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Level Chicago - River North

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Level Chicago - River North

Premium bedding, pillow-top beds, in-room safe, individually furnished
Outdoor spa tub
Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Merchandise Mart
    7 min walk
  • State Street
    10 min walk
  • Michigan Avenue
    16 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • Sleeps 4
  • 2 King Beds

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Lobby

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The price is €201
for 1 night
includes taxes & fees
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About this property

Level Chicago - River North

Hotel with a fitness centre, a short walk to State Street
Along with a fitness centre, this smoke-free hotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Level Chicago - River North offers 99 accommodations with washers/dryers and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Level Chicago - River North. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a gym and concierge services. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym and bicycles to rent
  • 10 minutes by foot from State Street and a 1-minute drive from Michigan Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Level Chicago - River North offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Level Chicago - River North also features barbecue grills, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 19.96 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 May and close on 30 September.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 355 reviews" "
Rating 8 - Good. 51 out of 355 reviews" "
Rating 6 - Okay. 28 out of 355 reviews" "
Rating 4 - Poor. 17 out of 355 reviews" "
Rating 2 - Terrible. 19 out of 355 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was to drop my kid off at school. We’ve stayed here before and will stay again. Staff is kind, attentive and courteous. The apartment was comfortable and clean. Great views! The facilities are wonderful. My family had a great time grilling and swimming.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. I wasn’t aware daily housekeeping wasn’t available. Comfortable bed and excellent views! We walked everywhere and had essentially no issues. Would stay here again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Issa

Stayed 1 night in Aug 2024

4/10 Poor

Taneisha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I purchased two different rooms one studio and one bedroom and when I got to check in they checked me in to the wrong room which was the studio after I told the front desk that I will like to be in the one bedroom instead of the studio..both rooms were already paid for so I immediately came down to the front desk to tell them about the mistake they suggested that I pay another $200 for another room after they charged me $200 for the deposit for the wrong room, I told them I wasn’t able to make that purchase because they already took the money.. I’ve sat there for 2 hours asking can I get accommodated I’ve got disrespected by one of the employees he was really rude I asked for the manager he told me it’s no need to talk to the manager because she will tell me the same thing which is to put another deposit down after I did it already. After a while he stopped responding to me after I was asking him questions blantly ignoring me .. If they had told me what kind of room it was before I put down the deposit it would be no issue but to assume that they will give me the 1 bedroom because that’s what I asked for they just gave me a key and a room number.. I will not be coming back here and I still have not talked to the manager no one reached out to me they just took my money
Stayed 1 night in Aug 2024

10/10 Excellent

Melva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

William, Sterling Heights

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed in a jr. Suit 2 bedroom. The amenities were awesome. Love the sauna and steam room. My only complaint is the service from staff themselves. We first get to our room and found the following. - The door to the patio did not open. - TV would not work. - Bathroom fan didn't work. We called the front desk and they said they would send someone up to take care of the door and tv. After waiting an hr, noone came so we went on our way to explore Chicago. When we returned, we asked if the issues can be taken care of but the lady said, ohhh the tv is probably a cable loose or something. We went back to our room called down for help with the patio door and from trial and error on the phone this was fixed. We then fixed the TV ourselves ( it was a faulty cable) Seems they knew exactly the issues of the room from previous guests. It would've been nice to get assistance with these problems. All in all though, the hotel, amenities, and its location were great and we had a great trip!
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer, Naperville

Travelled with partner
Didn't feel much like a hotel....kind of like staying at a friends condo in the city.
Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and convenient property. Overall enjoyed our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and location!!
This was a great place to stay with a group. We got a two bedroom two bath unit for 2 adults and three kids. The full kitchen was amazing. We loved the pool and other amenities offered. Will definitely stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dan

Stayed 1 night in Aug 2024

8/10 Good

Alyssa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet building. Staff is friendly, but hard to get any extra blankets, towels, etc…
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Great location, pool, room was excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in May 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding place to stay for a weekend or extended trip. I will never go back to a standard hotel again after finding this gem!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mitchell

Stayed 2 nights in Jul 2024

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Weena

Stayed 1 night in Apr 2024

10/10 Excellent

Luisa

Travelled with partner
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Farid

Stayed 3 nights in Jun 2024

2/10 Terrible

Keishia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sade

Stayed 1 night in Jul 2024