6/10 Okay
Monika
22 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was okay but i was disappointed with the following; bed mattress covers were not on properly - kept coming off (and with bed bugs being on so many peoples minds this didn’t sit well) pillows on the bed had dirt on them like as if someone out them in the floor, floors could have been vacuumed and mopped better (too many dust bunnies), a big carpet is needed to drown out some of the echo… large bath towels would have been nice as i could not even wrap it around my body to dry (i am not a large person). The drinks in the lobby were crazy expensive! The girl that checked us in was amazing! The overnight concierge could have looked more presentable… shirt was dirty. There was a sign for us to call as he was not at the desk, issue with that is why should i have to pay long distance to get ahold of your concierge when I’m trying to check out (I’m not from the US)
Monika
Stayed 1 night in Aug 2024