Hilton Garden Inn Chicago Central Loop

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Chicago Central Loop

Garden
Lobby
Lobby
View from room
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
245 S Franklin St, Chicago, IL, 60606
  • Skydeck Ledge
    1 min walk
  • Protein Bar & Kitchen
    1 min walk
  • Quincy Metro Station
    2 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark View)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Landmark View)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Roll-In Shower)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Landmark View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

  • 26.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Chicago Central Loop

Hotel with a fitness centre, steps from Willis Tower
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Hilton Garden Inn Chicago Central Loop offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hilton Garden Inn Chicago Central Loop's great location. During your stay, you're just a quick walk from Willis Tower. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Willis Tower and 14 minutes on foot from Millennium Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. Hilton Garden Inn Chicago Central Loop also features a fitness centre, a garden, and a lift. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Hilton Garden Inn Chicago Central Loop has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.00 per person
  • Covered self-parking fee: USD 65.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Hilton Garden Inn Chicago Central Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1012 reviews" "
Rating 8 - Good. 184 out of 1012 reviews" "
Rating 6 - Okay. 60 out of 1012 reviews" "
Rating 4 - Poor. 20 out of 1012 reviews" "
Rating 2 - Terrible. 28 out of 1012 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Micheal

Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
The staff were nice and the hotel was clean! Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always try to stay at this hotel every time we travel to and through Chicago. The rooms are always clean, staff friendly and the Canopy restaurant has excellent food.Love the grab bars in the shower. Make for a safe environment.
Stayed 4 nights in Sep 2024

10/10 Excellent

Bryce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! The room was immaculate and customer service was great!! However the breakfast was a bit pricey for the quantity of food. So I chose to dine elsewhere outside of the hotel. But overall the hotel was very nice and I will definitely book here again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Julie Ann, St Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was easy to get to from the freeway. It is walkable to many attractions. The bed was comfortable. The area was quite noisy...lots of sirens (might be near a fire station?). The buffet breakfast is an extra charge, and definitely not worth the $25 each price. It was the same as what many hotels in other areas serve for free. Find a nearby restaurant for breakfast if you have time.
Stayed 1 night in Sep 2024

10/10 Excellent

Dr. Antara

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

8/10 Good

JS

Stayed 3 nights in Sep 2024

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was very spacious and clean, plus the location of the hotel itself is right in between the Metra and the CTA. We’d absolutely come back!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Xeng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nothing to complain about
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Travelled with partner
Great location, right across the street from the Willis Tower. Staff was extremely friendly and helpful. Facility was very new and clean. All around great stay!!
Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to transportation and nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ruderlyn, Round Lake

Liked: Staff & service, property conditions & facilities
Spacious
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
the staff is courteous. The room is clean and good size. The bathroom sink was not draining properly when I checked in but was fixed quickly after I notified the staff. Very convenient location, close to bus stops and subway. Paid garage is next to the hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location for dining and shopping
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wonderful staff. Would absolutely recommend!
Stayed 1 night in Aug 2024

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and modern. My only concern is the friendliness of staff. We were not greeted when we walked in to check in. The room was not ready so we waited for a short while. There was no explanation of amenities at the hotel or instructions for wifi, We were just given the keys. It just felt like staff did not really care that we were there. When coming back for the evening it was the same with no greeting or eye contact from two staff members at the desk. On day of checkout, at 10:10am someone knocked on the door asking if we were checking out (checkout is 11am I confirmed) and it just felt very pressured. Overall a great clean room but the service was not there that I experienced at the Hilton on Michigan two nights before.
Stayed 1 night in Aug 2024

10/10 Excellent

Danh

Stayed 3 nights in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Aug 2024