Crowne Plaza Chicago-Northbrook, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Chicago-Northbrook, an IHG Hotel

Exterior
Property amenity
Property amenity
1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
2875 North Milwaukee Ave, Northbrook, IL, 60062
  • NorthShore Glenbrook Hospital
    4 min drive
  • Hot Breakfast Lounge
    3 min walk
  • Prospect Heights Station
    4 min drive
  • Chicago, IL (PWK-Chicago Executive)
    3 min drive

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Jetted Tub

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool Access

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Chicago-Northbrook, an IHG Hotel

Suburban hotel with free local area shuttle and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Crowne Plaza Chicago-Northbrook, an IHG Hotel offers 318 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Chicago-Northbrook, an IHG Hotel. During your stay, you'll be within walking distance of River Trail Nature Center. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Allstate Arena and 15 minutes from Donald E. Stephens Convention Center
  • Free local-area shuttle service
Crowne Plaza Chicago-Northbrook, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 19 meeting rooms. Event space at this hotel measures 15984 square feet (1485 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago-Northbrook, an IHG Hotel. A free area shuttle within 5 miles is available. Free self parking is available.

This 4-star Northbrook hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Chicago 2875 Restaurant a – On-site restaurant. Guests can enjoy drinks at the bar.
Bar 2875 – On-site bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 to 12.95 for adults and USD 10.95 to 12.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar 2875
  • Chicago 2875 Restaurant a

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,984 square foot of space)

Outdoors

  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.95 to 12.95 for adults and USD 10.95 to 12.95 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 25 May and close on 13 September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago-Northbrook
Crowne Plaza Hotel Chicago-Northbrook
Crowne Plaza Northbrook
Crowne Plaza Chicago-Northbrook Hotel

Crowne Plaza Chicago-Northbrook, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1000 reviews" "
Rating 8 - Good. 319 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olha

Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mohamed

Liked: Staff & service
Hotel was nice but could use some renovations. Overall good stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

emily

Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

10/10 Excellent

Omer

Stayed 1 night in Aug 2024

6/10 Okay

Dale

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Nice hotel, it was clean and updated. Only complaints I have was elevator was down for my 4 night stay and I had to walk to the other side of a large hotel to use the elevator to then walk all the way back to the other side once I got to my floor or use the stairs every time for four flights. It was only a pain since I have a knee that needs surgery so the stairs were hard for me. The food was not bad but the wait was long for being the only ones in there each night but it was not the kitchens fault. Every time the bartender/ waiter stopped to do anything at the table he then left to go somewhere outback and it made dining take so long. Over all worth the stay but just minor inconveniences.
Stayed 4 nights in Aug 2024

6/10 Okay

Diya

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were amazing and so helpful, and the area was great! The issue I had was the cleanliness. I found a centipede in my bathroom one day and in general the overall cleanliness of the hotel wasn't the best.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon check-in, the lady working the front desk was AWESOME. Cheerful, kind, well spoken and efficient. Impressed with her caring and professionalism.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann-Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, clean and comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Raven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, lots of food options nearby, and quiet and secluded area.
Stayed 1 night in Aug 2024

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Liked: Property conditions & facilities
I traveled here with my 12 year old son and we felt safe. The hotel and room were very clean and the staff were friendly. The breakfast buffet is $18 per adult and $9 per child 11 and under. Northbrook Court is a short drive. It’s a pretty shopping center including a Ben and Jerry’s and other stores and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco

Liked: Amenities
Clean rooms
Stayed 1 night in Aug 2024

10/10 Excellent

michelet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 4 nights in Aug 2024

10/10 Excellent

Taheerah, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very caring and kept findings ways to impress the guest. I would rate higher if possible.
Stayed 3 nights in Aug 2024

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Itchy sheets
Stayed 3 nights in Aug 2024

8/10 Good

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general , satisfied, would stay again if needed . But would like bathroom (sink etc) to be cleaner 😊
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nooooo
The staff was great but the carpet was covered in animal fur. The tub was FILTHY and the water backed up. Imagine trying to shower while standing in a pool of someone else's grime. DISGUSTING. The sheets had a stain and the elevator was broken. Pretty much a dump.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Stayed 6 nights in Aug 2024

10/10 Excellent

TAESUN

Liked: Cleanliness, staff & service, property conditions & facilities
all goof
Stayed 3 nights in Aug 2024

10/10 Excellent

May

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The staff was super nice and the hotel overall is just really nice and comfy
Stayed 1 night in Aug 2024