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MainStay Suites Chicago Hillside

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Chicago Hillside

Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
4575 Frontage Rd, Hillside, IL, 60162
  • Hines Veterans Administration Hospital
    6 min drive
  • Charlie's Restaurant
    3 min walk
  • Melrose Park Bellwood Station
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Best Western Plus Chicago Hillside

Pet-friendly
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (1004)
The price is €93
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Best Western Plus Chicago Hillside

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
Laundry facilities, a front desk safe and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
MainStay Suites Chicago Hillside offers 122 accommodations with a safe and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at MainStay Suites Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 15 minutes by car from Donald E. Stephens Convention Center and 5 minutes from York Woods County Forest Preserve
  • Pets welcome for a fee (restrictions apply)
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front desk safe and a lift. Free self parking is available.

This Hillside hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 240 out of 1002 reviews" "
Rating 8 - Good. 229 out of 1002 reviews" "
Rating 6 - Okay. 200 out of 1002 reviews" "
Rating 4 - Poor. 114 out of 1002 reviews" "
Rating 2 - Terrible. 219 out of 1002 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

María

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

2/10 Terrible

andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jeramie

Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a lot of TLC/renovations. We stayed on the 2nd floor. Hotel had this awful smell. They need to work on their cleaning supplies and skills. Room was outdated, Dresser was falling apart, bathroom was just ok, kitchen area was old/microwave and fridge worked but were old and worn. Beds were ok/new pillows needed. Overall the room needed some serious updating.
Stayed 6 nights in Sep 2024

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities although seems a little run down. A lot of noise and constant smell of weed. Alright for one night and you get what you get for the price
Stayed 1 night in Jun 2024

2/10 Terrible

Fredrick

Stayed 5 nights in Aug 2024

4/10 Poor

Sheena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and outdated
The rooms were very dated, dirty, and smelled of cigarettes. The furniture was broken and the shower had mildew.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jared

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was trash other than him not telling me I could do a cash deposit the elevator stopped working and the room was dirty
Stayed 1 night in Aug 2024

8/10 Good

Carone

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice stay
It was a nice stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Bedding did not look fresh, wrinkled and worn looking..I should have requested new bedding....Hard floors with no rugs were uncomfortable...Air/heater was loud and squealing....no chairs were in the room but request was honored and 2 brought up 2 days later.....Tv'a position on low table made watching in bed Uncomfortable and strained,Raise your tv or put on wall.
Stayed 3 nights in Aug 2024

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Stayed 3 nights in Aug 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Not clean at all, was a non smoking hotel but smelled like cigarettes in the hallways and in the king suite I got, the room was spacious but very outdated and dirty, the hallway to my room was dark and felt sketchy walking to my room, all in all I guess 380$ for the weekend wasn’t so bad, just don’t expect something luxurious, hotel needs a massive renovation.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicholas

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, terrible neighborhood, overcharged for king room and given full bed room
Stayed 1 night in Aug 2024

2/10 Terrible

Brayan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place had bedbugs. I got bit pretty bad and multiple people were complaining about the same issue. They wouldn’t do anything about it or give anyone a refund. Wouldn’t recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

2/10 Terrible

J Orlando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches everywhere Don’t waste your money or time.
Stayed 3 nights in Jul 2024

2/10 Terrible

keyanna

Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Beg bugs to the point everyone has bites on them
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Takahiro

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024