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Hyatt Place Chicago/Downtown - The Loop

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Bar (on property)
Indoor pool
In-room safe, desk, laptop workspace, soundproofing
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
28 North Franklin Street, Chicago, IL, 60606
  • Willis Tower
    5 min walk
  • State Street
    8 min walk
  • Merchandise Mart
    8 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    36 min drive

Room options

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View, Corner

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, View, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hyatt Centric The Loop Chicago
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1442)
The price is €400
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Centric The Loop Chicago

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel with a 24-hour fitness centre, a short walk to Willis Tower
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Place Chicago/Downtown - The Loop offers 206 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation is furnished with double sofa beds. Digital televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The breakfast at Hyatt Place Chicago/Downtown - The Loop gets high marks from our customers. During your stay, you're just a quick walk from Willis Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Willis Tower and State Street
  • Dogs welcome for a fee
Hyatt Place Chicago/Downtown - The Loop offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. The business-friendly Hyatt Place Chicago/Downtown - The Loop also features a vending machine, concierge services, and laundry facilities.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy self-service breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Chicago/Downtown - The Loop has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 60 per day)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately USD 11 per person
  • Nearby parking fee: USD 60 per day (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1007 reviews" "
Rating 8 - Good. 229 out of 1007 reviews" "
Rating 6 - Okay. 101 out of 1007 reviews" "
Rating 4 - Poor. 55 out of 1007 reviews" "
Rating 2 - Terrible. 61 out of 1007 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gray overall really enjoyed my stay
Stayed 1 night in Aug 2024

8/10 Good

Dre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this place ..easy to get to from the train/bus station . .walkable distance from the river walk and from millennium park .staff was very helpful and kind .
Stayed 3 nights in Aug 2024

8/10 Good

Leara

Liked: Cleanliness, staff & service, property conditions & facilities
This property was exactly what we needed.It was close or within walking distance to everything we were in Chicago visiting. My only complaint was the pillows, too hard and not enough. I did ask for more and did get some and those were softer. Other then that, I can't complain.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia, West Bloomfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was seamless and the lady who checked me in was very nice and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Was a nice relaxing stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Florentino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, clean and great food at the bar
Stayed 4 nights in Aug 2024

8/10 Good

Thittima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An accessible place. Concierge is friendly!
Stayed 3 nights in Aug 2024

8/10 Good

Meary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Stayed 5 nights in Jun 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for 5 adults
Stayed 3 nights in Aug 2024

8/10 Good

Marhaly G Ramirez

Travelled with family
Liked: Cleanliness, staff & service, amenities
I booked my stay through expedia and it mentioned it included breakfast in the reservation. However when I checked in, the front desk said my reservation did not include breakfast. I had to show her my Expedia reservation for her to believe me. The phone in the room didn’t work so we had to request things at the front desk. It wasn’t an issue but just an FYI. Other than that, the staff was great, breakfast was delicious and it was very clean.
Stayed 6 nights in Jul 2024

10/10 Excellent

Renee Kenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love Hyatt. We chose this hotel because it was me and my two teenage kids. We all had our own bed, including sofa bed. Plenty of room, refrigerator, clean, friendly. We had never been to Chicago, so I think I would have stayed in Magnificent Mile now that I know where things are. Hyatt Place in the Loop is in the financial district and a lot of things are closed on the weekend, and early during the week, as far as restaurants etc. That being said, this is still a great hotel and reasonable priced. The food options at the hotel are meh, but still overall with all the options off property, the location is walkable to most things and we had a great time!
Stayed 4 nights in Jul 2024

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times and I’ve always been very impressed. Highly recommend!!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Just okay
Just okay. Several of the outlets did t work, blow dryer didn’t work. Breakfast was just okay as well. Staff very friendly. Good location
Stayed 2 nights in Aug 2024

10/10 Excellent

shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

derrick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Brandi

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom in our hotel room was dingy/dirty. There was 'hair' stuck to the ceiling from a past guest as well a hand towel. The ceiling fan did not work unless there was not one which there should have been. There was also discoloration around the ceiling vent, it could have been water damage or mildew.
Stayed 2 nights in Jul 2024

6/10 Okay

Janae

Travelled with family
Liked: Amenities
Property can be a little cleaner. Too far from everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Amenities
Provided umbrella and let me eat breakfast before I even checked in
Stayed 1 night in Jul 2024