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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room | Premium bedding, down duvets, pillow-top beds, blackout curtains
Lobby sitting area
Point of interest
Point of interest
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Schaumburg Convention Center
    ‪6 min drive‬
  • Woodfield Mall
    ‪6 min drive‬
  • LEGOLAND® Discovery Center
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 2 Queen Beds

  • 3.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Single Bed, Accessible (Communications Accessible)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 Single Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, pillow-top beds, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Premium bedding, down duvets, pillow-top beds, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Suburban hotel with free breakfast and free airport shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and dry cleaning are on-site. Weekly housekeeping is available.
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Chicago NW - Arlington Heights by IHG gets high marks from our customers. During your stay, you're just a quick walk from OSHA Training Institute. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Schaumburg Convention Center and 6 minutes from Woodfield Mall
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 678 square feet (63 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Holiday Inn Express Chicago NW - Arlington Heights by IHG. Self parking is free.

This Arlington Heights hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (86 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 891 reviews
Rating 8 - Good. 285 out of 891 reviews
Rating 6 - Okay. 72 out of 891 reviews
Rating 4 - Poor. 20 out of 891 reviews
Rating 2 - Terrible. 22 out of 891 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Yong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but workout gym closed with no notification. Prior to scheduled stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find. Parking was good. We were satisfied with our room. Didn’t use the amenities as we only stayed one night while we were visiting family and friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patti

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Makoto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Because of it was late checking in about 11pm, stuff didn't make smile and looks like not happy. Room is clean and enough space for fitting three people. Breakfast was good with hot meal and rice with Miso soup. Gym was not available under renovation unfortunately this time but Mitsuwa Marketplace is close from this hotel and want to come back this hotel for future chance.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, from the person at the front desk to the shuttle drivers. The room and facilities were very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ai Huey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We had a stained sheet. As always at HIE or Hampton properties, the breakfast cutlery could be sturdier.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean.
Rooms were clean and spacious. The bathtub did not drain water that well, so maybe some cleaning of pipes is needed. The location is quiet, which I like. Breakfast was very good. I like the options, and the rice with different seasonings. The service employee at the breakfast station helped my son with getting hot water and was very helpful and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

8/10 Good

Robert Selvakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 3 nights in Oct 2024

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Hans, Rock Hill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of my room and the breakfast was decent too. I did not care for the mattress on my bed - too hard for my liking
Stayed 2 nights in Nov 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the check in desk was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Baldemar

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service
One night trip
Room was clean. Bed was a little uncomfortable. Breakfast good. Especially love the cinnamon rolls. Good place for a one night stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Tomoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
They only thing that dissapoints me is the quality of the plastic ware at breakfast. It should not require a knife to cut a pancake.
Stayed 3 nights in Oct 2024

10/10 Excellent

Glen D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Karen, Brooklyn Center

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would prefer the front desk staff not announce my floor or room especially when there are others around. Other than that the stay was very comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay before going to the airport!
Stayed 1 night in Oct 2024