Comfort Inn Convention Center - Chicago O'hare Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Convention Center - Chicago O'hare Airport

Lobby
Exterior
Lobby sitting area
Exterior
Lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
2175 E Touhy Ave, Des Plaines, IL, 60018
  • Rivers Casino
    19 min walk
  • Lake Park
    2 min drive
  • Allstate Arena
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    7 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Near lobby)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Convention Center - Chicago O'hare Airport

Suburban hotel with free airport shuttle and fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Comfort Inn Convention Center - Chicago O'hare Airport offers 142 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Convention Center - Chicago O'hare Airport. During your stay, you'll be within walking distance of Allstate Arena. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Tiffanys Restaurant, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Just a 3-minute drive from Allstate Arena and a few minutes from Donald E. Stephens Convention Center
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. Event space at this hotel measures 2170 square feet (202 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Convention Center - Chicago O'hare Airport. A roundtrip airport shuttle is free (available 24 hours).

This Des Plaines hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Tiffanys Restaurant – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffanys Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,170 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (97 centimetre high)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must contact this hotel in advance to reserve weekly parking.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel O'Hare
Comfort Inn O'Hare
O'Hare Comfort Inn
Comfort Inn Des Plaines
Comfort Inn o`Hare Hotel Des Plaines
Des Plaines Comfort Inn
Comfort Inn O'Hare Convention Center Hotel Des Plaines
Comfort Inn O'Hare Convention Center Hotel
Comfort Inn O'Hare Convention Center Des Plaines
Comfort Inn O'Hare Convention Center
Comfort Inn O'Hare Convention Center
Comfort Inn Convention Center Chicago O'hare Airport
Comfort Inn Convention Center - Chicago O'hare Airport Hotel

Comfort Inn Convention Center - Chicago O'hare Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 364 out of 1009 reviews" "
Rating 8 - Good. 380 out of 1009 reviews" "
Rating 6 - Okay. 140 out of 1009 reviews" "
Rating 4 - Poor. 61 out of 1009 reviews" "
Rating 2 - Terrible. 64 out of 1009 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lester, Nederland

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Convention center. Shuttle bus was a great convenience! Restaurant (Tiffany's) within walking distance
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities. Safe.
Stayed 3 nights in Aug 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service, amenities
Shuttle bus to convention center was not reliable. Hotel rates werent even close to expidia quoted rates.
Stayed 2 nights in Aug 2024

4/10 Poor

Rachel, Saint Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Check in was ok, girl a little snotty, lobby gorgeous. Until we get to our room. I literally felt like I was in the movie vacancy all weekend. There were stains on our comforter and tears in it. House keeping never came. The soap the give you for your hands is a joke it is a little bigger than a quarter, which im not asking for much but i need to was my hands... everytime the air conditioner turned on the room smelt like dog poop. It was a terrible experiend and I will never go back
Stayed 2 nights in Aug 2024

8/10 Good

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, short stay.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Pungent smell
The hotel staff was friendly and helpful. upon walking into the hotel the smell was quite strong. ( cleaning solutions) Before opening my hotel room the cleaning solution odor was stronger and somewhat overpowering. It was not a pleasing smell. Bleach would have smelled better. There was no way to get the odor out of the room because the windows didn’t open. The old heating/air conditioning register is loud. I needed the room temperature to be comfortable so I had to listen to a constant hum which made it hard to relax.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each stay has been so helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and comfortable.
This is a basic but clean and comfortable hotel. The shuttle service to ORD is efficient and runs 24/7. Not much in walking distance of hotel but it feels safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Lynn

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Gino L.

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Hariom

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for 1 night during business trip.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Horrible shuttle service
I really don't like leaving bad reviews, but when something like this happens, you have to let others know. My only complaint was their shuttle service to/from the airport. They said to give them a half hour notice, which we did. Then we waited --for an hour and 50 min for them to finally come pick us up from the airport. I called several times to confirm, etc during this time, and each time they assured me it would be "just 10-15 minutes". We were not the only ones standing there waiting either. There were other guests from the same hotel waiting on the same shuttle service. I would not book here again for this reason.
Stayed 1 night in Jul 2024

2/10 Terrible

Tameika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Paola, Grimsby

Our stay was decent and we were pleasantly surprised that breakfast was included in our stay despite this not being indicated in the booking. Staff who we encountered were friendly. We barely stayed at the hotel but the times we were there, we didn’t have any concerns. The building though is dated and could use a makeover, but for the price it was worth it. Not necessarily the closest to the city centre if you’re going to take into account the traffic. There are beautiful parks and small towns nearby to check out too!
Stayed 3 nights in Jun 2024

6/10 Okay

Marc

Stayed 1 night in Jul 2024

2/10 Terrible

Stephannie

Disliked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kishore Vikram, Catonsvile

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean and everyone was friendly and professional at check-in. Only complaint were some noisy late check-ins around 2:00 a.m. and that can happen anywhere.
Stayed 1 night in Jul 2024

6/10 Okay

John

Stayed 1 night in Jul 2024

4/10 Poor

Laura, Woodstock

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dated. Musty smelling. Needs updating. Shuttle driver was very unsafe and drove 63 in a 35 for most of the trip! Tossed us around. Had I had small children I would have called the police
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and the staff were friendly
Stayed 1 night in Jul 2024