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Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Aerial view
Junior Suite, City View | City view
Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Junior Suite, City View | Living area | TV
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Grant Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Art Institute of Chicago. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3577 out of 8600 reviews
Rating 8 - Good. 2400 out of 8600 reviews
Rating 6 - Okay. 1336 out of 8600 reviews
Rating 4 - Poor. 728 out of 8600 reviews
Rating 2 - Terrible. 559 out of 8600 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Milla

Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We li k ed everything about this property
Stayed 1 night in Dec 2024

10/10 Excellent

Eleazar

Stayed 1 night in Nov 2024

8/10 Good

Dianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the property was great! The room we stayed in looked like it was recently done and was huge with nice beds and redone bathroom. You could tell the age of the building though. Many rooms on our floor were padlocked - perhaps just hadn't been refinished (hotel is huge so perhaps not all the rooms are needed). Ice machines on the floors didn't seem to be working but they provided ice at the bar on the main level. Great location and walking distance to everything you would want to see. Also very close to the metro.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff was nowhere to be found
Stayed at the Congress plaza hotel a for 3 nights and the service was pretty terrible. It took us 30 minutes to get checked in because there wasn’t anyone at the front desk. House keeping came day 3 of our 3 night stay, took all the washcloths and didn’t leave any clean ones. I went to get a drink from the bar to take up to my room and there wasn’t anyone to be found for a good 10 minutes. While the hotel itself is historic, it felt like I was staying at the overlook hotel from “The Shining” as there wasn’t any staff to be found.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was beautiful and clean. We ordered room service for dinner. The lamb chops were absolutely perfect and probably the best I've ever had; my partner had never had potatoes au gratin and loved them. We had a lovely view of the park & Lake Michigan; sadly the fog that morning made it hard for pictures - the hotel can't control the weather :) They were quick and polite with all service, check out was easy.
Stayed 1 night in Dec 2024

8/10 Good

Jennifer, Kankakee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Xmas trip 2024=
a very economical The Congress is an old hotel. The mgmt appear to be doing their best to maintain what was once a queen of Chicago hotels. My room was small by current standards but very comfortable. At –5below wind chill outdoors my room was warm. The shower/toilet small but adequate. The complimentary breakfast was nothing exceptional but I was impress by the attendant. She appeared to care for what the customer was wanting/needing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Roberta Delane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay but was concerned about security this time.
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

xavier

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nasty I only stayed 5mins in the room. It was old unsanitized with stains on the sheets and pillows. This was a plan vacation for my wife and I was highly disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

James, Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice room. Very walkable and plenty of transportation options.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

PATRICIA

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Meh
It's an old hotel, lots of character, but you can hear your neighbors. The room was hot, but you could open the windows And the bar was not well stocked. But comfortable beds and reasonable price.
Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was fine except for the fact that they served expired milk and food at breakfast
Stayed 3 nights in Dec 2024

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities
The grossest hotel I’ve ever stayed in. There’s better motels. It’s creepy af too like a haunted house.
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful
Stayed 2 nights in Dec 2024

10/10 Excellent

Mathew

Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Seyed Arash

Liked: Cleanliness
Good
Stayed 1 night in Dec 2024