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Holiday Inn Chicago Dwtn - The Mart by IHG

3.0 star property

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Photo gallery for Holiday Inn Chicago Dwtn - The Mart by IHG

Aerial view
Premium bedding, in-room safe, desk, laptop workspace
Restaurant
Exterior
City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪13 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Art Institute of Chicago
    ‪2 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Chicago Skyline View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Chicago Skyline View)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Chicago Skyline View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Room amenity

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Chicago Dwtn - The Mart by IHG

Riverwalk hotel with 2 restaurants and 24-hour fitness centre
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and conference space.
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Chicago Dwtn - The Mart by IHG's great location. During your stay, you're just a quick walk from Merchandise Mart. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Merchandise Mart and 13 minutes on foot from Chicago Riverwalk
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn - The Mart by IHG offers its guests an indoor pool and a 24-hour fitness centre. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Dwtn - The Mart by IHG. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn - The Mart by IHG was completed in July 2022.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Riverbend – On-site restaurant.
Waterview – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Greek, Japanese, Korean, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 61 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults and USD 16 to 23 for children
  • Covered self-parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart By Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn The Mart an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Chicago
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart by IHG Hotel Chicago

Holiday Inn Chicago Dwtn - The Mart by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 940 out of 1494 reviews
Rating 8 - Good. 311 out of 1494 reviews
Rating 6 - Okay. 125 out of 1494 reviews
Rating 4 - Poor. 54 out of 1494 reviews
Rating 2 - Terrible. 64 out of 1494 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Syed Saad

Disliked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

DEVINA

Stayed 3 nights in Dec 2024

6/10 Okay

Destiny

Travelled with family
Liked: Cleanliness, staff & service
I liked how close it was to the strip
Stayed 3 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great place definitely will be back
Stayed 3 nights in Jan 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Odai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Stayed 3 nights in Dec 2024

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website is a bit misleading
Me and my husband first booked hilton. And switched to holiday inn, because the website showed it had 2 restaurants, we did a weekend getaway. So we go down to the bar have a few drinks "service was great" and we went to order food to take to our room. Here is where the problem comes. The website shows they have food when really its premade out of the marketplace "which is well overpriced" we wanted a hotel with a restaurant i side so we didnt have to leave. The website is really misleading. (Pictures,wording) we was wondering while we was at the bar noone was at the restaurant. Now we know Overall the room and view was great but with no breakfast and no restaurant we will definitely look into staying somewhere else next time. For someone who wants to leave the property and go get food the hotel is amazing. But we wanted to stay inside and avoid the cold chicago breeze. And ended up still having to leave even tho the website says they have a bar and restaurant.
Stayed 2 nights in Jan 2025

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Entrance back in corner under construction no doorman inconvenient access in and out. Stayed here years ago had wonderful view of river now entrance changed 3 large buildings built obstructing views
Stayed 1 night in Dec 2024

6/10 Okay

Alyssa

Travelled with family
Liked: Staff & service, amenities
It felt SO close to being perfect but missed the mark. Overall I felt the hotel lacked a cleanliness. The beds and sheets were mediocre, the pool area felt unkept and messy. We found it annoying that from parking to our room we needed 3 banks of elevators. However the parking garage was nicely lit and felt safe. Just annoying to go up to ground level, walk across the street, walk through the building, take an elevator up to the 15th floor (the lobby) then walk to get another elevator to take us to our room. I found the staff pleasant enough, if you could find someone. Many times the front desk was left unattended and the on site cafe is a gimmick. They advertise that it’s this great cafe and yet it is extremely overpriced. More than your average hotel shop/convenient store. Overall a “meh” experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vitoria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family of 7 stayed here for a week. It was easy to navigate even having to use two elevators when getting to our room since it is a shared building. The parking is a cost separately and is a little pricy when staying more then a couple nights ($59/night) other then that they have a restaurant located in the building as well as a bar. The views from the restaurant are breath taking. Staff was super helpful and knowledgeable. The pool was great my kids enjoyed it. This building is just a couple blocks from the bean and several other attractions. Would definitely recommend if traveling with little!
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Abel

Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Stayed 3 nights in Dec 2024

4/10 Poor

Cameron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alright overall. During check in process I was asked multiple security questions not related to checking in and made me feel as if they didn't think or believe me that I had a reservation. Checked in 12-21-24 and still waiting for my deposit 1-4-25. Will definitely be looking for a new hotel to stay with the family.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ulises

8/10 Good

Deonte

Stayed 3 nights in Dec 2024

8/10 Good

kamel

Stayed 2 nights in Dec 2024

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Hamza

Stayed 2 nights in Dec 2024

10/10 Excellent

Ieshia

Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice and the room was spacious. I would stay here again!
Stayed 2 nights in Nov 2024