Extended Stay America Select Suites Chicago Naperville West
Hotel in Naperville with free parking
This smoke-free hotel features laundry facilities, a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites Chicago Naperville West offers 125 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.
This Naperville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.
During your stay at Extended Stay America Select Suites Chicago Naperville West, you'll be within walking distance of Topgolf. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
Free WiFi
Free self-parking
Amenities include a front desk safe, laundry facilities and a lift
Just a 3-minute drive from Topgolf and a few minutes from Odyssey Fun World
Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites Chicago Naperville West, you'll find a vending machine, laundry facilities, and a front desk safe. Public spaces have free WiFi. Self parking is free.
This Naperville hotel is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking available
Family friendly
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Safe at front desk
Vending machine
Guest services
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Hob
Kitchen
Microwave
Refrigerator
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
We should mention
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Extended Stay America Chicago Naperville West
Extended Stay America Hotel Naperville Chicago West
Extended Stay America Chicago Naperville West Hotel
Extended Stay America Chicago Naperville West
Extended Stay America Suites Chicago Naperville West
Extended Stay America Select Suites Chicago Naperville West Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 129 out of 703 reviews
10 - Excellent
129
Rating 8 - Good. 155 out of 703 reviews
8 - Good
155
Rating 6 - Okay. 119 out of 703 reviews
6 - Okay
119
Rating 4 - Poor. 126 out of 703 reviews
4 - Poor
126
Rating 2 - Terrible. 174 out of 703 reviews
2 - Terrible
174
6.0/10
Cleanliness
6.6/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
10/10 Excellent
Verified traveller
7 Nov 2024
Liked: Amenities
Carpet on 3rd floor needs vacuuming asap!
The cabinet in my room are in need of repair and put the toilet paper on a wall dispenser asap
Verified traveller
Stayed 1 night in Nov 2024
6/10 Okay
Marvin
27 Oct 2024
Disliked: Cleanliness, amenities
The front desk staff is not there 24 hours , shift is somewhere between 9am - 10pm . This hotel seems to accommodate long term and short term rentals which I feel should be specify . Other than that it’s ok
Had people blowing smoke in my ten year olds face and blocking entrance into hotel lobby while we carried in bags by ourselves. Had a dog barking at us all night. Bathroom smelled of urine and sheets were stained and smoke smell all through hotel. Garbage everywhere . Impossible to find staff
Took like 45 minutes to check in to my room. And my room was dirty. Sheets had stains and kitchen area had been used
Tykeya
Stayed 1 night in Oct 2024
4/10 Poor
Andrew
20 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
My room was run down. Window didn't lock (first floor room) which is not safe. There were cigarette burns on the vanity top in the bathroom and it's a non-smoking room. The hallway smelled like marijuana the whole day I checked in. Staff were very nice. The maids do the best job they can with the condition of the room.
It's nice and okay, but it needs some work. The smell needs to go and a update on the entire building needs work. Front desk was nice, but work needs to be done immediately
Our room had cobwebs in the corner visible over the chair. Also the smell of weed in the hallways was pretty constant. Don’t ask for a new towel or it will cost you $1.75. Staff was friendly and nice though during our stay.
The staff here was very friendly and it was quiet. However, the room and hotel were quite dirty and run down and the halls reeked of marijuana. Cost effective if you need a bed to crash in and can get past the ick.
Brooke
Stayed 1 night in Jul 2024
10/10 Excellent
PHILLIP
20 Jul 2024
PHILLIP
Stayed 1 night in Jul 2024
6/10 Okay
Larry, Milwaukee
Business traveller
15 Jul 2024
Liked: Staff & service
Put us right by the back exit, noisy all night with guests going in and out
This is my very worst experience ever. We booked weeks ahead and paid in full. However when we arrived we were told that they do not have the room we reserved and sent us away. The manager did not try to help us at all. We did try to reach extended stay america help line. I talked to 3 reps including the supervisor and we were told that they will help us file a complaint which takes 48 hrs. For thw night they told us to reach out to hotels.com as hotels.com took our money.
Booked a room online, after arriving and waiting over 45 minutes for a team member to arrive to check in guest ahead of me. It was my turn to check in, I was unappologetically told "you need to ask Expedia for a refund, we have no rooms clean for you." Unacceptable after driving to hotel which was paid for ahead of time and confirmed. Then we have to call for a staff member to arrive at lobby. Terrible customer service for anyone to experience with no professionalism.