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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Rooftop terrace
2 bars/lounges, rooftop bar
Lobby
Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪10 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe) | Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Deluxe)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1908)
The price is €216
for 1 room
includes taxes & fees
3 Apr - 4 Apr
L7 Chicago by LOTTE

About this property

Hotel Riu Plaza Chicago

Change of towels is available on request
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes on foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at Hotel Riu Plaza Chicago.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Skybar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting).
Restaurante Desayuno – This restaurant only serves breakfast. Open daily.
Lobby Bar – On-site bar. Open daily.
Grap&Go – On-site restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1234 out of 1604 reviews
Rating 8 - Good. 225 out of 1604 reviews
Rating 6 - Okay. 72 out of 1604 reviews
Rating 4 - Poor. 42 out of 1604 reviews
Rating 2 - Terrible. 31 out of 1604 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Stayed 1 night in Oct 2024

2/10 Terrible

Brandon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS! DO NOT STAY!!!
Checked in on 12/15 with a checkout date of 12/18. Late in the evening on 12/17, after getting up to use the restroom, I was getting back into bed when I noticed something moving. I turned on the light to discover a bed bug. I immediately called the front desk, and they moved us to a new room. They sent someone up to check for bugs, but I had to go down to get my new keys. We were moved from the 22nd floor to the 4th floor, which was a downgrade, but I wasn't too concerned since it was our last night. They said no manager was available that late in the evening. The next morning, I called down and was told that a manager who could handle the situation wouldn't be available until 3 PM. When I called after 3 PM, I was initially told the manager was with a customer and asked if I would hold, to which I agreed. A few minutes later, the person returned to the phone and said the manager would not talk to me because there was nothing they could do, and that I had to email complaints@riu.com, which I had already done after it was mentioned by someone I had spoken with earlier. Today, 12/19, I received an email acknowledging my message, stating that I would hear back within 15-20 business days.
Stayed 3 nights in Dec 2024

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very nice the breakfast is quick and easy and good. the rooms are excellent for a downtown hotel good bet and big bathroom. the only flaw would be the evening as there is no resturant and the bar is not great.
Stayed 1 night in Dec 2024

10/10 Excellent

Roberta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great breakfast! Spacious and quiet room, newly renovated with a great bathroom. Only disappointment was that the rooftop bar was closed for the season. ☹️
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything about this hotel was amazing it was so nice and in such a convenient area. the staff was also so amazing and i will definitely be coming back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the cleanest hotel I’ve ever stayed in and had the best breakfast. The staff was wonderfulI and I’d love to stay her again
Stayed 3 nights in Dec 2024

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The room was very comfortable. It could have used a bit more lighting near the windows! Great bed, bathroom was large and very clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Good looking hotel, looks sharp, new, clean. Service was mostly good.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Xxx
Stayed 1 night in Dec 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
chicago for fun
When I checked in the room they gave me was not cleaned. They gave me a second room and when I got to the room it was occupied. Third time it worked.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago Riu worth the stay!
Everything was very modern. Room was comfortable with all amenities. Service was top-notch. Breakfast buffet was amazing!! I'll be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Stayed 2 nights in Dec 2024

6/10 Okay

ZEINAB

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They allow people to call the room from outside
Stayed 1 night in Dec 2024

10/10 Excellent

Akeem

Travelled with partner
I really enjoy my stay and the staff was very helpful!
Stayed 4 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riu Plaza was the perfect place for our stay. We were close to shopping and some local sites, the staff was helpful and attentive to details, and we felt very safe in the area.
Stayed 3 nights in Dec 2024

6/10 Okay

Kirsten

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places to stay, especially if you want to be at a walking distance to everything. 10/10
Stayed 3 nights in Dec 2024

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were friendly. The only issue we had on site was that the washroom door did not lock. We did not inform staff about this however I believe they would have fixed it if we had brought it up. The breakfast was also wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience of this hotel! It was a great location! Everything was clean, and the staff was amazing. The breakfast was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024