Homewood Suites by Hilton Chicago Downtown South Loop

3.0 star property

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Photo gallery for Homewood Suites by Hilton Chicago Downtown South Loop

Pool
Suite, 1 Bedroom, Corner | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Studio, 1 King Bed, Corner | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
59 E. 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪15 min walk‬
  • Soldier Field
    ‪17 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪27 min drive‬

Room options

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Corner

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Corner

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Homewood Suites by Hilton Chicago Downtown South Loop

Hotel with free breakfast, steps from State Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Homewood Suites by Hilton Chicago Downtown South Loop offers 196 accommodations with washers/dryers and laptop-compatible safes. This accommodation is furnished with double sofa beds. 49-inch Smart televisions come with Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Homewood Suites by Hilton Chicago Downtown South Loop gets good marks from our customers. During your stay, you're just a quick walk from State Street. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shang Noodle
  • Valet parking available for a fee
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Steps from State Street and 13 minutes on foot from Lake Michigan
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a business centre and 2 meeting rooms. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Homewood Suites by Hilton Chicago Downtown South Loop. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Shang Noodle – This restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
Tea % – On-site coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Shang Noodle
  • Tea %

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Chicago Downtown South Loop Hotel
Homewood Suites Hilton Hotel
Homewood Suites Hilton Chicago Downtown South Loop
Homewood Suites Hilton
Homewood Suites by Hilton Chicago Downtown South Loop Hotel
Homewood Suites by Hilton Chicago Downtown South Loop Chicago

Homewood Suites by Hilton Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1111 out of 1850 reviews
Rating 8 - Good. 439 out of 1850 reviews
Rating 6 - Okay. 164 out of 1850 reviews
Rating 4 - Poor. 74 out of 1850 reviews
Rating 2 - Terrible. 62 out of 1850 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashik Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the city
Stayed 3 nights in Dec 2024

4/10 Poor

Daniella

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We enjoyed the suite style of the room. Having a full kitchen was so nice. Unfortunately, the hot tub was broken for our entire stay. One of the elevators was also down for most of the trip. When I would ask staff about the hot tub, they would act annoyed. We accidentally left an item in the room and it took two days, three phone calls (one unreturned message), and talking to several staff to get them to find it and send it to us via mail.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

steven M

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator, Jacuzzi didn't work, parking twice the local rate, you can pay on line early when you make reservations but not after you make reservations caret in the room looked like it was salvaged and worn through.
Stayed 2 nights in Dec 2024

6/10 Okay

Gus

Liked: Room comfort
Disliked: Cleanliness
Average, pool not warm
The room was nice but we didn’t get body lotion and the toilet smelled bad. Also the pool didn’t have warm water like advertised and the jacuzzi wasn’t working . Everything else was good.
Stayed 2 nights in Dec 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hallways weren't vaccummed when we arrived, but looked like they were sometime in the following days. Room was clean, but the hot water was inconsistent and the pipes make a really loud noise during the shower. You can also hear the pipes from other rooms during the night. The elevators, the only way to the rooms, didn't always work and we got stuck waiting a few times for someone to allow us to use a service elevator. We ended up opting to walk down the stairs, 18 floors, when leaving the building because the elevatoe didnt show up for 10 minutes. They seemed to have fixed it by the time our stay waa complete, but it was inconvenient for sure. Beds were reasonably comfortable at least!
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

6/10 Okay

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great other than there are only 2 elevators and only one was operational.
Stayed 2 nights in Dec 2024

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Outside of only one elevator working on the Homewood Suites side, I had a good stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Hector

Business traveller, Solo traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact there wasn't a bath tub.
Stayed 2 nights in Dec 2024

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago Christmas reunion
The stay was great! I didn't get to the gym or pool this time since there was a lot of Christmas stuff to do with family in Chicago during our stay. One of the elevators was broken but we managed to avoid the crowds by eating breakfast earlier. The poster about busy hours in the elevator was very helpful.
Stayed 8 nights in Dec 2024

8/10 Good

Adebowale

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It would have been a 10/10 if the hot tub was working and the pool was heated. Plus it’s diabolical that only one elevator worked throughout my 3 days and it had over 20 floors, so you might as well leave the room like 30mins early so you can get down in time. Don’t make a mistake of using the stairs because it is no re-entry. If you get on the stairs, you will have to walk all the way to the lobby yo make it out. So imagine getting on the stairs from the 21st floor
Stayed 3 nights in Dec 2024

4/10 Poor

LeAnn M

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking is not “one car per unit” at all. Need to park down the street in a parking garage or so valet. Website was inaccurate. Hot tub was only supposed to be inoperable for 1 day, on day 3 and still not working. Water pressure in shower goes down to about nothing after a few minutes and it’s hard to finish your shower. Housekeeping was eating her dinner in our room when we first got to the room and left her dirty dishes with us. Very strange.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dayana Torres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, clean room and nice breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Blanca

Travelled with partner
Liked: Property conditions & facilities
I love the city view we had. Breakfast was phenomenal. Staff were extremely nice. Restaurant downstairs was amazing! Our room was clean, except the couch reeked of armpit sweat. I just sprayed perfume and made sure to stay away from it. Besides that my partner and I love how convenient everything was, microwave, fridge, utensils, etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 4 nights in Nov 2024

8/10 Good

Tuan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great hotel. Good Price for a suit. Only downside is only 1 elevator works and there can be a lot of people at a time.
Stayed 3 nights in Dec 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was very disappointing the hot tub was out of order for most of my stay. It was also very annoying there was only one functioning elevator. I am happy with my room and the hotel location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Quiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city from our room, the room was clean and roomy, it had a couch which was nice for watching TV and a nice alternative from sitting on the bed. Breakfast was included which is always nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking at the property was very expensive. The desk clerk suggested i use spot hero and i got a space in a lot across from the hotel for 4 days and the price was still cheaper than one day at the hotel. Hotel was lovely. Breakfast was great! I would definitely book there again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Erlin Ivan

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Exelente hotes y baratas las noches de estadia
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024