Hotel Gurnee

3.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
6161 West Grand Ave, Gurnee, IL, 60031
  • Gurnee Mills
    ‪7 min walk‬
  • Jump America
    ‪18 min walk‬
  • Great Wolf Lodge Water Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

Similar properties

About this property

Hotel Gurnee

Hotel with free parking, a quick walk to Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 210 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gurnee. During your stay, you're just a quick walk from Gurnee Mills. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 7 minutes by foot from Gurnee Mills and a 3-minute drive from Jump America
Hotel Gurnee offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hotel Gurnee. Self parking is free.

This 3-star Gurnee hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Spice Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 25 2024 to August 31 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.99 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Hotel Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 953 reviews" "
Rating 8 - Good. 303 out of 953 reviews" "
Rating 6 - Okay. 157 out of 953 reviews" "
Rating 4 - Poor. 95 out of 953 reviews" "
Rating 2 - Terrible. 68 out of 953 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't spend much time. I was in and out. Had a funeral for a loved one. Wasn't a trip of pleasure.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Very helpfully and friendly!
Stayed 1 night in Oct 2024

6/10 Okay

cl0udy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Its a bit creepy at night,alot of weirdos come out and it kinda seems like a motel at night but in the day time its feels totally safe and not at all creepy,during the night i was honestly scared to sleep there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Devona

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good
A/c didn’t work called multiple times about it . Someone came up cleaned the filter and left a/c still didn’t work. We were hot and uncomfortable they never switched out to a new room.
Stayed 2 nights in Oct 2024

8/10 Good

Tyler

Travelled with group
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Travelled with family
Meh.
The lady who checked us in acted like we were inconveniencing her personal phone call. Gave us no information. The carpets in the public areas were disgusting. The hot tub was closed with no explanation. Housekeeping came super early even though we were checking out, and hadn’t checked out yet. Knocked 3 times, each time with us telling them we would be out at 9:30. The guy who checked us out was super nice, though.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Travelled with family
Good
Stayed 1 night in Oct 2024

6/10 Okay

Cheryl

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
For a Holiday Inn, we had higher expectations
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

6/10 Okay

Dylan

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Small bugs in the window. Nothing crazy but strange. Room was big, lobby smelled like propane kinda. All in all it was pleasant, I love the convenience of the location.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff.
Stayed 3 nights in Oct 2024

8/10 Good

Tammara

Liked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Mohamed

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

sharmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Stayed 2 nights in Oct 2024

6/10 Okay

Stephanie

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Customer service at the desk was not very friendly or helpful. She wasn’t necessarily rude, she just wasn’t a great person to put at the front desk to greet people and make them feel welcomed. Room was meh. Door was loud and made a loud sound every time you opened/closed it. Bathroom was meh, didn’t feel dirty but also didn’t feel clean and comfortable to be in. For the price, you kind of get what you pay for I suppose. The area seemed to have a decent amount of food and entertainment surrounding the hotel though they may be difficult to walk to from the hotel due to where the crosswalks are.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

2/10 Terrible

Jonathan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to six flags is keeping this hotel afloat. Shabby carpet. Chipped furniture. Jerry rigged shower in room 248. Unable to control temperature of water. I reserved an accessible walk in shower but did not receive one. Staff had holes in their clothes. Unprofessional dress code. Hair not in keeping with hospitality standards. Exit door locked, which is a Fire code violation. Holiday Inn should revoke their franchise at this location or completely overhaul it.
Stayed 1 night in Oct 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
I haven’t received my deposit and we had no hit water to shower
Stayed 1 night in Sep 2024

10/10 Excellent

Shaurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and will definitely be back!
Stayed 2 nights in Oct 2024

8/10 Good

Alan

Travelled with family and small children
fast check in
Stayed 2 nights in Oct 2024

4/10 Poor

elizabeth

Travelled with family
Disliked: Staff & service
The room was decent. The buffet breakfast which you had to Pay for was terrible!!.The cook guy kept staring at all the customers. the milk and yogurt was old and tasted bad!
Stayed 1 night in Oct 2024

6/10 Okay

kyle

I was at this hotel for a week, the room was ok, but the lounge chair was broken so I couldn't sit and lean left. It was kind of outdated in regards to tech. No USB ports, just plug ins. TV was pretty small and most of the channels didn't come in. For the location of where it was, I expected better.
Stayed 8 nights in Sep 2024