Best Western Grant Park Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Grant Park Hotel

Exterior
Room, 1 Queen Bed | View from room
Lobby
Shower, eco-friendly toiletries, hair dryer, towels
Business centre

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
1100 S Michigan Ave, Chicago, IL, 60605
  • Columbia College Chicago
    7 min walk
  • Field Museum of Natural History
    11 min walk
  • Shedd Aquarium
    12 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    40 min drive

Room options

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Oversized Room;with Sofabed)

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

Room, 1 Queen Bed

  • 29 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Best Western Grant Park Hotel

Hotel with a 24-hour front desk, a quick walk to Columbia College Chicago
A restaurant, valet parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Grant Park Hotel. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the theme restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Within a 15-minute walk of Columbia College Chicago and Field Museum of Natural History
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at Best Western Grant Park Hotel. Parking is available for a fee.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Mei's – On-site theme restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 52 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 22 for children
  • A restaurant

Restaurants on site

  • Mei's

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 24 for adults and from USD 22 for children
  • Valet parking fee: USD 52.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grant
Best Western Grant Park
Best Western Grant Park Chicago
Best Western Grant Park Hotel
Best Western Grant Park Hotel Chicago
Grant Park Best Western
Best Western Chicago
Chicago Best Western
Chicago Best Western
Best Western Chicago
Best Western Grant Park Hotel Hotel
Best Western Grant Park Hotel Chicago
Best Western Grant Park Hotel Hotel Chicago

Best Western Grant Park Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1090 out of 2520 reviews" "
Rating 8 - Good. 719 out of 2520 reviews" "
Rating 6 - Okay. 411 out of 2520 reviews" "
Rating 4 - Poor. 170 out of 2520 reviews" "
Rating 2 - Terrible. 130 out of 2520 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very good. The room could use some updates. Also, it would be nice to have a safe in room. Staff were friendly and helpful. I would stay there again
Stayed 2 nights in Aug 2024

10/10 Excellent

sahira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service
Out dated
Stayed 1 night in Aug 2024

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water problems
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Joey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is convenient walking distance to museums. But hotel definitely could use an overhaul. Dry wall on ceiling was coming apart as if there was a water leak
Stayed 1 night in Aug 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Average at Best in Prime Location
Average at best. Stayed there before, about eight years ago. It was much cleaner and kept up. My room had a loose exposed outlet. Beds & sheets were old. Ok for the money, but if you want quality and exceptional customer service, this isn’t for you. If you want a reasonably priced place to sleep, in a prime location, this is it.
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel
Considering some of the negative reviews, this place was a very good choice! It's across from Grant Park and not far from the lake! The staff were very welcoming, polite and informative!..... tbh the only thing I didn't like was having to pay 54$ a night for parking and if you check-out before 6am, you have to walk to the hotel next door and they have to get your car for you because they don't offer 24 hour valet.... ooh and valet doesn't work after 11pm, I had family near midway I would have liked to stay out later with them, but didn't want to miss valet to park my car for the night.
Stayed 2 nights in Aug 2024

4/10 Poor

travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ashwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, great location.
Check in was a breeze, was allowed to check in few hours before the scheduled time which was great. Room was decent and was perfect as we were there to tour Chicago and just spend the night and refresh in the room. Amazing location, walked to Roosevelt station and took metro to most places.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Ok if you are a deep sleeper
The service was great and the location great. The hotel is a little old but ok, though the rooms are not sound proof at all. You can hear the people next door through the window, the people, cars, sirens, honking outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very m7ch. Staff was very good from the valet, front desk, and just everyone at the hotel. As with any big city, be prepared to pay a pretty penny for parking. This should not be a surprise. The valet parking was excellent and we could get our car any time we wanted it, though we did not and just walked wherever we needed to go.
Stayed 2 nights in Aug 2024

2/10 Terrible

socorro

Disliked: Cleanliness, staff & service, property conditions & facilities
No water mostly at night
Stayed 1 night in Aug 2024

10/10 Excellent

loris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so very accommodating and pleasant. I would definitely return
Stayed 4 nights in Aug 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet, friendly staff. NOthing to write home about, but completely fine for my business trip
Stayed 3 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Shamsul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely book this hotel on my next visit to Chicago
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Okay for Michigan Ave
Biggest issue was our room door did not shut on its own, you had to push forcefully for it to close. For being on Michigan, the size was okay, some may find it small. Elevator is very small & only accommodates 6 people with no luggage. Staff was friendly & lobby was nice.
Stayed 2 nights in Aug 2024

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0 Stars
No parking is A HUGE inconvenience!! Front desk acted like we were inconveniencing them… Then we had our room given away while we were still sleeping, 8 AM we had a family walk in our room. When we called the desk they said they had no record of us being there?!? No sorry no I apologize just well we’ll find them another room.?!?!
Stayed 1 night in Aug 2024

2/10 Terrible

Brandi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised 2 queen beds. Beds were full size. Not queen. There's no breakfast. Only $10 coupon per day to use at the CHINESE restaurant 2 doors down. 1 microwave for the entire hotel. Rooms smelled like sewer. Had to keep bathroom door closed and stopper in tub. There was no water on our last day. Rooms look remodeled and spacious online but are tiny and dingy. Definitely not as advertised
Stayed 3 nights in Aug 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness
Stayed 1 night in Aug 2024