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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains
Lobby
2 bars/lounges, rooftop bar
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪10 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe) | Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Deluxe)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1835)
The price is €160
for 1 room
includes taxes & fees
25 Mar - 26 Mar
L7 Chicago by LOTTE

About this property

Hotel Riu Plaza Chicago

Change of towels is available on request
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes on foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at Hotel Riu Plaza Chicago.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Skybar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting).
Restaurante Desayuno – This restaurant only serves breakfast. Open daily.
Lobby Bar – On-site bar. Open daily.
Grap&Go – On-site restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1190 out of 1556 reviews
Rating 8 - Good. 222 out of 1556 reviews
Rating 6 - Okay. 72 out of 1556 reviews
Rating 4 - Poor. 41 out of 1556 reviews
Rating 2 - Terrible. 31 out of 1556 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay here. We love this place. Hotel is fresh and new. Breakfast buffet is outstanding; so many choices. Rooms are spacious and very clean and comfortable. Will sty here again
Stayed 1 night in Dec 2024

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Noah

Stayed 2 nights in Nov 2024

10/10 Excellent

em

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Hotel Riu. The room was comfortable and clean. The staff was friendly and helpful. We had a delicious dinner at Nora’s right around the corner.
Stayed 1 night in Dec 2024

6/10 Okay

Elina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was good, and we enjoyed convenience and quality of the breakfast buffet. What we didn’t like and want to bring to the hotel’s attention was poor wifi. The WiFi was spotty at best, and in addition my own cell phone data didn’t work inside the hotel. This is not acceptable in this day and age. My husband had to go downstairs everything he needed to use his laptop for work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ivonne

Travelled with family
Staff was friendly and welcoming 😊 The hotel was very nice 😊 Would definitely stay again
Stayed 1 night in Dec 2024

8/10 Good

Debora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debora
El hotel es Hermosillo nos encanto lo comodo y lo bien ubicado que esta, el desayuno es increible he abandon comp server en hoteles y es el mejor buffet que he visit completamente variado y los empleadosson realmente amables todos los de front desk, housekeepers, servers, supervisors, los maleteros en fin todos, lo unico que realmente nos desiluciono es que cojimos este hotel por el rooftop y Nina lo abrieron aunque en mi estadia hubieron dias los cuales estuvieron buenos para abrirlo y nisiquiera por el frío los excuso en un sitio donde 6 meses hace frío deberían tener buenos calentadores para mantenerlo abierto cuando no nieva de lo demás estuvo excelente volveré para poder ir al rooftop.
Stayed 5 nights in Dec 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel very clean and made my stay enjoyable would definitely recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing. All the staff very friendly. Rooms were great
Stayed 2 nights in Dec 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy overnight stop before taking the train to Michigan.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Arman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Maronica

Stayed 1 night in Nov 2024

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection in River North.
The RIU Plaza is a gem in Chicago. Brand new, everything was clean and perfect, staff everywhere cleaning constantly. Everyone was extremely friendly and inviting. Breakfast buffet was a highlight, with the wait times at breakfast & brunch spots in the city it was great to be able to walk down and have an included breakfast with a huge variety of options. There were different options daily in addition to all the staples. The location is great, just a few blocks from the train, Eataly, directly across the street is a Garrett’s. Checkout at noon vs 11am was nice and the process was as easy as dropping my key cards in a drop box on the way out the door. Highly highly recommend staying here as I will definitely make this my go to hotel for my annual trip to Chicago.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yudimar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Amazing and friendly staff, also the breakfast buffet was very good and with a wife variety. We will come back!!
Stayed 3 nights in Dec 2024

10/10 Excellent

robert

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago Riu
Riu was amazing I would highly recommend!
Stayed 3 nights in Dec 2024

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service
Great facility. Arrogant staff.
Arrogant staff who do not work with you. Beautiful facility but will never stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in an excellent location. Close to everything in Downtown Chicago. Rooms were clean with great amenities, with an excellent breakfast buffet every morning. Would recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
The staff was wonderful from the time the Bellman got our bags and the valet picked up our car, till we checked in and checked out. every employee we encountered was incredibly friendly and helpful. The room was spotless and quiet, and it is very conveniently located to the magnificent mile.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marianna

Stayed 3 nights in Nov 2024