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Best Western Chicago - Downers Grove

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Exterior
Outdoor pool, pool loungers
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    ‪3 min drive‬
  • Advocate Good Samaritan Hospital
    ‪4 min drive‬
  • Morton Arboretum
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western Chicago Lombard

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1936)
The price is €85
for 1 room
includes taxes & fees
10 Feb - 11 Feb
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Suburban hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Chicago - Downers Grove. During your stay, you'll be within walking distance of Yorktown Shopping Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from Yorktown Shopping Center and a few minutes from Advocate Good Samaritan Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Chicago - Downers Grove offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Chicago - Downers Grove. Free self parking is available.

Smoking is allowed in designated areas at this Downers Grove hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 838 out of 1485 reviews" "
Rating 8 - Good. 384 out of 1485 reviews" "
Rating 6 - Okay. 131 out of 1485 reviews" "
Rating 4 - Poor. 63 out of 1485 reviews" "
Rating 2 - Terrible. 69 out of 1485 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline, el campo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property nice beds
Stayed 1 night in Sep 2024

10/10 Excellent

Ding-Fa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Maribel

Average stay but safe area and fairly clean.
Stayed 2 nights in Oct 2024

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Overnight
When we checked in, the front desk staff was great and very helpful. She was very upfront and apologetic that we were on the same floor as a group in town for a flag football event. Originally, our fan wasn’t working and we called to see if someone could come look at it, we were offered a different room. Ironically, while we were calling it randomly started working. The willingness to help was greatly appreciated. Our only really complaint was the bed was uncomfortable, a little firmer than we like, but that is a personal preference issue. Overall, we enjoyed our stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

8/10 Good

Barbara

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I totally enjoy the room it was clean quite
Stayed 1 night in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Venkata sai Hemanth kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms not to be cleaned If someone stay more than one day….rest everything is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Organized, clean with an excellent staff
Absolutely satisfied with my stay, room was clean, breakfast was better than expected, free parking, and a wonderful staff at the ready to assist. I felt comfortable the entire time and would recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good
Stayed 2 nights in Oct 2024

8/10 Good

Sean

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

6/10 Okay

Nichelle

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Daniela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a good experience considering the price per night; perhaps the cleaning of the bathrooms needs more detail, but overall it is excellent for the price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steve

Travelled with family
Good value
Good room for value. Not new or luxurious. But clean, comfortable bed and good water pressure for shower. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for the price. Would recommend.
Stayed 5 nights in Oct 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024

6/10 Okay

MONA

Travelled with family
I booked a double bed room, upon arrival the girl put me in room 110. She looked high or intellectually challenged. She said no more room available, even when I booked the Double room couple days ahead of time. Room 110 is the worst room ever. It smelled like someone smoked in it, it only had one King bed, it's located next to breakfast area and lobby, it was very loud and the bathroom was yucky, dirt in the shower. the next morning at 8AM I talked to a different lady who then gave me Room 211. That room 211 must have been available the night before. But the young lady didn't give it to me. Because , which guests would check out at 5am and the housekeeping immediately cleaned it so it's available to me at 8AM? I am at a loss, either management has to train the young lady who kept saying, "I apologized for the inconvenience" but wouldn't do good things for customers, or get her off drugs.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dawn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Hotel is rife with hidden fees. Staff was rude.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sharon

Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is pretty good, spacious, and clean. It’s as good as a motel room can get. The heater worked fine but had a weird smell coming out. I appreciate that the front desk had a free work computer & printer for guests. They also had water, coffee and decaf coffee that you can use anytime (but they don’t refill it so by the end of the day it’s all empty). Breakfast was ok, I appreciated that they served breakfast in the first place because most places don’t even offer that. Overall I liked the place and would stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024