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Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Aerial view
Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Junior Suite, City View | Living area | TV
Exterior
Junior Suite, City View | City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Grant Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Art Institute of Chicago. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3869 out of 9373 reviews
Rating 8 - Good. 2626 out of 9373 reviews
Rating 6 - Okay. 1462 out of 9373 reviews
Rating 4 - Poor. 788 out of 9373 reviews
Rating 2 - Terrible. 628 out of 9373 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Nicholas

Stayed 3 nights in Aug 2024

8/10 Good

Barry

Stayed 1 night in Dec 2024

10/10 Excellent

Felicia

Stayed 1 night in Dec 2024

10/10 Excellent

LaTanya

Stayed 3 nights in Nov 2024

6/10 Okay

Joi

Travelled with group
Disliked: Staff & service, property conditions & facilities
It was okay, I don’t think I’ll stay here again though
Stayed 1 night in Dec 2024

8/10 Good

Fatima Zohra Rachida

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and deal, but the room was freezing and the heater wasnt working.
Stayed 1 night in Dec 2024

8/10 Good

Waleed

Liked: Property conditions & facilities
Overall is good
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Stayed 3 nights in Dec 2024

10/10 Excellent

Latoyria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was magnificent. I just wish the hotel would buy out the parking lot to better accommodate the guest.
Stayed 1 night in Dec 2024

4/10 Poor

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
waited for a drain stopper that never came despite two calls down stairs
Stayed 1 night in Dec 2024

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No a/c. Wi-Fi didn’t work. Parking with the hotel is more expensive than parking within walking distance down the road.
Stayed 2 nights in Dec 2024

10/10 Excellent

jenna

Stayed 1 night in Dec 2024

2/10 Terrible

Beksultan

Travelled with family
Liked: Cleanliness, staff & service
We checked in at 2 am, in the morning there was a strong noise from which my wife and I woke up, this noise lasted a long time, I had to go down to the front desk and tell about it in no way they did not solve it, further this noise lasted an hour we wanted to sleep but alas did not sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Abdelrahim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The staff are very professional. Very nice hotel.
Stayed 5 nights in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities
Unique is the fact that the ceiling is super high. Not used to that. And the architecture in the room was very antique. Not bad for those who like vintage
Stayed 3 nights in Dec 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
View of lake and fountain is wonderful. Art Institute, Field Museum, and great restaurants nearby.
Stayed 2 nights in Dec 2024

10/10 Excellent

Taneha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Definitely a historic hotel, not in pristine condition but that’s to be expected. Hallway had a small (1-2”) chunk of decorative wall molding that had broken off, small area of wallpaper by the elevator lifting from the wall, etc. Remodeled to be modern style, room was very nice but in an instagram way—(looks great in pics but closer look in real life makes it feel less magazine worthy and more ‘normal’)—flooring slightly bowed in one area, chain lock missing a screw, light above one of the beds didn’t work for some reason, tub fixtures obviously well worn over time. Being in a big city, noise cannot be helped. Room was facing the train tracks so decent amount of rumble from that but ended up almost being white noise it was so frequent. Overall, fun being in a historic hotel in an awesome location and reasonable price. Worth it for 1 night getaway but not sure if I’d do more or not
Stayed 1 night in Dec 2024

10/10 Excellent

Tabatha

Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Convenient location for our needs. Room was very nice. Breakfast was not great.
Stayed 2 nights in Dec 2024

6/10 Okay

Gregory

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
So so so dated! Can't control the temperature. Property sets it on hot and the only way to lower the temp is to open windows (on a cold Chicago winter) and open windows have no safety guards. Breakfast is horrible. Unless you're starving, just go get breakfast at one of the diners down the street. Yolk South Loop is amazing and only 10 minutes away. Door in the bathroom had the same lock on it like the WWII-era outhouse in a rural village. The units had very little soundproofing and we heard the elevator, the hallway, and the street. Location redeems everything, but if you can afford a better hotel, get a better one. We'll definitely be staying in a different place next time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan Camilo Diaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024