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MainStay Suites Chicago Hoffman Estates

2.5 star property

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Photo gallery for MainStay Suites Chicago Hoffman Estates

Suite, Non Smoking (One-Bedroom Suite) | Living room | 32-inch flat-screen TV with satellite channels, TV
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
BBQ/picnic Area
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
2875 Greenspoint Pkwy, Hoffman Estates, IL, 60169
  • St. Alexius Medical Center
    ‪3 min drive‬
  • Arboretum of South Barrington
    ‪3 min drive‬
  • The Water Works Indoor Water Park
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Hoffman Estates, IL

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1002)
The price is €92
for 1 room
includes taxes & fees
24 Feb - 25 Feb
Country Inn & Suites by Radisson, Hoffman Estates, IL

About this property

MainStay Suites Chicago Hoffman Estates

Hotel with free parking, in the vicinity of Arboretum of South Barrington
Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and barbecues. Weekly housekeeping is available.
MainStay Suites Chicago Hoffman Estates offers 120 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at MainStay Suites Chicago Hoffman Estates, you'll be within walking distance of Fresenius Medical Care at St. Alexius Medical Center - Aph.. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Arboretum of South Barrington and 6 minutes from Schaumburg Medieval Times
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Chicago Hoffman Estates. Self parking is free.

This Hoffman Estates hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay) plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Chicago Hoffman Estates
Hawthorn Suites Wyndham Hotel Hoffman Estates Chicago
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel
Candlewood Suites Chicago-Hoffman Estates Hotel Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
Candlewood Hoffman Estates
Hawthorn Suites Wyndham Chicago Hoffman Estates Hotel Barrington
Hawthorn Suites Wyndham Chicago Hoffman Estates Barrington
Candlewood Hoffman Estates
Candlewood Suites Hoffman Estates
Hoffman Estates Candlewood Suites
MainStay Suites Chicago Hoffman Estates Hotel
Hawthorn Suites by Wyndham Chicago Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hoffman Estates
MainStay Suites Chicago Hoffman Estates Hotel Hoffman Estates

MainStay Suites Chicago Hoffman Estates Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaeyla

Stayed 2 nights in Oct 2024

8/10 Good

Fidel Guzman

Liked: Cleanliness
People smoke right outside of the entrance doors no minimum distance.
Stayed 2 nights in Nov 2024

4/10 Poor

Gage, Myrtle Beach

Disliked: Amenities
This property unfortunately has a lot of residents that live there who are very aggressive, and on drugs. A lot of alcoholics also stay there as permanent residents. If you stay here be prepared to see the police a lot, and see a lot of screaming and fights in front of the building. The staff is great here but the permanent residents definitely ruin the experience of a good hotel stay. They get drunk everyday and harass guests. Including me everytime I stayed there. Apparently they cannot kick these people out but every guest I talked to complained about them. Like I said though, the staff is wonderful. Xavier, Jessica, and Syeed are all wonderful people who will try and make your stay as comfortable as possible. But if you stay here like I said be prepared to see Hoffman Police there every other day, and drunken screaming matches in the front of the building.
Stayed 7 nights in Sep 2024

2/10 Terrible

Liany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was really bad and smell really bad 👎 and they was bugs and smell like feets and shower they was lots of hairs
Stayed 2 nights in Oct 2024

8/10 Good

Alex

Stayed 1 night in Oct 2024

10/10 Excellent

Meher

Stayed 1 night in Oct 2024

2/10 Terrible

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Justin

Disliked: Cleanliness
Was not the cleanest and loud but okay for one night. You get what you pay for.
Stayed 1 night in Oct 2024

8/10 Good

papi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Stayed 4 nights in Oct 2024

10/10 Excellent

Aisha

Liked: Staff & service, property conditions & facilities
Ashley Lawrence who is the manager at this property handled a situation we had so swiftly and professionally. She was kind and courteous but best of all a great manager. I am looking forward to staying here again during Thanksgiving break! Thank you Ashley for your impeccable hospitality.
Stayed 3 nights in Oct 2024

4/10 Poor

Tashia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and dilapidated
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

Liked: Property conditions & facilities
It was overall Good
Stayed 1 night in Oct 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Ok
Stayed 2 nights in Aug 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for two a few nights before this one & the next morning when I had left out to do some errands I come back and my pre roles is marijuanna were missing I go downstairs and tell what happened spoke with the manager Ashley Smith she lied and said her people don’t steal there, ummm just very convincing story which right I knew she was lying 😕 Anywho she just ignored my whole point and issue so I was real mad because I had just bought them pre rolls the night before I didn’t even get to open one of them. So I was mad and told a few of my ppl what happened you know the story I guess one of them posted a review anonymously why she ABANDONED ME FROM THE PROPERTY FOR THAT! I booked I n a reservation the other night for two nights and when I went to check in the guy at the front desk told me that I’m in the DNR list and I can’t check in and I haven’t gotten a refund from it yet So can someone in the hotel.com department give me a call please..
Stayed 2 nights in Oct 2024

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it.
The first room they gave us was an occupied room, the second didn’t have enough beds and the third looked like it hadn’t been cleaned and there was no bedding for the pull out couch. The whole hotel had an odor to it. Will not be staying here again.
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, room comfort
Ok but noisy
The original room we got had no working air conditioning. The room we were moved to had a broken bottom drawer in the refrigerator. The carpet was dirty as evidenced by our socks getting dirty after we walked on it. The biggest problem was the noise. Noisy air conditioning, noisy refrigerator, even a noisy toilet that kept running regularly because it was leaking. We had to turn off the air conditioner when we went to bed so we could sleep. And then there was the discrimination. Dogs are allowed but not cats. In my experience cats are quieter and less trouble than dogs.
Stayed 16 nights in Sep 2024

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2024

6/10 Okay

Samantha Dello

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I did love the area for this property. This hotel does need some major upgrades to the rooms. Our room was not clean as we found a broken nail beside the bed and a used bath mat. For the kitchen, does not include and soap to clean the dishes. To hold the check in to 3pm is wild and totally expecting the room to be clean. Our room had a weird smell as well.
Stayed 2 nights in Sep 2024

8/10 Good

Kunihiro, Merrimack

Liked: Cleanliness
Room clean up was not good. Previous guest's garbage was left, but not a big problem.
Stayed 4 nights in Sep 2024

10/10 Excellent

Crenys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Angelica

Stayed 1 night in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O wpuldi stay here again. Very nice place
Stayed 3 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024