Hilton Chicago

4.0 star property

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Photo gallery for Hilton Chicago

Exterior
Boating
Point of interest
Lobby
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
720 S Michigan Ave, Chicago, IL, 60605
  • State Street
    ‪4 min walk‬
  • Buckingham Fountain
    ‪9 min walk‬
  • Art Institute of Chicago
    ‪10 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

Family Room, 4 Bedrooms

  • 82 sq m
  • Lake view
  • Sleeps 16
  • 4 Single Beds

Room, 2 Double Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

  • 87 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

Room (Parlor)

  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Single Murphy Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Ocean View

  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds

  • Lake view
  • Sleeps 8
  • 3 King Beds

Superior Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (High Floor)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, 2 Bathrooms

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 6
  • 3 King Beds

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 7
  • 1 King Bed

Suite, 1 Bedroom

  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

  • 82 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed

Traditional Suite, 2 Bedrooms (Parlor)

  • 82 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite, 1 King Bed

  • Lake view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Chicago

Historic Chicago hotel in Downtown Chicago with 2 restaurants
2 restaurants, an indoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Chicago's great location. During your stay, you're just a quick walk from State Street. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Buckingham Fountain and Art Institute of Chicago
  • Pets welcome for a fee
Hilton Chicago offers its guests an indoor pool and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, 50 meeting rooms, and coworking spaces are available. Event space at this hotel measures 234000 square feet (21739 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Chicago. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Herb N Kitchen – This café serves breakfast, lunch, dinner and light fare.
Kitty O Sheas – This restaurant specialises in Irish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 70 per night)
  • Covered valet parking on site (USD 85 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 720 Bar and Grill
  • Herb N Kitchen
  • Kitty O Sheas

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50 meeting rooms
  • Business centre
  • Conference centre (234,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 17 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Covered self-parking fee: USD 70.00 per night
  • Valet parking fee: USD 85.00 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60605

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Hilton Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 935 out of 1659 reviews
Rating 8 - Good. 304 out of 1659 reviews
Rating 6 - Okay. 215 out of 1659 reviews
Rating 4 - Poor. 112 out of 1659 reviews
Rating 2 - Terrible. 93 out of 1659 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent but the hotel did not have a room available for me by 4pm, even when check in is at 3pm. Housekeeping was excellent.
Stayed 3 nights in Nov 2024

2/10 Terrible

Heather

Stayed 1 night in Oct 2024

8/10 Good

Grace, potterville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it seems like they have Long lines most of the time as I seen that from most of the reviews and when I went, I did experience a long line though I did get there before it filled up too much. I suggest coming in 10 minutes or so before your check in time. our room was nice. We stayed as a couple and we were supposed to get one king bedroom but they cannot accommodate us so they gave us two queen beds, which we were happy with, The room was nice, clean comfortable, although it had a view of the other side of the building so there wasn’t a great view of outside. overall, this place is nice in the architecture in the building is crazy beautiful. they have two or three restaurants I believe and vending machines. parking is easy you can do valet or self Park, self Park also comes with the option to drive in and out.
Stayed 1 night in Oct 2024

6/10 Okay

Carmen

Travelled with family
Disliked: Amenities, property conditions & facilities
No usb ports, elevators slow, woman at the restaurant was rude, chair in the room was frayed and was dilapidated, room did not have side table, room looked unclean, hotel is too busy.
Stayed 1 night in Nov 2024

4/10 Poor

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not provided a room as ordered
Stayed 3 nights in Nov 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service
we had a backed-up shower our first morning. other than that, I would have rated higher on property and facilities. you guys were extremely responsive which was awesome
Stayed 3 nights in Nov 2024

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hilton Chicago was beautiful and walking distance to everything!
Stayed 1 night in Nov 2024

10/10 Excellent

dorlyn Guiselle guido

Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel, clean, amazing gym, great room sizes, helpful staff, easy check in/out.
Stayed 3 nights in Nov 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
My room had a failed 40 year old heating system which required a new motor.After repair it still didnt work, so I was moved to a new room ,a very nice suite.THAT heater did not not work either! The hotel is old and in need of renovation..The staff are very nice,tho and professional,but seem in short staff.Very few dining options on site for such a large place with many conference attendees.One overcrowded place and one take out place.Long lines and limited fare. I won't return here
Stayed 2 nights in Nov 2024

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a grand old hotel with modern amenities. The marble and look of the the front lobby is pretty amazing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Teddy Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. I didn't read the fine print about the $25 resort fee, but they gave a $10 food/bev credit with it. Just know there is a fee when you book.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and will make this our go-to hotel when we visit Chicago!
Stayed 2 nights in Nov 2024

2/10 Terrible

Jose

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Stayed 3 nights in Oct 2024

8/10 Good

Joel

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy and timeless
We stayed overnight for a concert. The location across from Grant Park and close to restaurant options was superb. A lovely, classy hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Sep 2024

6/10 Okay

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Corbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked a room with a king size bed. Was switched to a room with two twin size beds without my knowledge. Went to the front desk to let them know where I was told management would reach out to me for some kind of compensation. Never heard from anyone during my stay. Would not stay here again.
Stayed 1 night in Oct 2024