Holiday Inn Chicago North - Gurnee

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Chicago North - Gurnee

Exterior
Property amenity
Lobby
Indoor pool
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
6161 West Grand Ave, Gurnee, IL, 60031
  • Gurnee Mills
    7 min walk
  • Spice
    3 min walk
  • Round Lake Beach Station
    14 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    36 min drive

Room options

Suite, 1 King Bed, Roll-in Shower (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 6
  • 1 Single Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 Single Bed

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Jetted Tub

  • 28 sq m
  • Sleeps 4
  • 1 Single Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 17 sq m
  • Sleeps 4
  • 1 Single Bed

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Chicago North - Gurnee

Hotel with free parking, a quick walk to Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. Weekly housekeeping is available.
Holiday Inn Chicago North - Gurnee offers 210 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chicago North - Gurnee. During your stay, you're just a quick walk from Gurnee Mills. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 7 minutes by foot from Gurnee Mills and a 3-minute drive from Jump America
Holiday Inn Chicago North - Gurnee offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 10000 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Chicago North - Gurnee. Self parking is free.

This 3-star Gurnee hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Spice Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 25 2024 to August 31 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.99 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Holiday Inn Chicago North - Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 325 out of 943 reviews" "
Rating 8 - Good. 301 out of 943 reviews" "
Rating 6 - Okay. 156 out of 943 reviews" "
Rating 4 - Poor. 95 out of 943 reviews" "
Rating 2 - Terrible. 66 out of 943 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Receptionist needs more customer service skills. 1st hotel we've stayed at that pool closes at 5pm on a Saturday night
Stayed 1 night in Sep 2024

6/10 Okay

Stefanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked a standard double bed room. There was is no microwave or mini refrigerator in those types of rooms. I don’t know if they have them in a suite, but in a standard there were none. I expected to have those amenities inside of a standard room because anywhere else I stayed it was a standard amenity. The downstairs bar/restaurant was permanently closed. They only serve a breakfast buffet in the mornings for $12 per person and 1 child eats free with per paying adult. The hot tub in the pool area is covered and shut down permanently as well. I was traveling with my family and this hotel did not accommodate my family. I needed a mini refrigerator for juice boxes and nursing milk. It did have a coffee maker in the room but we don’t drink coffee so it was useless for our family needs. Lesson learned we won’t be staying at this property in the future.
Stayed 1 night in Sep 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was seamless. Staff was very polite and helpful. Only downside was the Air Conditioner, the adjustment was able to go to 62 but the room temperature was a constant 70/72 which is a bit warm for me to sleep in.
Stayed 2 nights in Sep 2024

4/10 Poor

Teshima

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was outdated. Dirty carpet. No security . Kids were running in the hallway all night
Stayed 1 night in Sep 2024

6/10 Okay

Ian

Stayed 4 nights in Aug 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Adrian

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jarianna

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman in the office needs to do a better job. When we asked where was the pool. She needs to send someone to show us. She kept pointing.
Stayed 1 night in Sep 2024

6/10 Okay

Alissa

Stayed 1 night in Aug 2024

4/10 Poor

Jose

Travelled with family
Mmy stay not so good . Third day of stay and still no room cleaning and was told i had to request room service. Free breakfast was awful same food everyday for 5 days not much choices . Last day i was told to check out immediately tried to extend and was told no cause i book to a third party. Not so friendly front desk staff. 😢😢
Stayed 4 nights in Aug 2024

6/10 Okay

Darcy

Liked: Cleanliness
Stayed 2 nights in Aug 2024

2/10 Terrible

Levina

Stayed 1 night in Aug 2024

6/10 Okay

Kerri

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Expedia advertised there is a hot tub. No working hot tub in years. Pool was ice cold. Property needs some TLC…dusty, chipped walls, carpets, etc. breakfast buffet…they were more worried about obtaining the buffet tickets or getting customers to pay to eat than they were about providing warm food or cleaning tables. Be better
Stayed 2 nights in Aug 2024

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very uncomfortable bed. Someone let themselves into my room at 3:30am on the first night. Struggled to get hot water for a shower. Kids running around banging on people’s doors. Generally unkept. Won’t stay again
Stayed 3 nights in Aug 2024

8/10 Good

Dominique

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean
Stayed 1 night in Aug 2024

8/10 Good

Mathew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay.
Stayed 1 night in Aug 2024

8/10 Good

Alonso

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located near major attractions in Gurnee and close proximity to Lake Forest. Very price friendly and near great shopping and dining.
Stayed 2 nights in Aug 2024

6/10 Okay

Emily

Travelled with family
Liked: Staff & service
The property is very dated. The vanity in the bathroom was detached from the ground. The vanity top in the kitchenette area was stained. The disposable coffee cups supplied in the room were too tall for the coffee maker. The mattress in the pull-out couch had stains and holes, and was very thin. The property was conveniently located and easy to get to.
Stayed 1 night in Aug 2024

4/10 Poor

Tameka

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is out dated and has a smell. We Lysoled everything down and sprayed the room
Stayed 2 nights in Aug 2024

6/10 Okay

Dylan

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Felt like it needs some updating. But no real complaints.
Stayed 1 night in Jul 2024