotel dinning room faced the Mekong River and across from Laos and its casino and bright lights. Bed and the linens were superior and the aircon worked well. Staff was attentive and friendly. The manager of restaurant maybe or hotel even a graduate of Johnson and Wales Univ in Rhode Island had terrific skills and was very pleasant. Kudos to her . We took a speed boat across to Laos Market. Went to see the Hill tribes from here and that also was enjoyable. They have a school in the tribal community so if you can leave some money or some supplies please do as the teacher gives money toward helping to feed the children. They sang a song in Englsih for us and showed us what they were learning in Thai. Great teacher. We also went to the fabulous Opium Hall Museum which has a very interactive self guided tour of the Opium trade and country devastation caused by Opium. Well worth visiting. We also went to have lunch at the Anantara Hotel which was quite lovely but with beyond ridicuous prices for lunch but we did have that same great Thai friendliness there as well and the view was delightful. Overall you will enjoy the Golden Triangle area
Facilities: Brand new; Value: Fantastic; Service: Professional, Friendly, Courteous; Cleanliness: Spotless, Pristine;
The small town is only worth an overnight stay not much else to see/do
We found this hotel to be the everything we had hoped.....the sheets were crisp, the riverview from our bed or terrace was so romantic.The welcome drinks were special and meals by the waterside were so relaxing.The hotel gave us a ride to and from the Hall Of Opium and offered lots of advise for our trip. I had 3 baths while there. we didn't want to leave the next day...a little bit of heaven.
we loved the Serene at Golden Triangle. The views over the Mekong to Burma,Laos and Thailand were perfect. The room was even better than we expected: very spacious, quality furnishings, a comfortable bed and a fantastic shower. We had a peaceful night and a delicious buffet breakfast. The staff were extremely friendly and helpful.
Have stayed in room with Mae Khong river view, bed was excellence, room had a LCD TV, Bath room with rain shower and a bathtub. Excellence! strongly recommended!