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Crowne Plaza Chicago West Loop, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Chicago West Loop, an IHG Hotel

American cuisine
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

Map
25 South Halsted Street, Chicago, IL, 60661
  • University of Illinois Chicago
    8 min walk
  • Greek Islands
    3 min walk
  • Ogilvie Transportation Center
    8 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    31 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Crowne Plaza Chicago West Loop, an IHG Hotel

Hotel with a fitness centre, near Millennium Park
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Crowne Plaza Chicago West Loop, an IHG Hotel offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Chicago West Loop, an IHG Hotel. During your stay, you're just a quick walk from University of Illinois Chicago. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Rye Deli & Drink
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • 14 minutes by foot from Willis Tower and a 2-minute drive from Millennium Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Rye Deli & Drink – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR – This bar only serves dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago

Crowne Plaza Chicago West Loop, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1008 reviews" "
Rating 8 - Good. 243 out of 1008 reviews" "
Rating 6 - Okay. 96 out of 1008 reviews" "
Rating 4 - Poor. 57 out of 1008 reviews" "
Rating 2 - Terrible. 48 out of 1008 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

liz, Sioux Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Terrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints what so ever.
Stayed 1 night in Sep 2024

6/10 Okay

Casandra

The hallways smelled horrible especially the end rooms (where we were). It smelled like sewage and like a factory. The rooms are very small but the could be only end rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moving our son to his new condominium. Loved the neighborhood and walking distance to everything!!!
Stayed 1 night in Sep 2024

10/10 Excellent

NyJewel

Liked: Cleanliness, staff & service, property conditions & facilities
It was near all of the local attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS PLACE!
This hotel was amazing and the location was incredible. Still in the middle of everything and in walking distance to shops and food. The service was awesome, shoutout to JC and other desk staff that were awesome and helpful. Food in the hotel was good but I am picky about certain food so I think hearing, "food could have been a bit better" from a mildly picky person isn't as beneficial. However, I will say that it was still good and the wait staff were incredible at the bar. My room was incredible with a balcony and had good views. I would suggest darker towels for makeup removal but that is a suggestion. Don't want to keep wrecking towels! All in all, this was a great place to stay and would stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

kindra

Stayed 1 night in Sep 2024

10/10 Excellent

anallely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the balcony
Stayed 1 night in Sep 2024

10/10 Excellent

Torri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brayden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in/out was easy and we were able to get an early check in. Staff was super friendly and we were able to walk back from the festival we attended at Union Park. A great stay overall!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was so friendly and accommodating. The room was clean and comfortable. I will return on my next visit to Chicago. Highly recommend.
Stayed 3 nights in Aug 2024

4/10 Poor

Ernesto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The sink and the tub kept backing up from the time we walked in until the time we checked out.
Stayed 4 nights in Aug 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Aug 2024

4/10 Poor

April Rae

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Did not get the room I paid for with no solution.
Stayed 1 night in Aug 2024

10/10 Excellent

Rashmi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Great location with a supermarket right across the street and lots of dining options.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Subodh

Good overall. Noisy because of the highway but clean
Stayed 1 night in Aug 2024

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Hardeep singh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude receptionist. Noisy rooms. Uncomfortable bed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia C

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic employees. Very kind.
Stayed 1 night in Aug 2024

10/10 Excellent

Nichole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable stay
Great location in Greektown steps from the parking garage. Service was friendly and chick in was a breeze.
Stayed 3 nights in Aug 2024