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Hotel Francs

3.5 star property

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Photo gallery for Hotel Francs

[Non-Smoking] Triple | Desk, free WiFi, bed sheets
Exterior
Daily buffet breakfast (JPY 2000 per person)
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Hibino 2-10-2, Chiba, Chiba, 261-0021
  • Mitsui Outlet Park Makuhari
    ‪3 min walk‬
  • Makuhari Messe
    ‪6 min walk‬
  • ZOZO Marine Stadium
    ‪11 min walk‬
  • Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for [Non Smoking] Standard Double

[Non Smoking] Standard Double | Desk, free WiFi, bed sheets

[Non Smoking] Standard Double

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Non-smoking] Corner Twin

[Non-smoking] Corner Twin | Desk, free WiFi, bed sheets

[Non-smoking] Corner Twin

  • 34 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Non Smoking] Junior Suite

[Non Smoking] Junior Suite | Desk, free WiFi, bed sheets

[Non Smoking] Junior Suite

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Suite

[Non Smoking] Suite | Desk, free WiFi, bed sheets

[Non Smoking] Suite

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Non Smoking] Twin (For 1 person)

Desk, free WiFi, bed sheets

[Non Smoking] Twin (For 1 person)

  • 26 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for [Non Smoking] Executive Double

[Non Smoking] Executive Double | Desk, free WiFi, bed sheets

[Non Smoking] Executive Double

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Executive Twin

[Non Smoking] Executive Twin | Desk, free WiFi, bed sheets

[Non Smoking] Executive Twin

  • 34 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Non Smoking] Twin (For 2 people)

Desk, free WiFi, bed sheets

[Non Smoking] Twin (For 2 people)

  • 26 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Non-Smoking] Triple

[Non-Smoking] Triple | Desk, free WiFi, bed sheets

[Non-Smoking] Triple

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non Smoking] Family Quadruple

[Non Smoking] Family Quadruple | Desk, free WiFi, bed sheets

[Non Smoking] Family Quadruple

  • 31 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for [Non Smoking] Comfort Semi double

Desk, free WiFi, bed sheets

[Non Smoking] Comfort Semi double

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Casual Twin

[Non Smoking] Casual Twin | Desk, free WiFi, bed sheets

[Non Smoking] Casual Twin

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non Smoking] Comfort Single

Desk, free WiFi, bed sheets

[Non Smoking] Comfort Single

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Francs

Hotel with a 24-hour front desk, near ZOZO Marine Stadium
Self parking, a microwave in a common area and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellboy and a front desk safe are on-site.
Hotel Francs offers 222 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

This Chiba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Francs. During your stay, you're just a quick walk from Mitsui Outlet Park Makuhari. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests speak favourably about the overall condition of the property and the proximity to public transport
  • Within a 15-minute walk of Makuhari Messe and ZOZO Marine Stadium
As a guest of Hotel Francs, you'll find a vending machine, dry cleaning/laundry services, and a front desk safe. WiFi is free in public spaces. Hotel Francs also features a porter and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chiba hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 2,000 per person

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Francs Chiba
Francs Chiba
Hotel Francs Hotel
Hotel Francs Chiba
Hotel Francs Hotel Chiba

Hotel Francs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 239 out of 558 reviews
Rating 8 - Good. 209 out of 558 reviews
Rating 6 - Okay. 80 out of 558 reviews
Rating 4 - Poor. 19 out of 558 reviews
Rating 2 - Terrible. 11 out of 558 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy Su Ping

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love your dog logo
Stayed 3 nights in Jan 2025

8/10 Good

Victor, Mililani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older but is in a very safe and quiet area. There is direct bus transport between it and Haneda Airport at specified times for a reasonable rate. Shopping at the outlets is a two-minute walk away. The staff is extremely helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

