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Extended Stay America Select Suites Chicago Naperville West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites Chicago Naperville West

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1575 Bond St, Naperville, IL, 60563
  • Odyssey Fun World
    4 min drive
  • Riverwalk Park
    8 min drive
  • DuPage Children's Museum
    8 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Select Suites Chicago Naperville East

Pet-friendly
Free WiFi
Air conditioning
Parking available
2.9 out of 5, (832)
The price is €100
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Extended Stay America Select Suites Chicago Naperville East

About this property

Extended Stay America Select Suites Chicago Naperville West

Hotel in Naperville with free parking
This smoke-free hotel features laundry facilities, a front desk safe and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites Chicago Naperville West offers 125 air-conditioned accommodations with an iron/ironing board and free toiletries. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

This Naperville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Select Suites Chicago Naperville West, you'll be within walking distance of Odyssey Fun World. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 4-minute drive from Odyssey Fun World and a few minutes from Nike Sports Complex
  • Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites Chicago Naperville West, you'll find a vending machine, laundry facilities, and a front desk safe. Public spaces have free WiFi. Self parking is free.

This Naperville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Chicago Naperville West
Extended Stay America Hotel Naperville Chicago West
Extended Stay America Chicago Naperville West Hotel
Extended Stay America Chicago Naperville West
Extended Stay America Suites Chicago Naperville West

Extended Stay America Select Suites Chicago Naperville West Reviews

Reviews

6.0
Rating 10 - Excellent. 124 out of 689 reviews" "
Rating 8 - Good. 152 out of 689 reviews" "
Rating 6 - Okay. 118 out of 689 reviews" "
Rating 4 - Poor. 126 out of 689 reviews" "
Rating 2 - Terrible. 169 out of 689 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Markesha

Liked: Staff & service
Disliked: Property conditions & facilities
Work
It's nice and okay, but it needs some work. The smell needs to go and a update on the entire building needs work. Front desk was nice, but work needs to be done immediately
Stayed 1 night in Aug 2024

4/10 Poor

Gaarett

Nasty
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Stayed 2 nights in Jul 2024

6/10 Okay

Thomas D.

Travelled with partner
The property seemed used and old.
Stayed 1 night in Jul 2024

2/10 Terrible

Keith

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

2/10 Terrible

Tobias

Disliked: Cleanliness, staff & service, property conditions & facilities
Sheet
Stayed 1 night in Jul 2024

4/10 Poor

Angie

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had cobwebs in the corner visible over the chair. Also the smell of weed in the hallways was pretty constant. Don’t ask for a new towel or it will cost you $1.75. Staff was friendly and nice though during our stay.
Stayed 2 nights in Jul 2024

8/10 Good

Brooke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here was very friendly and it was quiet. However, the room and hotel were quite dirty and run down and the halls reeked of marijuana. Cost effective if you need a bed to crash in and can get past the ick.
Stayed 1 night in Jul 2024

10/10 Excellent

PHILLIP

Stayed 1 night in Jul 2024

6/10 Okay

Larry, Milwaukee

Business traveller
Liked: Staff & service
Put us right by the back exit, noisy all night with guests going in and out
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience
This is my very worst experience ever. We booked weeks ahead and paid in full. However when we arrived we were told that they do not have the room we reserved and sent us away. The manager did not try to help us at all. We did try to reach extended stay america help line. I talked to 3 reps including the supervisor and we were told that they will help us file a complaint which takes 48 hrs. For thw night they told us to reach out to hotels.com as hotels.com took our money.
Stayed 1 night in Jul 2024

2/10 Terrible

Kerri, Aurora

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a room online, after arriving and waiting over 45 minutes for a team member to arrive to check in guest ahead of me. It was my turn to check in, I was unappologetically told "you need to ask Expedia for a refund, we have no rooms clean for you." Unacceptable after driving to hotel which was paid for ahead of time and confirmed. Then we have to call for a staff member to arrive at lobby. Terrible customer service for anyone to experience with no professionalism.
Stayed 1 night in Jul 2024

2/10 Terrible

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
Staff was nice. The room on the other hand was horrible. Carpet was nasty, dressers and counter tops were peeling. The entrance door to room and bathroom were hard to open and close. The AC rattled and didn’t cool the room. Even after a disinfecting the room I still laid on a blanket from my trunk. Truly in need of an upgrade. I would have left if I could have gotten a refund.
Stayed 1 night in Jun 2024

10/10 Excellent

Kate

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Bathmakaussiga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2024

2/10 Terrible

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Ashley

Stayed 2 nights in Jun 2024

10/10 Excellent

DWayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Joe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom floor sticky spots filled with dirt and debris, couldn't walk around barefoot without our feet getting filthy, the room had an extremely musty odor. But the fridge was clean and worked properly and there were no bed bugs
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Scary
Run down. Smelled of urine in the lobby and throughout hallways. The elevator was rickety. As I found my way through the long scary hallway , I noticed several doors on rooms were cracked, a couple people were walking the halls going in and out of other rooms. When I entered the room I found unbelievably run down bed and furniture. There was black electrical tape used to hold a drawer shut. I inspected the bathroom which along with the rest of the room, looked to be last updated from the late 70’s. It appeared as if someone had attempted to break the door down to the bathroom one time, with no repair even attempted. I immediately called hotels.com representative and sent her pictures. I explained I did not feel safe staying at this pre paid room. The rep stayed on the phone with me as I exited the hotel. When I was safely in my car, she attempted to contact the hotel, without getting an answer. I sent photos to the rep, which then apologized for my bad experience and said she would file a claim and start the process of a refund for me.
Stayed 1 night in May 2024

10/10 Excellent

Courtney, Bridgeview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Mar 2024

6/10 Okay

Shawana

Stayed 2 nights in Apr 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t have a room for me
Stayed 2 nights in Apr 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service
Arrived on Friday. Out side my door there was a sparkplug on the floor. Left on Tuesday, it was still there. There was food in the fridge from the previous resident. The carpet was not vacuumed, nor the floors swept. Windows had no screens. I could continue, but i see no point. If that isnt enough to explain my utter disappointment, more words wont make a difference.
Stayed 4 nights in Apr 2024

4/10 Poor

Amy

Disliked: Staff & service, property conditions & facilities
Would not recommend
We chose this place because it was extended stay and offered laundry facilities after we had been on a hiking trip. The rooms were pretty clean but the common areas were not. The lobby had an almost overwhelming smell of weed and incense. We were pretty certain that the staff was smoking weed in the office and just coming out when they absolutely had to deal with guests. We were supposed to have a non-smoking room, but it seemed to smell like smoke. We noticed that someone had put a baggie over the smoke detector and secured it with a hair scrunchie. I guess the cleaning staff didn’t notice. Also, the only personal product they provided was a single bar of soap. When I went to the laundry room, there was no option for buying detergent. Fortunately, there was a dollar store within walking distance. While there, we encountered several other guests who were complaining about the state of their rooms, requesting toilet paper, etc.
Stayed 1 night in Apr 2024