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Best Western Grant Park Hotel

2.5 star property

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Photo gallery for Best Western Grant Park Hotel

Restaurant
In-room safe, blackout curtains, iron/ironing board
Café
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1100 S Michigan Ave, Chicago, IL, 60605
  • Columbia College Chicago
    ‪7 min walk‬
  • Field Museum of Natural History
    ‪11 min walk‬
  • Shedd Aquarium
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Park View

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Park View

  • 29 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior detail

Congress Plaza Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, (8530)
The price is €126
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Congress Plaza Hotel

About this property

Best Western Grant Park Hotel

Hotel with a 24-hour front desk, a quick walk to Columbia College Chicago
A restaurant, valet parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Grant Park Hotel. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the theme restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Columbia College Chicago and Field Museum of Natural History
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at Best Western Grant Park Hotel. Parking is available for a fee.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Mei's – On-site theme restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 52 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 22 for children
  • A restaurant

Restaurants on site

  • Mei's

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 24 for adults and from USD 22 for children
  • Valet parking fee: USD 52.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grant
Best Western Grant Park
Best Western Grant Park Chicago
Best Western Grant Park Hotel
Best Western Grant Park Hotel Chicago
Grant Park Best Western
Best Western Chicago
Chicago Best Western
Chicago Best Western
Best Western Chicago
Best Western Grant Park Hotel Hotel
Best Western Grant Park Hotel Chicago
Best Western Grant Park Hotel Hotel Chicago

Best Western Grant Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1113 out of 2499 reviews
Rating 8 - Good. 711 out of 2499 reviews
Rating 6 - Okay. 393 out of 2499 reviews
Rating 4 - Poor. 166 out of 2499 reviews
Rating 2 - Terrible. 116 out of 2499 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Okay hotel
A basic hotel room. The bed was a little too soft and the pillows could have been better. Conveniently located by Roosevelt CTA station and multiple bus stops. Museum Campus nearby. The area seemed sketchy after 9 pm. Location is the main positive of this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
We were given great service. They had said they could keep our bags at the desk until check in but instead had our room ready early. Kept our bags after checkout which nade life easier our last day in town. Great location - we walked almost everywhere.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Austin

Stayed 8 nights in Oct 2024

10/10 Excellent

Joy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I read several negative reviews on the property. We found it quite adequate and really good in a few areas. Yes, some of the floors are not level. Yes, some of the furniture is older and has character. Yes, the elevators, hallways, room, and especially the bathroom are small. In New York City all these things add up to 'Vintage Charm'. The place was clean, staff for the most part very helpful. Location was really good. Close to many nice eating places AND walking distance to Soldier Field. 2 blocks from the 'L'. BUT! They had 2 coffee urns in the lobby and for 4 days we were there, THERE WASN'T A DROP OF COFFEE IN THEM. C'mon management, that's an easy one.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Location Hotel Not So
The hotel is in a good location right across from Grant Park within walking distance to the museums there and Soldier Field. There are some excellent restaurants nearby and a Trader Joe's. But, the hotel allows panhandlers to hang right out front, near the front door. The Hilton Garden and Homewood Suites next door do not have this issue. The check-in experience was good, but that is where the service stopped. Our room had a broken bathroom door (the panel was coming off the door and would catch on the door jam if the door was fully closed.) I let the Front Desk know and they didn't even apologize. The bathroom vanity was dinged up. There are no amenities such as breakfast, small convenience store, etc or even water bottles in the room. They do have valet parking which is convenient, but the system is inefficient. The front desk personnel also staff valet. It took nearly 40 minutes to retrieve our car from the valet. The front desk person had to operate the front desk, retrieve luggage from the luggage storage area and get the valet cars. I was told valet was the last priority. For $52 a night, I would expect better service. If given a choice, I would stay next door at one of the Hilton properties. Sadly, those were booked so I decided to give this one a try.
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina Serrano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inigualable ubicación. El staff siempre fue muy amable con nosotros. Tienen el Yolk y el Paris Baguette ahí abajo y son super buenas opciones para desayunar. A 2 cuadras tienes la parada del bus y a 3 cuadras la estación del metro. Limpieza de la habitación excelente. Cuenta con mini refri, caja fuerte, secadora de cabello, y café gratis.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated
AC didn’t work very well, walls were paper thin so could hear our neighbors every move. Toilet leaking and room was outdated.
Stayed 1 night in Nov 2024

8/10 Good

Waseem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jen

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy w/ work being done all day. Uneven cleaning (my room was skipped 2/5 nights). The bed & pillows are comfortable though. I'd hesitate to stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Eddie, Brookline

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 1 night in Nov 2024

8/10 Good

Dantzel

Travelled with partner
Liked: Staff & service
-Convenient location -old building -good price
Stayed 3 nights in Nov 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place, unfortunately my stay was slightly ruined by my neighbors having crying children and yelling during the daytime as well as some banging most likely due to construction in the property. Other than those two things the plave was great and the view from my room was amazing
Stayed 3 nights in Nov 2024

4/10 Poor

Steve

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After airline issue of missing a flight I called hotel directly to inform them that we would be arriving the next day. Was informed that our room would be available when we arrived in the morning. Upon arrival I was told that they had no rooms available and that we would need to wait until check in time. Room that we were assigned to was in poor condition and even though I alerted the front desk nothing was corrected. The bathroom door panel was half falling off. I was very disappointed with the condition of the room and the room not being available upon arrival. This was not a positive experience with dealing with Best Western Brand.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexa

Stayed 1 night in Oct 2024

6/10 Okay

Sara

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds could be better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erica, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best and most centrally located and affordable place to stay in Chicago! Staff is very attentive! Shout out to my guy Brian!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice (as advertised in pictures). Parked easily in a garage less than a block away.
Stayed 1 night in Nov 2024

6/10 Okay

David

Business traveller
Room bathroom was not in a good condition (paint, tile)
Stayed 2 nights in Nov 2024

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect for a stay in Chicago. The staff is wonderful, but above all the price/quality ratio is hard to beat. Location is perfect, close to all Chicago’s main attractions. The only problem for us was the air conditioning that has an old system and shooshes hot air and then cold air all the time. The hotel indeed needs renovation, but at such a price in downtown Chicago this hotel is the best choice you can have if you are not with an atttitude.
Stayed 6 nights in Oct 2024