Holiday Inn Express Crestwood, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Crestwood, an IHG Hotel

Indoor pool
Exterior
Indoor pool
Reception
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Hollywood Park
    13 min walk
  • Gaelic Park
    5 min drive
  • Trinity Christian College
    5 min drive
  • Chicago, IL (MDW-Midway Intl.)
    35 min drive

Room options

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Crestwood, an IHG Hotel

Hotel in Crestwood with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Crestwood, an IHG Hotel offers 123 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Crestwood, an IHG Hotel. During your stay, you'll be within walking distance of Hollywood Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Hollywood Park and 5 minutes from Gaelic Park
Holiday Inn Express Crestwood, an IHG Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. The business-friendly Holiday Inn Express Crestwood, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Crestwood hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Holiday Inn Express Crestwood, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1045 reviews" "
Rating 8 - Good. 270 out of 1045 reviews" "
Rating 6 - Okay. 134 out of 1045 reviews" "
Rating 4 - Poor. 84 out of 1045 reviews" "
Rating 2 - Terrible. 100 out of 1045 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Drew Curtis

Stayed 1 night in Aug 2024

10/10 Excellent

Jaroslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights. The rooms were clean, breakfast was delicious and the pool was nice to use. Maria and Leticia provided excellent customer service. This hotel is close to all amenities( restaurants, malls).
Stayed 3 nights in Aug 2024

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerald

Stayed 3 nights in Jun 2024

10/10 Excellent

Gerald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
It was a terrific stay
Stayed 2 nights in Aug 2024

8/10 Good

Melody

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was Great .. Them Biscuits Yummy !!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staff very friendly nd helpful. Dining options and stores available in the area. I had a wonderful stay i hifly reccomend
Stayed 2 nights in Jul 2024

10/10 Excellent

Rayshard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were clean. Beds were comfortable. The room smelled amazing. Walking in from a long flight to receive my keys was unpleasant. There was a very strong cigarette smell. Every time you walk through the lobby to leave and return there’s a strong cigarette smell. I noticed the hotel allows the smokers to post up right at the entrance.
Stayed 2 nights in Aug 2024

4/10 Poor

terry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated and not really clean, breakfast was ok.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 3 nights in Jul 2024

2/10 Terrible

Carmen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
From the time when I started to check in for the second time and was told that there would be a $250 deposit I figured that I would be having problems because this is the very first hotel where I stayed that charge $250 incidental fee. I rented the hotel to bath me and my service animal. The water in the bathroom was contaminated with a very hard sticky residue. The guest in the next room came in and out of their room the entire time that I was there. My service animal set by the door and barked due to it. I have a medical alert animal. When I got ready to check out I was asked was I going to stay another night; when I replied no that’s when I was told that the hotel would keep my incidental fee. At first they said it was because I had a pet; then I told them that I resolved that concern when I checked in next I was told that they were going to keep my incidental fee because my animal kept barking. I never thought complaining about the individuals who went in and out their room the entire time that I was there and when I wanted to bring the matter up the hotel employee would not hear me.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff service. And Very good breakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

Cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

10/10 Excellent

SHATEESHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The roomwas clean everything work in it and what i really loved the most was the toiletries they. I have been to a lot of establishments and none have dove products and that is the products i use and buy at home.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Monica, HAZEL CREST

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property. Our room was exceptionally clean. The staff went out of their way to make us happy. We will be returning again, and again, to this property.
Stayed 1 night in Jul 2024

2/10 Terrible

Alexey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very very very very dirty room, bathroom! Floor dirty and sticky! Coffee tasteless! It’s was very uncomfortable for sleeping, because smell in the room was very bad! If you respect yourself, please don’t stop in this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristine, Kenosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice and easy to check in & out.
Stayed 1 night in Jul 2024

10/10 Excellent

julius, Fayetteville

Liked: Cleanliness
Stayed 1 night in Jul 2024