Audrey

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Pillows were too soft!
Pillows were too soft and room was just too hot with the heating! Had to switch off the AC altogether but room become stuffy and suffocating. Terribly uncomfortable and you will not have a good sleep. Overall hotel need a refresh and makeover as its getting old...including the bathroom towels!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is a little dated but overall the customer service was great! The facilites were clean and the room was spacious and comfortable. It’s in a very convenient location and the Limobus to the airport picks up right in front of the hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Carey

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Swee Ser

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Glenn, Peoria

Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay. Would definitely book again. Thank you to all the wonderful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ファミリーに最適
一時帰国の最終日に2段ベッド付きのファミリールームに泊まりました。大浴場がないので浴室はコンパクトでしたが、子供達は2段ベッドに大喜びで、アウトレットやレストランの入ったショッピングモールも近く快適でした。 翌日、カンドゥーでたっぷり遊んだ後、直行バスで成田空港に向かいました。とても快適でまたお世話になりたいと思います。
Stayed 1 night in Aug 2024

8/10 Good

Chiho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
An easy access from Kaihinmakuhari Station, about 5 minutes walking. Location is perfect. We got the breakfast package and we enjoyed it with a beautiful view of the bay. The room was decent with the necessary amenities. No coin laundry on site, so you would have to go somewhere if you are staying long. I’d come back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Keitaro

Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
While in Chiba, I will always return to Hotel Francs. My favorite is the Corner Twin room because it is spacious and comfortable. The service and staff are exceptional. The Airport Limo bus drops off and picks up in front of the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Richard Chul

Stayed 2 nights in Jun 2024

6/10 Okay

Ariane Joie

Disliked: Room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service
A great hotel with exceptional customer service
Stayed 4 nights in Apr 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Great location, train, shops, restaurants all near by. Staff very helpful & friendly
Stayed 3 nights in Apr 2024

6/10 Okay

Adrian

Business traveller
Liked: Amenities
Rooms are extremely dated, old. The hotel is however quiet and in a very good location for Makuhari Messe, a lot cheaper than other places around that area.
Stayed 5 nights in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our second time to booked in this hotel . Clean and quite room . Staffs are friendly . Great Customer service. Highly recommended. Will definitely comeback.
Stayed 4 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced terrible experience. Don’t book here
I first booked this place because it said it had parking on site. But when I arrived they said their parking only allowed small kei cars. So I had to find a public parking garage nearby. Then when I checked in they messed up my booking with someone else’s. They were all over the place, gave me the wrong cards and wrote the wrong check out date on the paper. The room they gave me was very old and dirty and the outlets weren’t even working properly. Everything was from the 90s, the room definitely needs to be remodeled for the price they’re charging people. The hotel had no amenities, not even a coin laundry. The lobby also has nothing but people standing there doing nothing but just staring at visitors. Also booked the hotel including the kids in the booking but when I asked for extra towels from the lobby the old man started complaining that kids don’t get towels even though we were reusing the towels for the other nights so we would have used the same number of towels if they gave us new towels every night anyways. But if I call the lobby and ask for two towels your response should just be “no problem we’ll get two more towels to you right away” but no I get complaining from an old man. What am I over paying a hotel for if I can’t even get two extra towels. And on top of all of this you could feel the hard metal springs on the mattresses. Got terrible sleep and unfortunately booked for a few nights. Feel disrespected with this place being called a “western” hotel.
Stayed 2 nights in Feb 2024

8/10 Good

TSUYOSHI, Yokohama

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For business, it’s not necessary to have outlets. Rather how fast you can reach to the messe is more important
Stayed 1 night in Nov 2023

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jong, Dublin

Business traveller
Liked: Cleanliness, staff & service
quiet and clean hotel. The staff was very polite and helpful with questions. The breakfast buffet food was somewhat limited. there wasn't much dining option at the hotel. the hotel is located pretty close to train station and shopping outlets where more dining options were available.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
It was great. I'd stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. The hotel staff was excellent and very helpful. They are efficient and very professional. We really appreciate their effort in making our stay confortable. Walking distance from a train station and with plenty of dinner options.
Stayed 6 nights in Jun 2023