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Congress Plaza Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Congress Plaza Hotel

Exterior detail
2 restaurants, breakfast served
Exterior
Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily full breakfast for a fee

Reviews

7.8 out of 10

Good

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Columbia College Chicago
    1 min walk
  • Auditorium Building and Theatre
    2 min walk
  • State Street
    4 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Standard Room, 1 King Bed, Lake View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3293 out of 8135 reviews" "
Rating 8 - Good. 2295 out of 8135 reviews" "
Rating 6 - Okay. 1281 out of 8135 reviews" "
Rating 4 - Poor. 719 out of 8135 reviews" "
Rating 2 - Terrible. 547 out of 8135 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seyed Soheil, Lexington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was renovated and very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was still very helpful when you come from a small.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Prime location, only stayed one night can't say much about other amenities.
Stayed 1 night in Aug 2024

4/10 Poor

Don

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Yara Alves de Araujo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

John

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Two nights stay
Much lower than my expectation in view of the price. The hotel has passed its old glory. When I arrived, the toilet did not flush, the door could not lock and the safe did not work. Rusty bathroom. It is not ideal for business traveller.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phil, Noblesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Morristown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Izabella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 4 times now and each time is better than the last it's my favorite place to stay when I visit Chicago!
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous old hotel, updated rooms
Stayed 1 night in Aug 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great large rooms, comfortable beds, the view from the room ( lake facing) was amazing! Great location. Would stay here again!
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No bueno
Pretty poor experience. The AC didn't work well and the room had a moldy chemical smell. Bathroom amenities were cheap. This place gets by on location alone as the actual facilities are definitely lacking.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The inside of the hotel is very nice. The staff was super friendly. My room did not look like a regular hotel room. It felt like I was at home at a regular room at my house. It had cute bedding, a cute vanity/furniture, a nice chair, big closet, wall decor, and nice flooring. The restroom was clean. Everything was perfect, but I did not like that it took about 15 minutes for the hot water to arrive in my shower.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A view indeed
Me and a friend stayed there for a concert at the Chicago Symphony Orchestra. Overall? Very happy with it. The architecture was interesting on the inside, beds were fairly comfortable, and..the view~ Spent the first few minutes just enjoying that. Staff was also friendly and helpfull The only issue, is that our room was on the 14th floor, so the water had to run for 6-8m before a hot shower could be enjoyed. A minor issue at most though
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not like the pictures
The hotel may have been beautiful and look like the pictures at one point but that is no longer the case. The room light in the hallway malfunction during our stay. The carpet had stains and there was only one outlet besides de one in the bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Business traveller
Stayed 3 nights in Aug 2024

10/10 Excellent

Cam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and well kept
Stayed 1 night in Aug 2024

6/10 Okay

RICHARD, TEMPE

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice architecture (from the outside). The Congress bar was lovely. And the food (from the hotel's restaurant) was better than just edible and reasonably-priced (for Chicago). There was a shortage of draft beer, however. Worse negatives: it took a long time to get hot water, and water T was hard to control (at the sink or the tub), tub did not drain, and the deep glass shelf just above the sink was a head-banging hazard. No control over room temperature, so I was quite cold at night (in the summer).
Stayed 2 nights in Aug 2024

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
One night stay
Only there for one night. Great location downtown. The staff were very helpful and friendly. The room had been updated but it was in whites, purple and turquoise which didn't fit with the feel of the actual hotel. Tried to look modern but felt a little cheap. The hallways were very dingy leading to the rooms. Old wallpaper and carpeting. The hotel downstairs had a beautiful old world feel and clean and neat. Once out of the main hotel it felt much tattier. We were on the 6th floor and I took a cold shower. Just as I was finishing, about 10 minutes in, the water started to warm up. Talk about a waste of water and not eco-friendly! Good job it was summer or I would have frozen! Otherwise, all was good. Comfy bed with firm mattress.
Stayed 1 night in Aug 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room with a view of the Lake was spectacular! Staff was very friendly to my granddaughters and I. We were kindly given a tour of the Gold Room at request. The breakfast we ate at the brunch spot was delicious with generous portions. We look forward to staying at the Congress again. A beautiful historic hotel conveniently located.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay as always. Staff is friendly and rooms are always clean.
Stayed 1 night in Aug 2024

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
I like this hotel for the convenience (close to work & the Park) & its the only hotel i know that still has smoking rooms. It is NOT a luxury hotel & i know what im paying for.
Stayed 2 nights in Aug 2024