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DoubleTree by Hilton Chicago - Oak Brook

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Chicago - Oak Brook

Reception
Premium bedding, in-room safe, desk, laptop workspace
Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1909 Spring Rd, Oak Brook, IL, 60523
  • Oakbrook Center Mall
    2 min walk
  • Shake Shack
    3 min walk
  • Elmhurst Station
    8 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    22 min drive

Room options

View all photos for Two Double Beds

Two Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Two Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Directors Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Directors Suite)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for King Accessible With Bathtub

Premium bedding, in-room safe, desk, laptop workspace

King Accessible With Bathtub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Hilton Chicago/Oak Brook Suites

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1005)
The price is €167
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hilton Chicago/Oak Brook Suites

About this property

DoubleTree by Hilton Chicago - Oak Brook

Suburban hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. Housekeeping is available on request.
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Chicago - Oak Brook. During your stay, you're just a quick walk from Oakbrook Center Mall. Features include free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at The Atrium Cafe
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage and limo or town car service
  • On-site recreation includes a gym
  • Steps from Oakbrook Center Mall and 12 minutes on foot from Drury Lane Theater
  • Free shopping centre shuttle service
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Chicago - Oak Brook. Free self parking is available.

This 4-star Oak Brook hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Atrium Cafe – This restaurant specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
1909 Lounge – This bar specialises in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 5 mi
  • Free shopping centre shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 16.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 1909 Lounge
  • The Atrium Cafe

Things to do

  • Gym

Family friendly

  • Free cot
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference centre (30,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.95 for adults and from USD 8.95 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Chicago Oak Brook
DoubleTree Hilton Hotel Oak Brook Chicago
DoubleTree Oak Brook Chicago
DoubleTree Hilton Chicago Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Hotel
DoubleTree by Hilton Chicago - Oak Brook Oak Brook
DoubleTree by Hilton Chicago - Oak Brook Hotel Oak Brook

DoubleTree by Hilton Chicago - Oak Brook Reviews

Reviews

6.8
Rating 10 - Excellent. 324 out of 1015 reviews" "
Rating 8 - Good. 183 out of 1015 reviews" "
Rating 6 - Okay. 180 out of 1015 reviews" "
Rating 4 - Poor. 158 out of 1015 reviews" "
Rating 2 - Terrible. 170 out of 1015 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Isabel

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business stay.
Stayed overnight for a business trip. Good food at the bar and friendly staff. No complaints.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Stayed 3 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pour House and the Bar in Lobby were great. Room was clean and comfortable.
Stayed 4 nights in Sep 2024

6/10 Okay

Todd

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were very comfy But the room totally outdated The paint was all peeling above the shower The vanity cabinet was all chipped up Above the window it was all peeling as well There was never any complimentary free coffee available in Lobby - was always and no water either the carafe always empty Prob will never stay at this Hilton again We come in monthly and decided to try And the room given to us was looking over the roof of all the maintenance….
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Shayyiq

Liked: Cleanliness
N/a
Stayed 2 nights in Sep 2024

4/10 Poor

Kenna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first impression was not great. The employee checking us in was very rude and yelling at the customer infront of us saying he can’t help him and to leave! He proceeded to then call the customer stupid as we walked up to the front desk. I was then confused our reservation was switched to a king bed and he didn’t mention that either just to pay. He didn’t tell us about the $60 deposit either. I was to scared to ask since he was already in a bad mood. Lastly he didn’t give us any cookies which they’re known for. We came down later asked about the deposit and cookies which another employee was really sweet about. All of the elevators are so small, slow, and jerky. Our room key we had to tap a few times to work, the rooms were okay. The sink made a loud whistle noise. We wanted to get breakfast but it was blocked off on all ends with no signs so having one up could help the confusion. Also got a midnight craving for a sprite and was surprised there was no prices on anything so it was 8.50 for to 20oz bottled sodas. Pool was under maintenance which was a bummer. It was okay but not worth the price I’d stay somewhere else next time in Chicago.
Stayed 2 nights in Sep 2024

8/10 Good

Tara D

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean/Needs Maintenance
Doubletree did a fantastic job renovating and making the Lobby area pristine! However, when the elevators open on the upper levels, the smell of mold hits you in the face. The first room we were booked in looked as though someone had already slept n the bed. It was made but it was very sloppy. The shower head didn't work at all, and it wasn't until we were unpacked that we realized this. I tried to call the front desk and realized the phone didn't work either. The second room looked the same, so maybe they allow sloppy room service...not sure. All in all, I will never stay here again for $170/night.
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room furniture is a bit outdated. Clothes drawer were out of aligned. Bathroom wallpaper in peeling off. 1/2 Tub caulking was missing (wear and tear)? Missing tv remote was noticed upon entering the room. Location, lobby, breakfast area, front desk gets a solid 4. Staff are friendly and assisted well.
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie, GRAYSLAKE

Stayed 1 night in Aug 2024

8/10 Good

Pamela, Merrillville

Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with family
Happy with stay
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property super clean and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Teri

Travelled with partner
Liked: Property conditions & facilities
It was the staff who made the experience exceptional! The bar tender (Ana) was the first person we talked to, and she was enthusiastic in all the right ways. Frederick checked us in and was helpful, friendly, and professional. Cheryl the manager (?) went above and beyond to make us feel welcome, too! If not for these people, our experience would have been fair. Although the hotel was very clean, it could use some updating in the rooms. There was a crack in the sink, and wallpaper was peeling in various places in the hallway and room, for example. It’s due for a refresh. The staff, though, made me glad I picked this hotel in particular!
Stayed 1 night in Sep 2024

4/10 Poor

Barakat

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a wedding on the ground floor with the bass going through the whole hotel until late at night. No fridge in the room as well as no conditioner. Takes a while for anybody at front desk to answer calls and eventually they say theyll look into it but nothing happens
Stayed 1 night in Sep 2024

2/10 Terrible

Clarence Nevins

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a suite. No suite. Didn’t get a refund. . Had to pay for another booking which was supposed to be at a discounted rate , yet it didn’t reflect. Still charged the full amount. As well as the room being relatively lack luster for a king. Not to mention the top floor was saturated with mildew and mold all over the carpet. Staff tried to hook it up but man the overall experience was just too negative… wont be coming back ever.
Stayed 1 night in Sep 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very nice! Could work on the buffet for breakfast. Not too appetizing! But very nice people
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shari-ann

Liked: Cleanliness, property conditions & facilities
Its ight. Messed up my reservation though
Stayed 1 night in Aug 2024

8/10 Good

Ty

Stayed 1 night in Aug 2024